Etsy Reviews

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New Reviewer

Horrible customer sercice

Its been over a month since I made a formal request to have a replacement on an item that arrived damaged after having reached out to the seller in numerous occasions with no avail. The seller is no longer on the etsy market, and I have not had any resolution on my request. My purchase was over $1300 including $200 shipping from UK, for a bar cart and BABY shower stackable blocks (with the letter B coming in damaged and missing a champagne bucket). Im left with no choice but to dispute charges with my bank.Poor customer service! And they have the nerve to blame the pandemic on their prolonged response time! Give me a break pandemic on the long
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ID
#2891185 Review #2891185 is a subjective opinion of poster.
Pros
  • Handmade items
  • Nice items
Cons
  • Buying and getting ripped off
  • Closes accounts without giving any reason or heads up
Loss
$275
Preferred solution
Full refund
New Reviewer

To correct the address for shipping

I inputted the wrong address, my items are already processed they are being sent to the incorrect address, please correct my address and resend. The correct address is 9267 Elmtree Cir Indianapolis IN 46235 I would appreciate if someone would contact me@ 317-397-****
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ID
#2890188 Review #2890188 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

To ask about something

What about the profhilo is that the real one and for 28$? And if its real o will take a lot of it please let me know Thank you
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ID
#2890124 Review #2890124 is a subjective opinion of poster.
Location
Smyrna, Tennessee
New Reviewer

Not what we bought

Etsy - Not what we bought
Etsy - Not what we bought
I bought what I thought was hair extensions but turned out top be one extension! False advertisement

User's recommendation: Refund my $14.70.

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ID
#2890096 Review #2890096 is a subjective opinion of poster.
Location
Woodland Hills, California

Missing order

We never received order and never got a refund. The person it was purchased from basically said too bad.

User's recommendation: No way.

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ID
#2890034 Review #2890034 is a subjective opinion of poster.
Location
Paragould, Arkansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

*** shops

For some reason I keep getting *** shops recommended to me when I've never liked anything related to that nor do I even look at *** on my phone period. There's no way to make these things not recommended to me? I can't even find where to block these places. It's extremely destressing as I have a phobia of breasts and it's to the point I can't even open the app.
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ID
#2890010 Review #2890010 is a subjective opinion of poster.
Preferred solution
To be told how to fix this problem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Getting clarification of blocking of account

I have previously used Etsy site to purchase a few items ( last one just arrived ) and have had no problems . All of a sudden as I tried to contact a seller to check on the size of a corner shelf I was notified that my account was blocked . No explanation why except « breaking the rule » as a seller . I am a 91 years old person who has never sold anything and has mo intend of selling anything . Can you please look into this . I enjoy shopping through Etsy site albeit not often purchasing Would appreciate your help .

User's recommendation: Do not expect Etsy to give explanation of their actions.

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ID
#2889906 Review #2889906 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • Many diverse agents
  • Neat things for sale
Cons
  • Says your case has been resolved when it has not been
New Reviewer

Won’t let me make a purchase on app

It's not letting me pay for my order on the app. It keeps telling me oops, something went wrong! It's also not recognizing my email address and I do have an account. My account was compromised a month or so ago, could that be it?
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ID
#2889009 Review #2889009 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Package issues

Etsy - Package issues
Etsy - Package issues
There's a package that's stuck in Australia, and want to know what would be the next step. I need help.
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ID
#2888942 Review #2888942 is a subjective opinion of poster.
Cons
  • No answer
Loss
$1335
Preferred solution
I want to know what's the next step with a package not reaching a customer

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Verified Reviewer
New Reviewer

Change bank account for etsy payments

My old bank account details are in the Etsy payments and I don't know how to change them. I don't have my old bank account details and the account is no longer active. How can I change this?
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ID
#2888714 Review #2888714 is a subjective opinion of poster.
Pros
  • Uniqueness
Preferred solution
change ban accounts on etsy payments

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Verified Reviewer
New Reviewer

Ok company

I have not received my order from Sprouts Nursery in Miami Fl I have sent message to owner Carlos no response. I want my order canceled and I want my money back !!!! Linda Plennert

User's recommendation: I would not order from this nursery.

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ID
#2887581 Review #2887581 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Faulty goods

I ordered a rather pricey give nights at freddy's iron on transfer for my son. It arrived almost 2 weeks ago, but we tried it this evening. I have done dozens of iron on transfers in the past and have never encountered this. The ink immediately started pouring down the material. I followed the instructions to a t. If you are charging this amount for a product, it should be up to par. It was postmarked from Tony Creal in Irvington AL. Now not only is the image leaky and destroyed, but so is the parcel I paid $13 to iron it onto.I believe that cheap, poor craftsmanship caused this. I'm not normally one to complain, but this is far from my 1st rodeo with iron ons.uyerb

User's recommendation: Buyer definitely BEWARE.

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ID
#2887159 Review #2887159 is a subjective opinion of poster.
Pros
  • You can find what you want most of the time
Cons
  • Etsy cannot get involved if you have issues with issues
  • Sellers are not always pros with what they are selling
  • No phone number for etsy to talk to a real person
Loss
$22
Preferred solution
Full refund
New Reviewer

Order has not come

I ordered a fall wreath and it hasn't come. FALL WILL BE OVER BEFORE I GET IT!!!!!!Why why why why why why do I need that many symbols?

User's recommendation: Be careful!

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ID
#2886261 Review #2886261 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Horrible customer service

Horrible customer service I made a purchase back in August for letters that were hand done the lady said she would send them within a week made my daughter Venmo her which is not in your policy. so you have sellers on your site that are doing things that arent within code ?! shes been emailing me after she got in trouble but I still dont have my product and she has had my $80 for months and you at ETSY say that you cant help me or give me my money back ?!? I will never order from Etsy again!!

User's recommendation: Don’t order from Etsy.

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ID
#2886239 Review #2886239 is a subjective opinion of poster.
Pros
  • Handmade letters
Cons
  • There are a lot of scammers
Loss
$80
Preferred solution
Full refund

Accolades to Etsy

Accolades to Etsy
Accolades to Etsy
I had a terrible experience with a seller who paints animal 3x3 inch paintings. I ordered 4 and paid $48 for each one. One of them looked like a monkey and it was supposed to be a dog. The sellers name is Art by Faith Connell. I simply emailed her to let her know how disappointed I was with just that one and she went off on me saying why didnt I paint the dog etc. she was rude and shouldnt be on Etsy. I went to give her a review and she blocked me from doing so. I want to still warn people to beware before you give her anything.

User's recommendation: Don’t use Art by Faith Connell.

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ID
#2886194 Review #2886194 is a subjective opinion of poster.