Etsy Reviews

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Verified Reviewer
New Reviewer

Suspended for no reason

I have been a loyal Etsy customer for years with many purchases out of the blue I was suspended with no notification. Etsy makes any contact very difficult!!! I can only reach them by email..whats happening with human contact????
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ID
#2627250 Review #2627250 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Sellers are cool
Cons
  • Difficulty contacting customer service
Preferred solution
Suspension removed
New Reviewer

Didn't receive my order

Its been a month since i bought my order, I purchased flags , I have not been sent an email. I purchased worship flags
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ID
#2626944 Review #2626944 is a subjective opinion of poster.
Loss
$409
Preferred solution
Deliver product or service ordered
New Reviewer

My order incorrect

Dont try to call anyone no one answers. Was on hold over 4 hours they hung up on me. Have tried on computer to contact someone always send to a offer they are trying to sale you on lawyer help from that it does not take you back for help. Instead you have to start over and it take you around the mountain every time so I dont understand how they resolve anybodys problems. Good luck!!!

User's recommendation: I will not be doing business any long with company.

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ID
#2626163 Review #2626163 is a subjective opinion of poster.
Service
Etsy Deal
Cons
  • Unable to speak directly to an etsy agent
Preferred solution
Full refund

I ordered something. Express and I have not received it yet

Still waiting!!!! This is my daughter's birthday outfits!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#2626137 Review #2626137 is a subjective opinion of poster.
Location
Atlanta, Georgia

Did not receive order

Package late should have been here on Jun19th. It's the 21st and I still do not have it yet. Waiting on seller to contact me again. After sge checks with the post office.

User's recommendation: Check on yr package at least 3 to 4 days prior to delivery date.

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ID
#2626099 Review #2626099 is a subjective opinion of poster.
Location
Columbus, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problem with a order

I've been on hold for 4:00:02. Not a happy camper. This is rediculous. someone needs to answer the phone I am not a happy camper.

User's recommendation: Need people answering phones.

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ID
#2626097 Review #2626097 is a subjective opinion of poster.
Pros
  • Because this hasnt been resolved
Cons
  • No contact to resolve issues via phone
Preferred solution
Full refund

I didn’t get two bowls I ordered I want my money back

I never received my package from this company really upset I want a refund I spoke to the person that ship it and shes telling me to send back the bowls how can you send something back if you never received it
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ID
#2625984 Review #2625984 is a subjective opinion of poster.
Location
Niagara Falls, New York
New Reviewer

My email needs to be corrected

Theres a mistake to my email on my business cards that I ordered! this is the correct email: andsusemarc@***.com
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ID
#2625894 Review #2625894 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Overall i love etsy
Preferred solution
Correction on my business cards before printing out

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Refund

I opened a case to receive my refund because seller did not ship item as agreed and the item did not arrive in time for the event. Event is now over and seller was supposed to ship June 8th. I ordered may 18th
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ID
#2625760 Review #2625760 is a subjective opinion of poster.
Cons
  • This hasnt been resolved
Loss
$270
Preferred solution
Full refund

Order for moccasins

It was scheduled for delivery today. Where is my order? I have contact you multiple times with zero response! Why?!

User's recommendation: No response from Etsy or Klamaths whatsoever about my order after 2 weeks!

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ID
#2625501 Review #2625501 is a subjective opinion of poster.
Location
Roselle, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
FORWARD To : - HERMES = The COURIER company ... England ... United Kingdom ___________________________________________________________________________ Subject: Subject of Message = DELIVERY , and DELIVERIES , and DELIVERY INSTRUCTIONS Dear SELLER , Dear RETAILER , Dear...
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ID
#2623453 Review #2623453 is a subjective opinion of poster.
Preferred solution
FULL COMMUNICATION WITH THE COURIER COMPANY MEANING = BOTH ORAL and WRITTEN

Lack of help

Hello. I contacted Etsy re; my locked account roughly ONE MONTH ago. I did receive some self help email as well as a conversation with an associate. I was told sue to HIGH VOLUME, I needed to wait a few days for return help. A month has gone by and Im fairly certain that if I were buying something, Id have the help I need. This will be my last and final request to unlock my account so I may continue purchasing from Etsy. It simply doesnt seem so difficult, and a month is plenty of time. Lets get this worked out . Thanks, Shona Lewis
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ID
#2623114 Review #2623114 is a subjective opinion of poster.
Location
Modesto, California

Shipment status

Hello i placed an order over a month ago and have not received it. Please contact me for an ETA either by phone or email Thank you
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ID
#2622730 Review #2622730 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I never received my items and you said you were giving me a refund I never got a refund either

I never received my items and you said you would give me a refund and I still never received my refund in the past I never had trouble with you I ordered stuff from you never had this problem before
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ID
#2621523 Review #2621523 is a subjective opinion of poster.
Location
Queens, New York

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Verified Reviewer
New Reviewer

Recent unsolicited “pride ad” email

Why is this Pride ad needed?? Im totally fine with people living a life of their choice, but nobody needs homosexuality crammed down their throats!!! It is truly a small percentage of the population!! Etsy...please just stay in the creative lane!! Unless Etsy intends to honor heterosexual pride in the same way, I consider this discrimination!!! This 64 year old Texas creative is over all this forced inclusion! Maybe your company should consider treating EVERYONE equally!!!

User's recommendation: Speak up America!!

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ID
#2621368 Review #2621368 is a subjective opinion of poster.
Product
Etsy Website
Pros
  • Theory of selling the products by individuals
  • Creative small business
Cons
  • To difficult to reach a person
Preferred solution
This has to do with Etsy policy not sales!