Etsy Reviews

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Not able to send messages to a customer

We Have a Etsy shop Named JAIPURESILVER With the Same Email Address Hemantfatehpuria@***.com. Since Past Few Months We are Not Able to Send Messages To Our Customer Through Messages in etsy. kindly allow us to do so. we need to solve some matters and low review feedback with our customer
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ID
#2945720 Review #2945720 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

No information on my order

Could not get tracking or estimated delivery time seller would not respond to my emails but I did end up getting my order
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ID
#2944984 Review #2944984 is a subjective opinion of poster.
Location
Semmes, Alabama
New Reviewer

This company will not answer the phone to resolve a problem that cannot be solved on line . They happily take money ..

Etsy - This company will not answer the phone to resolve a problem that cannot be solved on line . They happily take money ..
Original review updated by user Oct 06, 2021
Cannot access my account as it keeps saying it already exists .. cannot change the password .. and therefore cannot download my pattern purchases Please make this happen .. no more buying till rectify and their customer service phone number will not take calls

User's recommendation: Care with purchases.

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ID
#2944927 Review #2944927 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I was hacked

My gpac9@***.com Account was hacked he just bought himself a watch and a gift card. Please help me get my account back. He switched it over to his email. And I am now unable to make changes
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ID
#2944899 Review #2944899 is a subjective opinion of poster.
Pros
  • No answers
Preferred solution
Full refund

I want to return the electrical cord for my sewing machine, that i have never used. Becore i barely had it out of the bag i found mine. The one from you is still packaged up.

Trying to return the sewing cord i bought. Had already found mine and don't need it, but you are SO DIFFICULT to get hold of.
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ID
#2944432 Review #2944432 is a subjective opinion of poster.
Location
Kalamazoo, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspended

Dont know reason my account is suspended. How can I open it back up????? I havent reserved a email detailing the problem
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ID
#2943262 Review #2943262 is a subjective opinion of poster.
Preferred solution
Access to my account

I don’t like how they work

Etsy takes a lot of money out of one sale I think its abusive what they do and now you cant speak with costumer service they say if you have a question go to his site and send an email , they never respond . Horrible company

User's recommendation: Don’t do business with Etsy.

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ID
#2943019 Review #2943019 is a subjective opinion of poster.
Location
Revere, Massachusetts

My account was closed with no explanation.

Im a buyer not a selle. Why cant I make purchases? I had a bad experience with Gianna photography by Gianna.
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ID
#2942708 Review #2942708 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scammed by seller on Etsy

Order #203018**** I ordered in April shes posted shes recieved yet none of us have got one. It's been over 4 weeks.
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ID
#2942610 Review #2942610 is a subjective opinion of poster.
Loss
$23
Preferred solution
Full refund

Lousy customer service

I purchased a $347 wreath ti be delivered by September 15 / never arrived - no response to messages Your Customer Service was useless - all they did was tell me to contact the vendor, which I did - no response Opened a dispute with my credit card company What a shame - am done with Etsy

User's recommendation: Shop elsewhere.

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ID
#2942475 Review #2942475 is a subjective opinion of poster.
Location
Montverde, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

And email you sent me

I received another message from Etsy say they deleted one or more of my listings again. Yesterday one got reinstated and today it happens again. Why? What am I doing wrong? My shop is JoAnns Wreaths Shop
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ID
#2940761 Review #2940761 is a subjective opinion of poster.
Preferred solution
Reinstate my listing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Suspended Account without notice

The customer service worker was very nice, but she had to send an email to someone else to review my suspension, so IDK how long it will actually take to resolve the case.
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ID
#2940289 Review #2940289 is a subjective opinion of poster.
Preferred solution
My account unsuspended.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Sales Tax question

Why you took 11.82 dollars out of a sale of 75 dollars ? And I dont even download the shipping cost ? Transaction 263167****
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ID
#2940259 Review #2940259 is a subjective opinion of poster.
Pros
  • Homemade
Cons
  • Not like custormer service
Preferred solution
Let the company propose a solution

Delivery date on item

Contacted seller over 5 times no answer I am beyond upset I will never use Etsy again. No reply to direct answer, its my twins birthday this is unacceptable
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ID
#2940140 Review #2940140 is a subjective opinion of poster.
Location
Miami, Florida

Delivery date on item

Horrible, no reply, super unsatisfied, I will never ever order again. I need an answer this is wrong. Words cant describe how this ruined my daughters bday!
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ID
#2939980 Review #2939980 is a subjective opinion of poster.
Location
Miami, Florida