Trying to get a refund | Etsy review

I ordered a oil since one month no feedback and they get the money the order acc# 1554871027 I need my money back I never received the product
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#1757157 Review #1757157 is a subjective opinion of poster.
Pros
  • Will never use this site again
Cons
  • Product not received and no response from vendor tiedye
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund
Tags
  • Poor Policies

Can you check this order? | Etsy review from Dubuque, Iowa

yes can you check on this order # 1781570429, I got something that said my order was Cancelled?
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#1756144 Review #1756144 is a subjective opinion of poster.
Reason of review
Poor customer service

My account was suspended | Etsy review from Miami, Florida

I hired an editor from fiverr to help me set up my Etsy store. And now my count has been suspended. please help ASAP
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0 0
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#1755021 Review #1755021 is a subjective opinion of poster.

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Verified Reviewer

Not sure yet | Etsy review

order number 1527746002 I ordered this tumbler Nov 15th 2019. I waited until Dec 29th 2019 to send an email to check on my order. I have sent a couple since then. This is a Christmas present!! Now you are telling me today that you are cancelling my order, I did not ask for it to be cancelled. I just wanted by this coming Saturday January 11th, 2020 for my Christmas gift. Are you still cancelling the order, Sunshine Sipping told me she was working on it.
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#1754225 Review #1754225 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$45
Preferred solution
I just want the tumbler by January 11th

Before you buy check ups to make sure you get your order | Etsy review

1.0
Details
I got your message that my order was here jan.5 I did not get my order can you get ups cause I cant and why can't we get you a person on the phone I am so mad every number I call can't help me and I called one ups and they said there was no tracking no. That was given to me what do I do I'm afraid to order from here again if I don't get my package
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0 0
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#1753907 Review #1753907 is a subjective opinion of poster.
Pros
  • Dont know
Cons
  • No phone number to contact them
Reason of review
Poor customer service
Loss
$11
Preferred solution
Deliver product or service ordered
Tags
  • Accountability Needed

I haven't buy anything so far | Etsy review from Cody, Wyoming

I only bought only 1 item long ago, I received it. I haven't buy more anymore. Not much interesting much stuff
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#1753019 Review #1753019 is a subjective opinion of poster.

Sell on Etsy at Your Own Risk

1.8
Details
Any question that a seller might have MUST MUST MUST fall under their predetermined sets of drop down menus or you end up jumping through circular reasoning loops trying to find a way to contact Etsy Customer Service. Want to cancel a selling post and get your selling fee back for ANY reason? Good luck with that. Apparently, as soon as Etsy was feeling some competitive crunch, they cut back on live customer service. So, to make that seem to work better FOR THEM they simply make really really difficult to contact them. I'm not sure what that's called, but Customer Support, Customer Success or Customer Service it is not.
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1 0
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#1752454 Review #1752454 is a subjective opinion of poster.
Service
Etsy Customer Care

Beware information is not secure | Etsy review

1.0
Details
My account was hacked, email changed. This locks you out of your Etsy account. There is no way to get back in. Ive emailed Etsy help 3 times and never heard back. Had to cancel credit/debit card. Id purchased a $2.99 item a few weeks before the breach. I will never buy on Etsy again. Beware. Your information is not secure.
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0 0
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#1752280 Review #1752280 is a subjective opinion of poster.
Service
Etsy Customer Care
Pros
  • There are no pros
Cons
  • No customer service
Reason of review
Poor customer service
Loss
$110
Preferred solution
Contact me about
Tags
  • Beware Information Is Not Secure

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Do not deal with Etsy or Redheaded Monkeys

1.0
Details
see previous complaint of minutes ago. here we go again in circles.
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1 comment
jacqueline p
#1799342

This whole ordeal is like being on a merry-go-round.

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0 0
Review
#1751457 Review #1751457 is a subjective opinion of poster.
Cons
  • Cannot describe my experience until i get an answer
Reason of review
Return, Exchange or Cancellation Policy
Loss
$47
Preferred solution
Full refund
Tags
  • Can not believe this happend to me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1.0
Details

Update by user Jan 04

I have called Redheaded Monkeys several times and can speak directly to the owner or get her to call me back. This is terrible customer service and poor business practice.

Etsy should stop doing business with this business. I guess I will have to just be out my 47.00...

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1 comment
Anonymous
#1799350

Empty threats like Better Business Bureau are not entity's that enforce a civil dispute. Especially over 47 dollars.

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0 0
Review
#1751437 Review #1751437 is a subjective opinion of poster.
Pros
  • No good customer service
Cons
  • There is no customer support at all
Reason of review
Return, Exchange or Cancellation Policy
Loss
$47
Preferred solution
Full refund
Tags
  • not honest woman