Contact Etsy Customer Service
Etsy Phone Numbers and Emails
Toll-Free Number:
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(844) 935-3879North America
Customer Service:
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+61 180 053 1536Australia
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+44 800 011 9700UK
Legal:
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+3 531 513 7100
Etsy Emails:
Contact Information
Etsy Website:
Etsy Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Etsy Support Team – Privacy Policy
66/67 Great Strand Street
Dublin 1 Ireland
Fax:
How Good is Etsy's Customer Service?
Summary of Etsy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Etsy?
Shipping and Delivery Question:
- “My package never came”
- “Order tracking”
- “Didn't receive item”
Request for Information Question:
- “About my account”
- “I need to ask questions”
- “How to open seller acount”
Account Question:
- “Account hacked”
- “Money not in account and how to print a shipping label.”
- “Can't login”
Payments and Charges Question:
- “Haven't received deposit for sell”
- “Being charged while not using the account”
- “Charged for an item that is still in my basket”
Refund Question:
- “Seller not issuing refund and order not shippehi ind”
- “Refund”
- “Refund issue”
Activation/ Cancellation Question:
- “To cancel my order and get a refund”
- “I want to cancel my order”
- “Cancel order”
Product/ Service Question:
- “Broken iten received”
- “About order arrival”
- “Package and item was damaged.321”
Return/ Replace Question:
- “Return merchandise”
- “Order Return”
- “Need to return and receive refund”
Cards Question:
- “Change my credit card number for billing”
- “Credit card bill”
- “Credit card”
Staff Question:
- “I'm trying to contacting serveral company owners, but the app message is disactivided, and i need your asistend.So, please actives the service of messagge”
- “Customer service helpThanks”
- “Customer service”
Website/ Application Question:
- “Don't understand site”
- “Price discrepecy on line, need clarification and colir description on site”
- “Can't use website. Get message too many requests”
Employment Question:
- “Cot making bed making job”
- “I wanted to get my 1099-K after closing my account but no one help me. I still need it”
- “I cannot get my how you get paid page setup it will not go through”
Other Question:
- “Halp”
- “My order I placed on May 22, 2023”
- “Etsy will not save my bank information to seek on Etsy”
About
Etsy is an online marketplace that connects buyers and sellers of handmade, vintage, and unique goods. The company was founded in 2005 by Robert Kalin, Chris Maguire, and Haim Schoppik. Originally, Etsy was intended to be a marketplace for crafters to sell their handmade goods, but it has since expanded to include vintage items and supplies for crafting. Etsy has become a popular platform for small businesses and independent creators to reach customers worldwide.
Etsy's niche provides a platform for sellers to offer unique, personalized, and one-of-a-kind products that cannot be found elsewhere. The platform has more than 4 million active sellers and 90 million active buyers, offering a wide range of categories of products such as jewelry, clothing, home decor, art, and craft supplies. With its commitment to providing a platform for small businesses and independent creators, Etsy has created a space for customers to discover and purchase products that reflect their individuality and style.
Etsy is ranked 109 out of 521 in Auctions and Marketplaces category
USA, Canada, Europe, UK, Other, Australia, Asia, Worldwide
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