Etsy Reviews

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New Reviewer

Never got my order

I paid for my order and it's in Cincinnati..why is that if it was coming from Brooklyn ny..I want my money back..it seems like this person is a scam artist..I want my money or the item or I will the bank come for money.stop scamm

User's recommendation: Stop scamming people.

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ID
#2620810 Review #2620810 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Esty problem
  • There is no customer service number
  • Etsy problem
Cons
  • Hard to contact seller and customer service
Loss
$89
Preferred solution
Deliver product or service ordered
New Reviewer

Stolen package no refund or customer satisfaction

I ordered something that took 3 weeks to arrive from Germany the vendor and usps dropped the ball on communication when it was going to be delivered and it sat outside my house with no prior notification and was stolen. The vendor ghosted me and Etsy said they filed a claim and never did or tried to communicate back with me on a resolution to the matter, either did the postal service they used. I'm very disappointed in Etsy they dont have a contact number just email ridiculous!

User's recommendation: Buyer beware.

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ID
#2620524 Review #2620524 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund
New Reviewer

Place an oder

CALL ME AT 860-963-****. My name is Ken. Also I want to order the metal wall art sculpture of the saxophone in black matte. Does Etsy ship the order directly to me or is Etsy a middle man? Is the saxophone I want to order sold by Etsy or someone else? If the saxophone is being sold by someone else and not Etsy, then I want to speak directly to the seller. I've had trouble before buying from a middle man m

User's recommendation: Not till I hear back from Etsy.

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ID
#2620502 Review #2620502 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Did not get my order

I had the worst experience ever, I made 2 purchases through etsy and I paid for the first by the way of klarna and klarna ran my credit for the 2nd. Purchase and again the sellers backed off and I finally got a refund, all in all that was such B.S. and I will never use this service ever again....
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ID
#2619958 Review #2619958 is a subjective opinion of poster.
Location
Los Angeles, California

Recent dispute over item not received

I will NEVER shop Etsy again, and be assured that word of mouth is a very powerful tool. I am disgusted with this outcome, and I had to go to Google to find out how to contact you, as your site doesn't make it easy.

User's recommendation: Beware of shopping on Etsy. I just lost$114 in a dispute over an item never received.

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ID
#2619494 Review #2619494 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Can’t access funds from sale- bank account still not verified

I have tried to verify my bank account- several times- and no luck- dont understand..... also, I made a sale and cannot access the funds...?!
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ID
#2619349 Review #2619349 is a subjective opinion of poster.
Preferred solution
Funds and verification of bank account
New Reviewer

No download

i ordered patterns june 12 and monies have cleared in checking account for the patterns I ordered They have not been downloaded I have never had problems with downloads from you before
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ID
#2619289 Review #2619289 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Having issues ordering at checkout

Trying to check out using PayPal with a particular shop. At checkout it just said oops something went wrong.
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ID
#2618353 Review #2618353 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Case process on Etsy not working, no one responding

Case process on Etsy not working, no one responding
Case process on Etsy not working, no one responding
Case process on Etsy not working, no one responding
Case process on Etsy not working, no one responding
Hi, Re: Case # 101761****186, it's been since June 3rd that this case was created, and I still haven't heard anything? I've been in so much distress over this, could someone please look into this? I received very defective merchandise from a seller, is anyone going to review my case and how long does this take? Makes me not want to purchase on Etsy anymore as it seems the buyer has no rights. Please advise? Thank you, Dolly Ponce

User's recommendation: Be aware the risk of buying on Etsy and opening a case.

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ID
#2618219 Review #2618219 is a subjective opinion of poster.
Location
Acton, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

The person who I ordered from is not responding my messages and I paid for it

Im not appreciating the fact that Im trying to contact the seller for my order and all Im getting back from her is its the weekend cheers I need to know how my order is if its how I ordered exact I would never pick her if I need to order something ever again

User's recommendation: Never order from her ever again.

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ID
#2618078 Review #2618078 is a subjective opinion of poster.
Pros
  • Product
  • No contact no help
Cons
  • I was left at the mercy of the seller
  • Irresponsible businesses
  • Poor algorithm to determine which buyer accounts are fraudulent
Preferred solution
Contact the asker asap

My issue has not been resolved yet

Etsy - My issue has not been resolved yet
I'm too pissed to even begin to narrate my ordeal. All you need to know is Etsy has no regard for their vendors. They refused to accept one of the documents they requested for identity verification. For nearly 4weeks now my store has not accepted payments. Calls to Etsy don't connect, emails are not responded to, (and I have sent a *** of them).

User's recommendation: Etsy sucks.

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ID
#2617696 Review #2617696 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Transaction error

Transaction ID: 249939**** Someone at ETSY please help: Transaction shipping cost wrong. Cannot ship for that price. Need help to cancel this transaction ASAP and to return buyers money immediately!! ETSYs CS phone numbers are not activated.
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ID
#2617480 Review #2617480 is a subjective opinion of poster.
Preferred solution
ref 2499399659 I’m the seller Someone at ETSY please help!! Must cancel this transaction and return buyer’s payment ASAP.

Order paid for but seller won't respond

I placed an order for a 30.00 dollar tshirt and the shop owner received payment but will not reply to any messages regarding item
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ID
#2617249 Review #2617249 is a subjective opinion of poster.
Location
Pascagoula, Mississippi

Very poor service..:

I ordered 5 items with your company & I only received one item out of the 5 items I orderedI never received any tracking numbers regarding my ordersI would not recommend your company to anyone
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ID
#2617102 Review #2617102 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

My order has not arrived

I am angry because my order have not arrive yet and I ordered it last month sometime. I pay to much money to not receive my order on time.

User's recommendation: Order receive.

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ID
#2617088 Review #2617088 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered