Etsy Reviews

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Account deactivated

I want to know why my account was deactivated so the problem can be resolved because Im losing money because I can not add new designs or get profit from the ones that were already on my page.
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ID
#2939975 Review #2939975 is a subjective opinion of poster.
New Reviewer

The vendor did not confirm receipt of my order but my PayPal was charged

The vendor NJArcher Did not confirm receipt of my order but my PayPal was charged $478.01 for a transaction 9V323562****78 on invoice 220-179-****. It was for item number 107-403-****. Please ask and NJarcher to confirm receipt of my order and give me confirmation that it is being processed and shipped. Thank you my name is EstellePorter and my email is he porter.insurance@***.com. Or text me at 484356****
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ID
#2939436 Review #2939436 is a subjective opinion of poster.
Loss
$478
Preferred solution
Deliver product or service ordered

To enquire about returning an item

I am trying to find out how to return an item but to no avail! Customer services is virtually non existent

User's recommendation: Check how to return before purchasing.

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ID
#2939226 Review #2939226 is a subjective opinion of poster.
Location
Woking, England

Incorrect description, should have bee sterling silver but tarnished after a week

Etsy - Incorrect description, should have bee sterling silver but tarnished after a week
Not heard back from them should have been sterling silver but after a week they tarnished and I was unable to wear them as I can only wear silver
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ID
#2938710 Review #2938710 is a subjective opinion of poster.
Cons
  • Cusomer service dies not respond to complaints
Preferred solution
Full refund

Never received order.

My package said that it was delivered but never got to me. You guys told me it was supposed to come in on 9-26 &;;;;;;;;;;; it sure didnt come in. I would like to know if i can get my money back sent my account. Please and thank you.
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ID
#2937620 Review #2937620 is a subjective opinion of poster.
Location
Hartford, Connecticut

Unresolved issue

Cannot get in touch with Etsy customer service rep. Will try again the next day, hard to open a case on Etsy page!!
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ID
#2937584 Review #2937584 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Cant find my order I did as a guest.

Etsy - Cant find my order I did as a guest.
I ordered an engraved keychain and i have a screenshot of the receipt with the order number and all but I didnt receive an email confirmation and now i cant figure out where it is cause i paid for it and have a screenshot that shows i did.
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ID
#2937211 Review #2937211 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Etsy took my money witout request

bought item charged by etsy no item - no explanation impossible to speak to live person, no matter how I tried

User's recommendation: avoid etsy if you cant speak to anyone there.

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ID
#2936483 Review #2936483 is a subjective opinion of poster.
Location
Verona, Wisconsin
Cons
  • Cant get explanation
Loss
$38
Preferred solution
Full refund

Change the address for my order

Keep providing my new delivery address to my work address,and not getting anywhere with this. If you can't change my delivery address than refund me back Thanks,I
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ID
#2935777 Review #2935777 is a subjective opinion of poster.

Delay delivery

I havent received my delivery and I need it before the 22 10 21 I dont know what happens the estimate delivery is over
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ID
#2935285 Review #2935285 is a subjective opinion of poster.
Location
Roehampton, England

Not able to place enter deposit amount on my Etsy account

I got my issue sorted out...just have to wait for 3 days to enter the deposit amount...got a very quick response
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ID
#2935199 Review #2935199 is a subjective opinion of poster.
Location
Newbury, England

Need to change credit card info and alert

I have attempted to contact Etsy to CANCEL my account with them as my credit card company informs me as long as the account is active, this fraudulent activity COULD continue. I have used the Etsy "help" website without success as they don't offer assistance in this area. With all the robo spam calls today, I don't recognize a phone number for Etsy so therefore don't answer all of them. Any suggestions????
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ID
#2934952 Review #2934952 is a subjective opinion of poster.
Location
Athens, Tennessee

You did a charge back on an individual who had already refunded my money?

Vendor is still being charged. Impossible to reach you. Have made two purchases through your company. Because of the manner in which you handled my latest purchasing issue. Makes me very doubtful that I will utilize your services again.
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ID
#2934637 Review #2934637 is a subjective opinion of poster.
Location
Queens, New York

Bad comunication

I have already communicated with them for almost 2 weeks and I have no response since my account has been closed or they do not let me in because I do not receive emails to change my password and I have orders to send I am upset
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ID
#2934266 Review #2934266 is a subjective opinion of poster.
Location
Orlando, Florida

Overcharged

Im was writing this company because Im trying to find out did this company charge my credit card of 89.99 or any other additional charge. Because I had received a free item and only had to pay shipping handle fees. Im trying to find out was there any type of subscription that I wasnt aware of and if it was please cancel it out. odessat47@***.com 979733****
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ID
#2933946 Review #2933946 is a subjective opinion of poster.