Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Filter review

Refund

Yes I am contacting the company because I was scammed on Etsy and I file a claim to get my 489.00 back. I want someone to tell me what is happening on my claim.

User's recommendation: Watch for scammers.

View full review
ID
#2702610 Review #2702610 is a subjective opinion of poster.
Location
Belleville, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dissatisfied

I purchased a ring for 180.00. It arrived and was tiny and the 14k gold band very thin. The seller will not let me ship back (at my own expense) as says "you got what you ordered". I was offered a 25.00 refund. I have another order from Etsy and the seller will not respond. Not good customer service. I do a lot of online shopping, but never again from Etsy. This was not a customized order.

User's recommendation: do not order on Etsy as you are not able to return.

View full review
ID
#2702373 Review #2702373 is a subjective opinion of poster.
Cons
  • Unable to return items even if you pay for return shipping
Loss
$280
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never received order

I ordered from the shemadeshop supposedly shipped on June 9th to receive by the June 17th. As of today I have not receive the order. I reached out to the seller to help me with the order, and have had no response over 2 days later. I need help with this.

User's recommendation: *** no.

View full review
ID
#2702308 Review #2702308 is a subjective opinion of poster.
Cons
  • Doesnt respond to unrecieved items
Loss
$32
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Etsy work ticket # 569****order #210547****

I have yet to be contacted further re refund. No order has been received here. It is a queen size Murphy bed. Very heavy. We also were home on that day. No parcel.
View full review
1 comment
#2050723

We finally received our refund. We wish we received the bed instead..

ID
#2702205 Review #2702205 is a subjective opinion of poster.
Pros
  • Done already
Cons
  • Phone number on etsy says go to etsy website
  • Never recieved product
  • Done already
Loss
$1300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Order not received and it.was supposed to be delivere on the 14th of this monthd Need bed for family. Can't buy another until receive refund.

Have all the contact numbers ticket number569**** order # 210547****. Cotterso is the shop on etsy. Has pulled out of website.

User's recommendation: Not to order beds.

View full review
ID
#2702170 Review #2702170 is a subjective opinion of poster.
Pros
  • Non
  • Usually good as a seller
Cons
  • No customer service no follow-up procedure
Loss
$1200
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Status of Case #102009****812 requested

Etsy - Status of Case #102009****812 requested
Dear Etsy Customer Service, I purchased glasses from ReadnBling on May 13.The glasses arrived on May 19. I wore them a few times and they broke in the middle. The item is bad quality. I was trying to negotiate with the owner, but she offered me an exchange of the same item and I'd have to pay shipping fees. I asked her for a different pair, but she refused. I asked for refund. She'd not respond and I opened a case with Etsy. It has been over 2 weeks since this case (Case #102009****812, Order #205149****) was escalated and yet, I have not heard from you. Please, let me know what is the status of this case. Thanks.

User's recommendation: So far BAD customer service: can't get anyone from Etsy to help me with my case.

View full review
ID
#2701924 Review #2701924 is a subjective opinion of poster.
Loss
$44
Preferred solution
Full refund
New Reviewer

Never received product and was debited 89.99

I tried to cancel right away when I saw the reviews weren't food but she still debited the money. Called my bank and now Etsy and still haven't received money back or product
View full review
ID
#2701316 Review #2701316 is a subjective opinion of poster.
Cons
  • Never received my purchase but u took money from my bank
  • Company giving refunds to scammers
Loss
$90
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I still don’t receive my package

Etsy - I still don’t receive my package
All I want to know is a status on my order please I it since July the 7th and I was suppose to receive it on the 20th

User's recommendation: More updates.

View full review
ID
#2700804 Review #2700804 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Still haven’t received my order!!!

I ordered a beach bag for vacation back in mid June. Still havent received it and leave this week!!! Called and was on hold for 1 hour.
View full review
ID
#2700063 Review #2700063 is a subjective opinion of poster.
Location
Smyrna, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I want to know when am I getting get my package

Etsy - I want to know when am I getting get my package
I had Order the beginning of this month the second and I was checking to see where my item was at and it says that the customer that sold the item to me is no longer selling stuff no more and Im trying to track my package and it shows no tracking location I have the tracking number can you please help me and let me know what can I do
View full review
ID
#2700030 Review #2700030 is a subjective opinion of poster.
Loss
$108
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Buyer trying to get refund for order already sent.

Etsy - Buyer trying to get refund for order already sent.
I contacted Etsy regarding the above. They were very good and reassured me that I would not be held responsible for the charge as Id sent the fragrance out. This particular issue is not yet solved but with luck it will all be ok.

User's recommendation: Definitely ring Etsy should you have any problems!

View full review
ID
#2699930 Review #2699930 is a subjective opinion of poster.
Pros
  • Easy to buy on etsy
  • Very communicative
  • Unique items
Cons
  • Etsy can and has banned some products with no communication
Preferred solution
I would like to not lose the perfume ordered AND have to refuse unscrupulous buyer

Unrecognized charge

Everything was so easy and quickly solved, they were so kind I needed to speak just with one person to finally get a zero fee for the months that I was being charged so, I am feeling very satisfied
View full review
ID
#2699748 Review #2699748 is a subjective opinion of poster.
New Reviewer

Purchased not received

I still have not received my purchase that I paid for back in June. I will be reporting this to the BBB and police Department if don't get my money returned r my product I ordered.

User's recommendation: Don't purchase anything online because with Esty because you will never receive your item.

View full review
ID
#2699602 Review #2699602 is a subjective opinion of poster.
Location
Ottumwa, Iowa
New Reviewer

I was sent wrong ink for my Eason Ed 3620. Can I change it out?

I received ink from palmtree for my epson printer Ed 3620 I just ran out of my epson ink and went to install palmtree ink and they dont fit! I bought 4 double black and two sets of no bl mag and yellow. It has a code on top of box M-BLk65AF3-FBA please let me know what you are able to do? Thank you for your time, Scott 507-254-****
View full review
ID
#2699531 Review #2699531 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

A order

Fake fake fake company angry and mad do not order anything from company fake fake fak fake fake fake fake

User's recommendation: Do not order anything from this people.

View full review
ID
#2699413 Review #2699413 is a subjective opinion of poster.
Cons
  • Unethical vendors should be removed