Sallie W Yft

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Verified Reviewer

Fraud

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Someone used my credit card, stole my number. And I am really upset that I cant talk to a LIVE PERSON! AI be damned! Sallie Walvatne, 619 922-****
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Loss:
$115
Pros:
  • Sell really nice stuff
Cons:
  • Too hard for a 73 yr old to navigate the system

Preferred solution: Full refund

User's recommendation: Talk to a Real Human

Vivian T Mzp

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Verified Reviewer
| map-marker Melbourne, Florida

Issue for full refund

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A shop by the name of 'Coral' have not given me my full refund. I have ordered one of their products called 'Cat Couple Rings' on 28/08/23.

The product had claimed that it had arrived on 12/09/23 but it had not. I was not at home during the time of delivery but 3 people in my household were present. I had asked them if they heard a door knock or checked the front porch if my package had arrived but they said no. I messaged the seller about the issue and they replied if it were to be in my mail box.

It was not, I checked everywhere of where it could've been hidden but to no luck. I messaged the seller yet again but they did not respond to me. I waited 5 days if maybe my tracker was a glitch or if it would of arrived late. Still to no luck.

I messaged the seller yet AGAIN but they didn't bother to respond. I went through all of the reviews and noticed how the customers have had the same issue as I have. The reviews were, the seller sent them the wrong product, the packaged they recieved was damaged and were so fragile, the seller did not give them their full refund, and much more. The seller is false advertising and scamming customers.

I paid exactly $38.81, but rounded to $40. I feel incredibly cheated and scammed and want a refund and a report to that seller and to please shut them down.

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Loss:
$39
Pros:
  • Good customer service from the company
Cons:
  • Some bad sellers on etsy

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE ANYTHING FROM THIS SELLER!

Jessica M Pqj

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Verified Reviewer

Get the hedban in order before december first

The order is supposed to arrive December 1st through December 7th I needed to arrive before December 1st.
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Preferred solution: NOVEMBER 29th

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Pittsburgh, Pennsylvania

I am very dissatisfied with my order

Etsy - I am very dissatisfied with my order
Etsy - I am very dissatisfied with my order - Image 2
I am not one bit interested in paying any more money to have this issue dealt with. I contacted the seller and he is not one bit interested in making a refund or having me return the merchandise.
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Ethelmae Bwd

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Verified Reviewer
| map-marker Sanford, Florida

Dispute charge

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Updated by user Oct 29, 2023

No one ever contacted me. Lousy customer service. Very didsspointed

Original review Oct 22, 2023
You gave been if no help to me. Ive cancelled my acct .,,,..,,,your customer service sucks. Sorry I ever shipped with you. The ability to try and solve a problem is terrible and its ridiculous that what cvc code. Please process this. Iliusy customer service. NNNNNjjjjjkkkkklllllhhhjhhjhgjhghhghhgghhfgh
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Aliyanna Zno
map-marker Tallahassee, Florida

Trying to cancel order; the process to cancel is very difficult

Made order through mistake the process to cancel is literally impossible I want the funds returned to my account immediately
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Malory Kyx

Think I was scammed

I called for a refund of a product I didnt get and the customer service had me go through Venmo and everything and then through crypto buying a bunch of stuff telling me thats the only way he could give me a refund for my $20 now I have nothing in my account
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Loss:
$1000

Preferred solution: Full refund

Akela Tkf
map-marker Palm Coast, Florida

306646****

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Can not get no one to help me to track my merchandise , dont know where its my merchandise that I purchased on November 5
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User's recommendation: So far 0

Helene W Lqs

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Verified Reviewer

Ask a question

I want this to go to a manager or supervisor!! I want to buy the epoxy coffee table with the ocean on it for $133.44.

Your sale is over tomorrow November 2nd! But I get my money direct deposited in my bank account on the 3rd of every month! So I cant buy this table until Friday November 3rd. I was wondering if theres anyway I can buy this table on Friday morning and still get the sale price!

I love this coffee table, and need a coffee table, but I cant afford to buy this table if I dont get this price! Id truly appreciate it if you can try and do this for me!

Ill be waiting for your answer. Thank you in advance if its possible you can help me!

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Pros:
  • Etsy has unique and creative designs
Cons:
  • Etsy has no customer service phone number

Preferred solution: I explain my problem above

Rose D Aig

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Verified Reviewer
| map-marker Navan, Meath

Refund

Etsy - Refund
My refund has not being refunded. Sailakers said they sent refund back to etsy I sent photo of coversation I am trying to get my refund back for the last two months. I am going to get my solistor on to this, very poor service. Please help it is so frustrating. I will give you 24 hours to reply . I have wrote enough
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User's recommendation: Never

Anonymous
map-marker Whittier, California

I could not get a hold of anyone

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My account was hacked when I attempted to get help no one was available, and the store owner was a ***
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User's recommendation: provide help!

Lee M Ewp

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Verified Reviewer

Placed order with wrong ship to address

I tried calling the esty.com number but it's not in service I tried emailing the Malona Jane keep getting the same remarks that they're going to fix it and send my package in 5 to 7 business days but I don't have a date when it's going to be fixed and shipped to me I need a refund for my packages and no response
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Pros:
  • No pros
Cons:
  • Just cons

Preferred solution: Deliver product or service ordered

User's recommendation: Never never ever use esty.com ever again

Toi S

I need help with setting up my selling account

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Can't seem to get any assistance. I guess that's outdated and the AI isn't up to human skill yet so what do you do?
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Preferred solution: Customer support assistance

Resolved
Jody P Ldv

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Verified Reviewer
| map-marker New York, New York

Resolved: Fraud

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Updated by user Sep 27, 2023

Company fixed the issue and I have been provided with apology. My account was closed that’s going to have to be enough

Original review Aug 28, 2023
I have asked several times CLOSE MY ACCOUNT I have been scammed three times. Got a call this morning saying I ordered a Play Station which I did not. I cant close my account myself because when I try I never get the email that Im supposed to get. Someone has my account and are using it I havent used that so for three years and dont plan on ever using it again. You are nothing but scammers I got taken for $3500 $500 I got back because you knew you were wrong. If I have to I will go further with this and let the authorities know what you are doing. CLOSE MY ACCOUNT
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Loss:
$3000
Cons:
  • Accounts are not safe

Preferred solution: I want my account closed so the scammers will leave me alone. I wish I could get back the $3000 the man posing as an Etsy employee took from me

User's recommendation: STAY AWAY THEY ARE SAMMERS

Natalie M Qcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get my item

I place my order on October 27th was supposed to get it between 3rd and 10th of November,but I didn't receive it, they said it was delivered but i didn't get it. sent a message on help. I try to track the order I can't because there no tracking number. I would like a refund
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Loss:
$52
Pros:
  • I love etsy they have wonderful items

Preferred solution: Full refund

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