Etsy Reviews

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Verified Reviewer
New Reviewer

My error after all

Resolved.I do not need 100 symbols, so why do you insist? It makes me not want to shop this site again. Sorry

User's recommendation: Use support team.

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ID
#2885792 Review #2885792 is a subjective opinion of poster.
Location
West Bloomfield Township, Michigan
New Reviewer

Couldn’t cancel an order

I had a donation that was accidentally parked as a sale and I couldnt cancel it from my shop manager.
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ID
#2885639 Review #2885639 is a subjective opinion of poster.
Location
Libby, Montana

Contacted someone about closing my account

I reached out on 9/12/2021 about losing my etsy account / shop and how it wont let me close my shop even though all my payments have been made and i havent heard back
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ID
#2885592 Review #2885592 is a subjective opinion of poster.
New Reviewer

817845****

Etsy - 817845****
I ordered a 15 mini Bat horizontal display rack. I would like to order another but I dont remember the color I order. Its been about 2 years ago. Can u look up my order. Thank you
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ID
#2882140 Review #2882140 is a subjective opinion of poster.
Location
Dallas, Texas

Response to communication with Etsy about product delivery

I received one of two necklaces I ordered. I reached out to Etsy and they responded in a timely matter. I thought they were responsive and thoughtful. I will use Etsy again.
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ID
#2880800 Review #2880800 is a subjective opinion of poster.
Location
West Valley City, Utah
New Reviewer

Order pending

Because they didn't answer fast, my request. No answer my emails by phone, It's hard to reach them. Absolutely not recommend this site for buying clothes at all.

User's recommendation: It’s hard to recommend this page because they are really hard to reach by email by phone, also try better options for buying clothes.

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ID
#2880442 Review #2880442 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Item sent is not as advertised

How can I return my order it's so confusing on the website i am trying to find out return and Exchange policy but unable to find
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ID
#2880097 Review #2880097 is a subjective opinion of poster.
Location
Toronto, Ontario

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I wish to return an order. Your system of communication is very poor!

I was not pleased with the fabric of the masks, and did not open the individual packets. I was unable to communicate with the seller, as the email I sent was not delivered.

User's recommendation: Be very sure you want to keep an order, as communicating with the seller is impossible. If you call the 800 #,, it doesn’t help.

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1 comment
#2064006

I wish to return the order for a full refund. I did not like the fabric. The individual packets were not opened.

ID
#2879096 Review #2879096 is a subjective opinion of poster.
Location
San Angelo, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Returning item

Etsy - Returning item
They said it was life size and it wasnt so I wish to return . If I dont get this returned and refunded I will be taking this further. Many thanks S Somerville

User's recommendation: No recommendations.

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ID
#2878266 Review #2878266 is a subjective opinion of poster.
Pros
  • Screwed
Cons
  • Refuse to help with returns and refund
Preferred solution
Full refund

Payment query

I am a new seller on Etsy. I am grateful for this platform and the service it provides as theres a potential to reach buyers on a global scale. However, Etsys charges or fees are a bit extortionate. Etsy deducted , around £14 from the delivery charge. I had charged £20 for delivery. So I was left with about £6 and had to make up the money for postage. Postage cost me £14.50, the bag cost £3.50 and the tissue I wrapped it in cost around £2. Were the charges correct? Feeling a bit discouraged and I am considering selling elsewhere.
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ID
#2878237 Review #2878237 is a subjective opinion of poster.
Location
London, England
On August 28 I ordered a broom from a company by the name of Yana. I received notification that my item has shipped on September 3. For the next week I checked tracking information and there was no further information other than that it had shipped on September 3. I...
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ID
#2877178 Review #2877178 is a subjective opinion of poster.
Location
Poughkeepsie, New York
New Reviewer

Trying to place order from Etsy for Oreo Cookies that say 60th birthday party …Order doesn’t provide delivery date

Trying to place order for the 60th birthday party Oreo Cookies on Etsy. However it doesn’t provide date of service for delivery date
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ID
#2993665 Review #2993665 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Please I want a human to read my account appeal so I won't repeatedly get ban by the computer. Please I keep getting ban for no good reason they keep sending email that I violated these rules. I violated Etsy Intellectual Policy while all I have been doing is asking...
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ID
#2875955 Review #2875955 is a subjective opinion of poster.
Cons
  • Hypocrites
  • No one listens to me
  • No one answers phone
Loss
$100
Preferred solution
Get My account back
New Reviewer

Problems w acct and orders

Looks like my last few orders went to an old email for confirmation. Not an active email. I would like someone to look at my credit card for charges and ensure that the orders are coming to me. I have a National park lit up sign, and framed artwork of A wonderful world, 2 key chains, and more .
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ID
#2875787 Review #2875787 is a subjective opinion of poster.
Preferred solution
Combine previous emails into one & verify my orders are coming

Got an email

Etsy held my money but was not stated why in any of the sections they had. I called to explain and they then further explained that it was because I updated my bank details they were very helpful and all is now sorted.

User's recommendation: 100% recommend.

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ID
#2875745 Review #2875745 is a subjective opinion of poster.
Location
Brentford, England