Etsy
Reviews and Complaints
My orders are too big
I have moved. I have not received packages and I need to update my address.
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Verified ReviewerDisappointed
Preferred solution: Full refund
No item or refund
- Good prices
- Can not deliver
Preferred solution: Refund and item
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Verified ReviewerNo customer service! No phone number! Dump you to aJust Answers and tell you it is a $ 1 fee but charged $47 and still can’t get any answers
- No customer service accessibility - no one to contact
Preferred solution: Deliver product or service ordered
User's recommendation: Forget Etsy
I have tried to contact you regarding an order number 304765**** to no avail for the past three days
Item never shipped
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Atlanta, GeorgiaHave not received my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received my order
- Great products
Preferred solution: Deliver product or service ordered
User's recommendation: It is very difficult to reach customer service but love your products!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Niagara Falls, New YorkProblems with account
Nothing has changed, and I have had no contact by Etsy!
- Tons
Preferred solution: Ability to purchase again
User's recommendation: Beware of Etsy!
Store Little T Bear was suspended for no reason stated
User's recommendation: Do Not have a shop with ETSY
Etsy did nothing to help me but I was to go to different sites
Poor service
Preferred solution: Deliver product or service ordered
Have i got the discount
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou need to have a live person to take phone calls
Preferred solution: A good explanation of why my order was extremely late and I keep having to follow up constantly no it’s too late by the time I received my package baby was back from the hospital and it doesn’t fit my grandson due to your delayed delivery
User's recommendation: You can’t expect to solve a problem talking to a *** robot
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Have not received my order. Therefore, I am dissatisfied.