ORDER NEVER RECEIVED

Order oaid for JANUARY 18. NEVER RECEIVED SAYS MY ACCOUNT IS CLOSED ACCEPTED PAYMENT. THEN CLOSED MY ACCOUNT. ITEM NEVER RECEIVED AND NO. EXPLANATION

User's recommendation: BEWARE. NO ORDER. NO ANSWERS AND THEY CLOSED MY ACCOUNT ONCE PAYMENT WAS RECEIVED. WHAT SAY YOU!

View full review
ID
#3331766 Review #3331766 is a subjective opinion of poster.
Location
Montreal, Quebec

To check an order that was not delivered

Etsy - To check an order that was not delivered
Etsy - To check an order that was not delivered
I purchase a shirt on Dec1 2021 we are in February and I have yet to see the shirt or a refund. I have been sending email back and forth and cannot get a definite answer about the goods I purchase. The company send out the package but failed to place the correct address on the merchandise can someone help me with the mishap. Thanks Verona

User's recommendation: Do not shop online if the company do not have a valid customer number where there is a live person to answer your call.

View full review
ID
#3331619 Review #3331619 is a subjective opinion of poster.
Location
Sabattus, Maine
New Reviewer

I didnot get my product I paid for

Etsy - I didnot get my product I paid for
V v bad Didnot receive product Could not complain Not user friendly To much of a problem to contact to report Very hard to understand how it works

User's recommendation: Keep genuine sellers.

View full review
ID
#3331483 Review #3331483 is a subjective opinion of poster.
Location
Mabank, Texas
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

It’s not only absurd but extremely disrespectful to customers who support Etsy and merchants to not be able to speak to a actual person when there is an issue about an order

There is no process or protocol for a customer to speak with a actual representative from Etsy to help resolve a problem or issue. Chase , PayPal, Amex, credit bureaus, etc all provide the option to do so . Its just avoidance and disrespectful.

User's recommendation: Use and patronize a service provider has and demonstrates greater respect and actual customer care.

View full review
ID
#3331453 Review #3331453 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Price reduction

Y.tirado3402@***.com

Hola he comprado ya dos imágenes d la misma y ninguna me an querido bajar y lo he notificado hacer. Casi ya una semana y no contestan por favor espero que me resuelvan.
View full review
ID
#3331270 Review #3331270 is a subjective opinion of poster.
Location
Central, South Carolina

Still haven't received my item, the shop owner printed a shipping label for it through USPS ON February 3rd, but the status is still in pre-transit. 2morrow is February 11th, I should have received

Made a purchase on January 22, 2022 and seller hasn't shipped item within designated time frame. Want to cancel and get refunded immediately
View full review
ID
#3331122 Review #3331122 is a subjective opinion of poster.
Location
Lost Creek, West Virginia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Impossible to get ahold of someone

Etsy - Impossible to get ahold of someone
Im trying to contact the company as per their return policy to let them know I need to exchange the gift my daughter sent me. They sent the wrong color/item but it is impossible for me to find a way to let them know so I can start the exchange!
View full review
ID
#3331021 Review #3331021 is a subjective opinion of poster.
Location
Hammond, Louisiana
Preferred solution
Exchange for the correct color

Looking for a particular ganesh

i saw a ganesh (ganesha?)with a *** about 4 inches high, green,,,,,,do you have such a one, low priced? or know where i might find one?

User's recommendation: no one answered my question.

View full review
ID
#3330933 Review #3330933 is a subjective opinion of poster.
Location
Pleasant Hill, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Feb 20, 2022

Company fixed the issue and I have been provided with full refund. It appears since my complaint that Esty created a Live Chat line to access, discussed my problem, and immediate refund sent.

The Live Chat allowed for immediate action and resolution. Thankful for this..

