Contact Etsy Customer Service
Etsy Phone Numbers and Emails
Toll-Free Number:
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(844) 935-3879North America (This number is currently not in service and simply goes to a voicemail)
Customer Service:
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+61 180 053 1536Australia
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+44 800 011 9700UK
Legal:
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+3 531 513 7100
Etsy Emails:
How to Contact Etsy Customer Service?
Etsy Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Etsy Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Etsy is 8449353879. 67% of consumers used this number to address their issues and concerns. Meanwhile, 26% of users reported contacting a real person successfully by dialing the phone number 611800531536.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Etsy may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Etsy Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Etsy is 8449353879. 67% of consumers used this number to address their issues and concerns. Meanwhile, 26% of users reported contacting a real person successfully by dialing the phone number 611800531536.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Etsy may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Etsy mainly because of request for information, account, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Etsy is support@etsy.com. 39% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Etsy Website:
Etsy Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Etsy Support Team - Privacy Policy
Etsy Ireland UC
66/67 Great Strand St.
Dublin 1
Ireland
Etsy Customer Service Reviews
I would like a refund on my debit card for the necklace that was too small my order number is366977****
How Good is Etsy's Customer Service?
Summary of Etsy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Etsy?
Shipping and Delivery Question:
- “I ordered 2 peace lilly have not received them yet why”
- “I received a notification that package had new delivered but no packages or do I have a tracking number”
- “My order has shipping charges. Spending $77. Says free shipping over $39 .”
Request for Information Question:
- “How to process an exchange”
- “Have question about my funds”
- “Question on Roxy Benton address labels”
Account Question:
- “Account Access”
- “Ordered something but didn’t have an account and it’s been a week and the product hasn’t arrived”
- “Can’t get in account”
Payments and Charges Question:
- “Suspension n double charge”
- “Reimbursement of $166”
- “Fraud”
Product/ Service Question:
- “My order was very bad quality i need a refund or a replacement”
- “Fabric perusal and possible purchase for approximately 3000 hours”
- “Product not on time”
Refund Question:
- “Refund”
- “Close and refund my money”
- “My order was not fulfilled and I need a refund”
Return/ Replace Question:
- “Return item”
- “Saddle return”
- “Address change”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancellation”
- “Deactivation”
Cards Question:
- “Menu cards”
- “Why are you having problems with my card and email to complete a refund they are the same email address and card used for ordering”
- “Didn’t get complete order of cards”
Website/ Application Question:
- “You have not downloaded my purchase from this morning and this isn't the first time.”
- “For a redownload”
- “Trying to finish communication with verafleur company that you discontinued but was still on your site. I would like purchase item hopefully item is ok”
Staff Question:
- “Lousy customer service by email”
- “Customer service return”
- “Customer service”
Employment Question:
- “Stuck on the 'how you'll get paid' part of signing up as a seller”
- “Check job”
- “Unpaid wages”
Other Question:
- “Trying to remove a personalization note from order”
- “Scammers”
- “Share and save”
Compare Etsy Customer Service To
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