Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Fair Warning to anyone that thinks ETSY is a "cool" place to shop. Had a seller put glass in a box without proper wrapping for $134.50 and ship it.

Of course it arrived broken. Here's what happens next with this site: 1. I contact ETSY seller "SHORTPANTSVINTAGE" to tell her the packing was not sufficient - she tells me I broke it and ignores any request for refund. 2.

I contact ETSY "customer service" get form emails but never get any response from a human. This was over 2 weeks ago, and they have never contacted me. 3. I file claim with AMEX after figuring out I'm dealing with a scam artist.

AMEX refunds me. Again ETSY never responds. 4. I close the claim and give negative feedback.

ETSY REMOVES negative feedback. I you check you will find it very rare that anyone in fairyland (ETSY) ever had negative feedback. I will never buy anything from this site again. Their support is nonexistant, unless you are a dishonest seller, then you have it.

If it were not for paying with AMEX or Paypal you are screwed. At any rate how fair is it that such a seller gets to keep my money?????

Reason of review: Poor customer service.

Monetary Loss: $135.

Preferred solution: Let the company propose a solution.

  • Unprofessional
  • dishonest
  • Scam
  • Ripoff
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