Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Filter review

Problem with order

I am so angry I have had most 70.00 taken from me and I cannot have it returned. I have informed all my friends not to order from this site because of this reason also posted it on Facebook
View full review
ID
#2685201 Review #2685201 is a subjective opinion of poster.
Location
Mississauga, Ontario
New Reviewer

They said it was processed then it came back and said my credit card was not shared with this shop.?

I want to make sure my order was processed I need it by next july21 and left messages snd no one will answer me back
View full review
ID
#2685084 Review #2685084 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Payment

Well I signed up made two sales and tried to verify a few times because etsy said they deposited a small payment to my bank but they did not do nothing of the sort, after I tried verifying a few times you suspended my account. great now I cant ship no items and you never sent nothing to my bank etsy is a waste of time.
View full review
ID
#2684847 Review #2684847 is a subjective opinion of poster.
Location
Cardiff, Wales
New Reviewer

Problem with my order

Etsy - Problem with my order
Hello I'm Matilda Nikolla, I just recive my order and thet is a problem. I order it with crystal inside I paid for it... but the one thet I recive is without crystal???? How you can se in the photo there are crystal inside. How is possible? Please i want you to fix this problem... how can I return???? Show more
View full review
ID
#2684795 Review #2684795 is a subjective opinion of poster.
Preferred solution
Price reduction

An order i placed

You charge shipping on almost everything and while searching specific things the search does not show that specific thing it also show irrelevant thing.

User's recommendation: Try to improve your search and adding shipping charges instead you can put limited on whole purchase.

View full review
ID
#2684705 Review #2684705 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Account suspension

I am new to Etsy I opened my Etsy shop second week of opening my shop Etsy suspended my account without any valid reason Also when I call them the system just locks me right off and when I email them they never email you back with any link for me reopen my account or lift off the suspension I had a extremely bad experience with Etsy and cant get no help from etsy

User's recommendation: Extremely bad site to do business.

View full review
ID
#2684703 Review #2684703 is a subjective opinion of poster.
Pros
  • There is no pros
Cons
  • Unfair business practices against business owners of color
Loss
$60
Preferred solution
Apology

Suspension

Worst customer service! Will deactivate accounts even if we do nothing We made a new account and etsy deactivated our newlu made account based on nothing no facts nothing. Just randomly suspends your account and won't reply to emails and calls
View full review
ID
#2684315 Review #2684315 is a subjective opinion of poster.
Location
Rawalpindi, Punjab Province

We did not receive the coin advertised

Bought a coin from a dealer advertised as authentic with a money back guarantee if not satisfied. Received the coin. It had been cleaned with something that took silver off showing it to be a fake! He said to return it for full refund, so we did. Communication stopped. We informed Etsy and American Express. Everyone should be warned that a money back guarantee is absolutely worthless with this dealer and it sheds an ugly light on the honest dealers trying to make a living. Also, it makes Etsy look bad!!

User's recommendation: Be warned.

View full review
ID
#2684226 Review #2684226 is a subjective opinion of poster.
Location
Cartersville, Georgia

Bad shop

Hi I on June 15 2021 I made a purchase with crush print shop on here. They emailed me an invoice due to me getting multiple items and was giving me a discount. Said package was tied up in Canada from messages on this site. Thats the only message I have received wont send tracking number or any info what can I do? Can I at least make a review so no one else is scammed. Have copy of invoice but wont let me add it here. Was $340.67!
View full review
ID
#2683562 Review #2683562 is a subjective opinion of poster.
Location
Cleveland, Ohio
New Reviewer

Refund

I purchased 3 willlow sister statues on may 27 2021 Ive emailed the seller. No response Christopher Seleas 206610**** 207232**** 206609**** Please refund my entire order. 43.43 x3 is $130.29. On my Apple Pay. ASAP Thank you Robyn Terrill
View full review
ID
#2683537 Review #2683537 is a subjective opinion of poster.
Cons
  • Noo
Loss
$130
Preferred solution
Full refund

Package marked as delivered but recipient didn't get her package

Etsy allows sellers to pick the cheapest shipping option for free shipping (a thing hey continuously push on sellers) which is media mail however this is fraud on their part. You cant sell non educational materials using media mail. They then blame the seller for picking that option & tell them to file a dispute with usps. All while jeopardizing their sellers integrity with customers

User's recommendation: Don’t sell your items on Etsy.

View full review
ID
#2683393 Review #2683393 is a subjective opinion of poster.
Location
Birmingham, Alabama
New Reviewer

Log out

Etsy - Log out
Your settings is not working properly i always see a trouble shooting page. The log out button does you out of the website. Will like to completely letly cancel both my accounts and profiles since you sold my personal information online.
View full review
ID
#2683093 Review #2683093 is a subjective opinion of poster.
Cons
  • There are a lot of scammers
  • Customer service
New Reviewer

Delayed delivery of an item I ordered May 31, 2021

I want to talk to a representative! No I will not. What are symbols; did you mean 100 words? I would kindly like a phone call: 717 350- ****according to you, youve received 140!

User's recommendation: Never again will I deal with etsy.

View full review
ID
#2682973 Review #2682973 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Deliver product or service ordered
Advanced Reviewer
A narcissist shop owner from ARIZONA, has so many rules, she contradicts, them when SHE can't meet her own guidelines. She amends her rules, then emails the change, so you can never resolve anything via conversation. ETSY blocked me from opening a case, AFTER I mailed...
View full review
View full review
1 comment
#2035087

one word "Amazon"

ID
#2682281 Review #2682281 is a subjective opinion of poster.
Location
Manchester, Connecticut

Don't know why the account is suspended

Hi my account was suspended so I had to pay the amount owing from 2 sales I had which I refunded back to customer. So I didn't have any sales but still had to pay over $20. I would like to cancel my store anyway as im not getting any sales and nor getting charged for items I didn't sell and make a profit off.
View full review
ID
#2681437 Review #2681437 is a subjective opinion of poster.
Location
Moruya, New South Wales