Etsy Reviews

Show reviews that mention
order account seller money item refund customer email service number
Filter review
New Reviewer

Don't know why the account is suspended

I made some orders and then my orders got canceled for no know reason and now my account is suspended
View full review
ID
#2953575 Review #2953575 is a subjective opinion of poster.
Preferred solution
To know why my order and account is suspended

Yet not solve my problem

please solve my problem because my customers are facing many isshue with a order.and they did not give me orders

User's recommendation: please solve my problem because my customers are facing many isshue with a order.and they did not give me orders.

View full review
ID
#2953019 Review #2953019 is a subjective opinion of poster.
Location
Jaipur, Rajasthan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Terrible service

I ordered a time sensitive item-a pet memorial and it was shipped 11 days ago and seems to have never left the facility! I could have walked from Chicago to Fargo by now!!!! It was a very PERSONAL gift. Now I waited 40 min for a representative to answer my call and he says call back tomorrow? Very disappointed!!!!!!!!!!!!!
View full review
1 comment
#2074588

"walked from Chicago to Fargo".. Start walking

ID
#2951768 Review #2951768 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Items not received

Hi I placed an order of 2 items and its been months and i still havent received them. Please give me a call. Thank you
View full review
ID
#2951640 Review #2951640 is a subjective opinion of poster.
Product
Etsy Website
Loss
$296
Preferred solution
Full refund
New Reviewer

They suspended my account

They suspended my account and I cant find out why. I tried to call but got hung up on because it wasnt about shopping.

User's recommendation: Good luck.

View full review
ID
#2951162 Review #2951162 is a subjective opinion of poster.
Preferred solution
Why was my account suspended?
New Reviewer

Need to talk to them about a problem

A problem with a orders or order what is going on I need to talk to a rep I am going to report yall to the better business bureau
View full review
ID
#2950782 Review #2950782 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Copywright

I need a deeper explanation of what EXACTLY my mistakes are. I'm tired of getting emails from you guys with no explanation and no examples. BramblewoodStore
View full review
ID
#2950145 Review #2950145 is a subjective opinion of poster.
Loss
$111
Preferred solution
explanation
New Reviewer

Terrible product

fake eucalyptus wreath. all plastic. unacceptable for $55. need to return and receive a refund. This would be embarrassing to give as a gift. It is cheap looking and junky. I wish etsy had a phone number so we could settle this claim but there isn't one. just the same email address that has not yet responded to my requests.

User's recommendation: ask if the foliage is real or plastic.

View full review
ID
#2949885 Review #2949885 is a subjective opinion of poster.
Pros
  • Some good sellers
Cons
  • No telephone to call
  • Not what they advertised
Loss
$54
Preferred solution
Full refund

Account suspended

I have yet to receive correspondence about resolving my account issue. I will be contacting my bank and disputing the charge and reporting Etsy as using fraudulent business practices
View full review
ID
#2949742 Review #2949742 is a subjective opinion of poster.
Location
Port Saint Lucie, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to print third page of a baby jacket pattern

I have been unable to contact Etsy, they make it impossible for customers to do so. If you have managed to contact them on my behalf, then they have not made any contact with me.Be cautious

User's recommendation: Exercise caution before paying for a knitting pattern from Etsy, where you have to print out the pattern yourself.

View full review
ID
#2949680 Review #2949680 is a subjective opinion of poster.
Location
Dumbarton, Scotland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint from aaabrandstore

They owe me money because their website wouldnt let me log in to upload proof of shopping so all my customers have got their items and Etsy used my balance to refund them
View full review
ID
#2949651 Review #2949651 is a subjective opinion of poster.
Loss
$1000
Preferred solution
My money

Cancel order

Mailed to the wrong address. I already ordered another one to the right address. Order #219634**** for my refund. Thank for your service.
View full review
ID
#2949098 Review #2949098 is a subjective opinion of poster.
Location
Los Angeles, California

Need help with return request

Customer is requesting full refund for an item that was purchased in 08/27/2021 How to I find return policy Please call me at 716310****
View full review
ID
#2948224 Review #2948224 is a subjective opinion of poster.
Location
Buffalo, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Account suspended

Update by user Oct 07, 2021

Etsy suspended my account. It’s been weeks with no explanation or direction on how to fix whatever the problem is.

Original review posted by user Oct 07, 2021
My account was suspended. After waiting almost an hour, I was told I should wait for an email explaining how to fix the problem. Still not knowing what the problem even is! I have sellers waiting for payments. Please help me!
View full review
ID
#2948117 Review #2948117 is a subjective opinion of poster.
Cons
  • Difficulty contacting customer service
  • No response from support
Preferred solution
Reinstate my account ASAP.
New Reviewer

Shipping problem

I use my own shipping. I wanted to know how the complete the order without using the shipping provided
View full review
ID
#2948049 Review #2948049 is a subjective opinion of poster.
Location
Hollywood, Florida