Etsy Reviews

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Defective items was not replaced and no refund was given

Etsy - Defective items was not replaced and no refund was given
Update by user Jul 16, 2021

I have opened a case #102009****812 with Etsy (the site where this customer sold me these glasses). This case has been escalated, but no resolution yet.

Original review posted by user Jul 16, 2021
I purchased glasses from ReadnBling on May 13.The glasses arrived on May 19. I wore them a few times and they broke in the middle. The item is bad quality. I was trying to negotiate with the owner, but she offered me an exchange of the same item and I'd have to pay shipping fees. I asked her for a different pair, but she refused. I asked for refund. She'd not respond and I opened a case with Etsy.
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ID
#2688760 Review #2688760 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$44
Preferred solution
Full refund
New Reviewer

Etsy sucks

I opened an account, paid the .40 and then my account was shut down? Wtf! I tried to use this *** app before. It has always sucked.
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ID
#2688664 Review #2688664 is a subjective opinion of poster.
Preferred solution
My account unsuspended.

Shipping

After this issue is resolved this is the second issue within a month after this issue is resolved I want my account deleted and I'm no longer dealing with Etsy because I don't appreciate how you how the shots take my money immediately provide no tracking information you can't contact the seller they don't answer you back it's a whole bunch of *** dealing with Etsy and I no longer trust it so after this is fixed I know what nothing else to do with you people

User's recommendation: *** no.

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ID
#2687824 Review #2687824 is a subjective opinion of poster.
Location
Albany, New York

Our order never arrived!

Etsy really failed on this one, not only was the $3,000+ table that we ordered never delivered, but they told me that if it was not resolved by the end of last month they would remove it from my bill and they never did! So Im getting ready right now to call my credit card company and dispute the charge Not a good experience.

User's recommendation: Be careful what you order on Etsy.

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ID
#2687487 Review #2687487 is a subjective opinion of poster.
Location
Big Bear Lake, California

Have not contact

I have suspended shop in ETSY and try to contact many times and open new tickets on ETSY and ETSY has not opened my phone or other reasons. I have open case still and passed 7 working days have not gotten respond. I do not know What I have to do?

User's recommendation: I have reasons in order to close my shop but I do not know it. ETSY has not told me any reason specifically. ETSY is a bit unprofessional in process of any issues. It is like closing your shop by Council without saying any reason. It is disappointed and have got 3 order however I could not do anything manage the process. There is no any other chance if you have done something wrong.

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ID
#2687473 Review #2687473 is a subjective opinion of poster.
Location
Cardiff, Wales

Never received my order

I wouldnt buy from this seller ever again. Was told I would receive a rough draft withthin a week. Never received anything. Then I wrote the seller to follow up with the item and she said she sent me a email about it . I never received a email about anything . All these comments are fake . This is the worse service dont use this seller. Then we she did respond she said she was out of town . How you out of town in the middle of a order that you claim you emailed that you never emailed . Instead of taking the order you should of just said you couldnt do it

User's recommendation: Don’t do it.

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ID
#2687104 Review #2687104 is a subjective opinion of poster.
Location
San Diego, California
New Reviewer

Accidental Purchase

Hi I accidentally bought an item on Etsy 20 minutes ago and want a refund. Can someone please help me with this? I do not want the item.
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ID
#2686878 Review #2686878 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$274
Preferred solution
Full refund
New Reviewer

Case was closed and issue was not fixed

Etsy - Case was closed and issue was not fixed
Etsy - Case was closed and issue was not fixed
Etsy - Case was closed and issue was not fixed
Etsy - Case was closed and issue was not fixed
Etsy - Case was closed and issue was not fixed
Etsy - Case was closed and issue was not fixed
Is product had arrived completely covered in mold. It has a strong smell also that goes along with it where I oh that goes along with it where I cannot keep it inside of my home.

User's recommendation: Don't buy.

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ID
#2686699 Review #2686699 is a subjective opinion of poster.
Loss
$129
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Haven’t gotten a reply

Havent gotten a reply within a week. Got banned for having parents info under my name as they run the account. Lost a payment from a customer.
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ID
#2686672 Review #2686672 is a subjective opinion of poster.
Loss
$15
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I haven’t got a reply

I haven't gotten a reply in seven days. Got banned for having my parents info under my name as they run the account. Had my first order and got no payment and the customers' money is now gone.
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ID
#2686665 Review #2686665 is a subjective opinion of poster.
Loss
$15
Preferred solution
Let the company propose a solution

No one replies?!

So I had a few listings taken down and deactivated by Etsy. I emailed about why they were taken down. Never got answers. Then 2 weeks later my account gets closed. I emailed and asked why and appealed. To this day nothing has been done or replied to me and I had a big account and trusted in Etsy for my business. Now Im failing because of it. Still no answer and its been at least a month. Im mad.
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ID
#2686265 Review #2686265 is a subjective opinion of poster.
Location
Dallas, Texas

The communication was great. However I really wanted to get it before July 25 as I have a memorial to go to. It doesn’t appear it will be here one time. I’m bummed abut it. Said it was shipped 7/14

I wanted to order a blessed Bertie bouquet candle for a memorial. It says that I won't get it till July 26 and the memorial is the July 25. My question is how would I be able to get it before then
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ID
#2685900 Review #2685900 is a subjective opinion of poster.
Location
Federal Way, Washington
New Reviewer

Return crushed July 4 wreath

Etsy - Return crushed July 4 wreath
Etsy - Return crushed July 4 wreath
Etsy - Return crushed July 4 wreath
Etsy - Return crushed July 4 wreath
I contacted the seller. Instead of return, he offered me $8!!!! It was pictured big, but when I got it is was small and the ribbons were smashed! I have a picture! I really think $8.00 is not enough. I really was disappointed in the size and condition, not to mention it arrived late. I had been in touch with seller to get it early but no such luck. It looked nothing like the picture and was not cheap. Please help!
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ID
#2685625 Review #2685625 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Never received package

I still haven't heard from Etsy. My package was marked as delivered. Do NOT shop with Etsy. They have terrible customer service. I may contact my attorney. This is my second missing item.

User's recommendation: Do NOT shop with Etsy!!! They don't address your concerns. I spent 200 dollars on shoes that I never received but were marked as delivered.

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ID
#2685454 Review #2685454 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

Wrong merchandise

Wrong merchandise, I wanted charms for my crocs this too much I want to talk to someone want order from them again! Charms I order has no back to them for my crocs.
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ID
#2685390 Review #2685390 is a subjective opinion of poster.