Etsy Reviews and Complaints
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Etsy - Defiant seller
Update by user Nov 02
I repeatedly stated to Cancel my order and credit my card , but the shop kept making statements , never just saying OK, will do.
Original review posted by user Nov 02
I tried to cancel an order before it shipped as the size of this hat was child's size , not shown in ad, Seller is new and told me to write to ESTY for a refund.. I have never experienced this before. She also said she didn't have time for this now and would deal with it within 2 weeks. I think she doesn't know how the site works.Review
Pros
- Many diverse agents
Cons
- I just want to talk to a knowledgeable etsy person
- Noone to contact when things go wrong
Reason of review
Return, Exchange or Cancellation Policy
Loss
$66
Preferred solution
Full refund
Tags
Etsy - Place an oder
Operator discussed options.or availabilty on ca).
Review
Pros
- One of a kind products
Cons
- Cannot describe my experience until i get an answer
- I feel that i have been judged to harshly
Reason of review
Order processing issue
Loss
$215
Preferred solution
May I order please. ASAP.
Etsy in Lagos, Lagos - Order not delivered despite various emails confirming the address to be correct
I placed an order and it’s not been delivered for the reason that the address could not be verified. In at least 3 responses, I had confirmed the address to be correct, yet item has not shipped and I can’t even track the order. This is my first time of using your website and I’m really upset with the happenings.
Review
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Etsy in Commerce Township, Michigan - Fraudulent charges
Was charged $92 and I did not buy anything
Review
Reason of review
Problems with payment
Loss
$92
Preferred solution
Full refund
Etsy - Undelivered item
not deliver yet. its been more thn 20 days
Review
Pros
- Making some extra money
Cons
- Very poor site
Reason of review
Poor customer service
Loss
$5800
Preferred solution
Full refund
Etsy - Unhappy customer!
I purchased, they received my money they shipped but I didn't received my order. No phone to contact them. Bad service! will never order from them again. You should do the same.
Review
Service
Etsy Shipping Service
Pros
- One of a kind products
Cons
- Poor seller tools and no phone number to dispute order
Reason of review
Problem with delivery
Loss
$49
Preferred solution
Deliver product or service ordered
Etsy - Haven't received item
Update by user Oct 29
Just want refund
Original review posted by user Oct 29
Odered ring in dec 2018. Haven,t receied it, want a refundReview
Service
Etsy Shipping Service
Pros
- Alot of stuff
Reason of review
Poor customer service
Loss
$63
Preferred solution
Full refund
Tags
Etsy - It’s about an order
I didn't get verification of my order and when it going to br delivery
Review
Etsy - Account deactivated
My etsy account has been suspended. I don't know why, I just sell my designs on the platform to increase sales.i link my printful account with etsy but my account is suspended.
Review
Product
Etsy Account
Cons
- No response from etsy
Reason of review
Poor customer service
Loss
$14
Preferred solution
Opening my account There is no time to waste
I would like to talk to somebody regarding my Etsy shop
Some important issues that are blocking my activity with my shop and I would really like someone to assist my concern.Thank you
Review
Reason of review
Etsy shop
Preferred solution
Talking to someone in charge
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