Etsy Reviews

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Impossible to reach.

I discovered a bogus shop in my name. I am only an occasional buyer. I cant reset my password and log in with Google. I cant get useful help no matter what I do.

User's recommendation: Watch your account closely. Someone “bought” on the bogus site do we were both hacked.

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ID
#3183891 Review #3183891 is a subjective opinion of poster.
Pros
  • Great stuff
Preferred solution
Let the company propose a solution
New Reviewer

Cant find my order

I can now see the shipping information, and it has made it to the USA thank you so much and have a wonderful holiday!
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ID
#3183558 Review #3183558 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • Artists offering a great variety of products
  • Shopping at anytime
Cons
  • Hard to speak with live person
  • Not see shipmet
Preferred solution
Apology

Item was not shipped

I received a full refund. Thank you. I will continue to shop at Etsy. I have sent my feedback with this email.

User's recommendation: Do not buy from same seller.

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ID
#3178505 Review #3178505 is a subjective opinion of poster.
Location
Abbotsford, British Columbia
New Reviewer

Too long a wait time

I have a question concerning a gift card. Im questioning if it had been shipped. There were two gift cards sent to the same person, one email the other by mail. I havent received word if the one by mail has been shipped
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ID
#3164732 Review #3164732 is a subjective opinion of poster.
Location
Davenport, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Need order details

Absolutely unacceptable customer service Need more professionalism To keep customer base!! Need to be able to contact Esty representative
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ID
#3163823 Review #3163823 is a subjective opinion of poster.
Loss
$25
Preferred solution
Clarify information
New Reviewer

Order

Detail regarding my order Should not have to go thru this much detail to speak with Customer Service .. Please provide the phone number
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ID
#3163809 Review #3163809 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Ordered item Nov 29. Shop keeper took money Nov 29. Order details stated shipped 12/6/21 expect 12/7/21. Received the request to review this product but knew maybe that came before the delivery. A week later I started inquiring to shop owner at Etsy when he shipped and...
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ID
#3160412 Review #3160412 is a subjective opinion of poster.
Cons
  • Bad communication
Loss
$69
Preferred solution
Full refund

CASE CLOSED___RESOLVED ITEM DELIVERED!

Case resolved! No further action needed--Happy with the resolution! Your services are no longer needed!
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ID
#3157109 Review #3157109 is a subjective opinion of poster.
Location
Brookline, Massachusetts
New Reviewer

I want to close this account I don’t need it anymore

Im not interesting anymore to get this Im not working and I dont have a job sorry I tried to cancel this order a couple of months ago and I never can do it but somebody told me that I can call this number and you guys can help me so thats exactly what I did today and I really want to cancel the order I dont use it anymore I dont have no wife thank you

User's recommendation: Good quality I just I don’t wanna work and I’m not usi oh well I’ve been trying to cancel this order it for a while perform for one reason or another one my email don’t work the one and a half before I have a new email ng it that much thank you.

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ID
#3155748 Review #3155748 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
I like to be cancel and close this play I don’t need it anymore
New Reviewer

I haven't received an item that you are asking me to review.

I havent received My Best Friend Personalized Print and I have already gotten a message from Etsy to review it. I would like to know where it is and get tracking information about when I will receive it.

User's recommendation: I got everything but this item from Etsy on time.

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ID
#3154222 Review #3154222 is a subjective opinion of poster.
Loss
$30
Preferred solution
Deliver product or service ordered

Displeased with following/

Ive purchased several items from Metamorphoza. The first pants were huge & to re turn Id have to declare the cost no more than &10.00? I kept as I felt I was not telling the truth. Then as recommended I had a custom made long shirt that was soooo small. Lost $ on that.mId ordered a shirt n cap w are not here yet although Etsy tells me to review them. I tried to stop the order n not custom made as it going to have the same measurements as the other. The seller tells me I mismeasured but I followed the instructions. Im going to end up losing like &150 ish. nancy.1492@***.com I want a refund from Etsy. The work is excellent I must admit, but cannot wear. Nancy Murphy

User's recommendation: Go to seamstress for all custom made clothes.

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ID
#3152125 Review #3152125 is a subjective opinion of poster.
Location
Wichita Falls, Texas

Checking progress on order

Sorted .to be delivered before Xmas so am perfectly happy with the outcome. Thanks for your prompt support.
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ID
#3150318 Review #3150318 is a subjective opinion of poster.
Location
Hexham, England
New Reviewer

Refund

Hoping these refunds actually come in. The shops that I dealt with are trash and I highly suggest not buying
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ID
#3147411 Review #3147411 is a subjective opinion of poster.
Location
South Lake Tahoe, California

Money has been deducted off card

Money was deducted from my account on Friday 10 Dec of £76.44 which only came aware to me when I checked my account balance

User's recommendation: Do not save your card number on any website and check you bank account on a regular basis.

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ID
#3147078 Review #3147078 is a subjective opinion of poster.
Location
Carlisle, England

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Update by user Jan 09, 2022

Company fixed the issue and I have been provided with apology.

Update by user Jan 09, 2022

I ended up having to log into my daughter's Etsy account and emailing them from there with my email address and account information. They emailed me back about 2 weeks later with a link to reset my password. They did acknowledge that my account had in fact been hacked...

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Resolved
ID
#3144833 Review #3144833 is a subjective opinion of poster.
Location
El Dorado, Kansas