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No reliability

1.0
Details
Ordered a small, hand-made item from Etsy. Money was promptly removed from my account, and never heard another thing. Can't call them, as the sole phone number is a recording. Can't get a discussion going with them UNLESS you want to open an account (I don't want to surrender more info about myself just to inquire about an item - I want the item). The email address yielded no response. Finally had to get my bank to declare the purchase as fraudulent.

User's recommendation: Don't waste your money.

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ID
#1934985 Review #1934985 is a subjective opinion of poster.
Location
Williamsburg, Virginia

Product tracking

No product delivered that was paid in full on 5/6/20 and today's date is 5/19/20
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ID
#1934648 Review #1934648 is a subjective opinion of poster.
Location
Detroit, Michigan

Account deactivated

please can you explain why my account is deactivated Thank you
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ID
#1934620 Review #1934620 is a subjective opinion of poster.
Location
Milton Keynes, England

Items not received

no word on missing items
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ID
#1933813 Review #1933813 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Reasonable pricing of most products
Cons
  • Dessert gallery seller
  • Poor seller tools and no phone number to dispute order
Preferred solution
Deliver product or service ordered

Product tracking

1.0
Details
Money was taken out of account on may 6,2020 and as of today may 18,2020 I still haven't seen anything or no information on my order
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ID
#1933529 Review #1933529 is a subjective opinion of poster.
Pros
  • Dealing directly with craftsmen
Cons
  • Total lack of communication with seller
  • Lack of communication with buyer
Loss
$49
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Rubbish Web site

No one is contactable anywhere. They take your money then there is no contact at all. Very nearly fraudulent

User's recommendation: DONT GO NEAR THEM FIND A LOCAL SUPPLIER WHO YOU CAN TALK WITH.

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ID
#1933172 Review #1933172 is a subjective opinion of poster.
Loss
$49
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my order 162163****

No answer on made call.
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ID
#1932887 Review #1932887 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven’t received my order

I have messaged the seller twice and had no response

User's recommendation: I would never recommend.

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ID
#1932835 Review #1932835 is a subjective opinion of poster.

Delayed Funds w/no way to contact Them

My shop was closed by Etsy for supposedly violating their terms of product selling. When it was closed I received an email from them stating that the funds from sells would be delayed to allow for customer complaints. I uploaded tracking numbers for all items. They have all been delivered and even positive feedback posted from satisfied customers yet I am unable to reach Etsy regarding the release of my funds. I have sent a total of 6 emails with NO response. They do not take phone calls so basically they have hundreds of MY money and obviously have no intention of releasing them. Please reconsider before using this company to sell your product. Their customer service is TRASH.

User's recommendation: DO NOT USE.

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ID
#1932789 Review #1932789 is a subjective opinion of poster.
Location
Mansfield, Texas

Recent delivery of sumer lugrustrums

4.8
Details
Upon arrival plants looked healthy but at planting the root balls fell apart (separated from main plant) concerned the roots will not develop a good system under ground, will watch them as they mature and update in accordingly.
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ID
#1932759 Review #1932759 is a subjective opinion of poster.
Preferred solution
wait and see

Payment issue

I recently changed my payment account and have not received payments since. Please contact me immediately for assistance. Thanks
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ID
#1932667 Review #1932667 is a subjective opinion of poster.
Product
Paymentwall Account
Preferred solution
Update my Payment account so I can receive my payments

About my shipments

1.0
Details
To whom it may concern , I have two shipments from Etsy on the 8th of May . Could i please provide me with an update of the exact delivery date . Thanks Asma

User's recommendation: I wouldnt recommend it , very bad communication.

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ID
#1932424 Review #1932424 is a subjective opinion of poster.
Location
Abu Dhabi, Abu Dhabi

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Verified Reviewer

Etsy ads dont work for no reason

Etsy ads dont work for no reason
Dear, Since 1st May the advertising our shop don't work, and we don't understand the reason... This moment we are without sales, our views also go down, and we are really worried. Since 1st May we are trying in contact with you...but we don't have any answers.... Can you help us? Awaiting your feedback asap. Best Regards, WithArtClothes
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ID
#1932396 Review #1932396 is a subjective opinion of poster.
Product
Etsy Gift Card
Pros
  • Variety and quality of products
Cons
  • Customer service
Preferred solution
Ads Etsy

About my shipments

To whom it may concern , I have two shipments purchased on the 8th of May . Could you please provide me with an update of the exact delivery date . Thanks Asma
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ID
#1932317 Review #1932317 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Good online sales
Cons
  • Support
Preferred solution
Deliver product or service ordered

Item not received

1.0
Details
Ordered ve day bunting off line not received £3.60 complained not heard a thing don't order off heredont
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ID
#1931225 Review #1931225 is a subjective opinion of poster.
Location
Wolverhampton, England