Original review posted by user Feb 10, 2022
Help with your order Which one do you need help with? Messina tabletops gallery square dinner serving plate very detailed classic pattern plate.farmhouse classic kitchen decor euc nice Purchased Jan 15, 2022 From Crazyboydesigns Help with your order Which one do you...
View full review
View full review
Resolved
ID
#3330808 Review #3330808 is a subjective opinion of poster.
Cons
  • No contact accessible to demand refund
Loss
$82
Preferred solution
Deliver product or service ordered
New Reviewer

You are showing me ***

I've spent hours trying to contact support. HOURS! The site keeps advertising *** images on my front home page. The pornographers at Etsy are too much of COWARDS to actually speak with a customer. The horrible customer service page,if you can call it that, only allows you to email regarding pre selected issues. None of which are what I need. The one time I was able to get a chat which I've never figured out how to repeat the"person" I spoke to (who was actually just a bot) told me to clear search history. I've never searched for the images I'm being shown. I did as instructed anyway, no change to my page whatsoever. Completely useless customer service. I guess Etsy is just a *** site now. No wonder the stock price is crashing. What a shame COWARDS!!!

User's recommendation: Warning! Etsy is basically a *** site now. There is no way to remove it.

View full review
ID
#3330760 Review #3330760 is a subjective opinion of poster.
Cons
  • It is an adults only site now
Preferred solution
Apology

The worst consumer abandonment I've ever had. Nothing but BOT-like responses, even when speaking to actual people, after extended effort and waiting.

Sorry.. After more than a month of going around in circles: being told to be patient by more than four different people; and finally after all the repeated questions and statements and provided photographs of the broken and dented lamp I had received, I was still being told that I had "to make a better case." I can't spend another minute thinking about Etsy. Even its name makes me feel allergic now. Thanks to Paypal Credit for bailing me out. Within two days they had resolved the issue and readjusted my balance.

User's recommendation: Do not buy from Etsy, if you might need consumer protection.

View full review
ID
#3330629 Review #3330629 is a subjective opinion of poster.
Location
New York, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Check status of order

I was trying to check my order my email is jnsraymond2005@***.com thank you for your help . With my Wonka bars
View full review
ID
#3330482 Review #3330482 is a subjective opinion of poster.
Location
Seattle, Washington
Preferred solution
Check order
New Reviewer

I need for you to unsuspend my account

I opened my shop. I was intending to sell but you suspended my account because apparently I didnt do something correctly in regards to confirming the deposit fee. I did confirm my bank account on Etsy. am very upset. Thought it would be easier to sell.

User's recommendation: Not recommended; use eBay.

View full review
ID
#3330181 Review #3330181 is a subjective opinion of poster.
Pros
  • No pros
Cons
  • No customer dispute phone number
  • No customer service like none
  • Hard to get help
Preferred solution
Let the company propose a solution
New Reviewer

Some pathetic vendors selling on Etsy

Update by user Feb 10, 2022

Read the comments the vendor posted last night

Original review posted by user Feb 10, 2022
I purchased an item from a vendor on Etsy on January 27th, one "Jim's Clocks". All was well until his posted delivery date came and went. When questioned, he got obnoxious afterwards. Item was not in stock as advertised, had to order it and make it, and basically got obnoxious from then on. Kept saying, 'Please refuse the delivery, so I can refund your money'. Won't play that game with a fool like this. Waited close to 3 weeks for this item, can only imagine how long a refund would take. No, thank you. And Etsy should issue a warning or suspend him for period, but they are more interested in collecting fees and their percentage. Not like Ebay at all, and I am a loyal customer to Ebay. Planning on staying there too.

User's recommendation: Avoid this vendor unless you can't live without the item.

View full review
ID
#3330038 Review #3330038 is a subjective opinion of poster.
Pros
  • Fair prices
  • Nice items
  • Great display
Cons
  • Poor supervision of vendors unlike ebay
  • Lack of monitoring
Preferred solution
Apology

My Oder can not be delivered

I thought the package can be delivered but could not because of the over night delivery would Destroy the fresh strawberries

User's recommendation: Check the information.

View full review
ID
#3329654 Review #3329654 is a subjective opinion of poster.
Location
Pomona, California