Contact Etsy Customer Service
Contact Information
You can contact the customer service representative of Etsy calling Etsy's helpline phone numbers.
Customer Service:
- (718) 855-7955
Etsy Website:
Etsy Online Chat:
Etsy Emails:
- Billing
- Business Customer Service Notifications and Issues about manufacturing
- Customer Service Dispute resolution
- Customer Service Registration
- Customer Service
- Customer Service
- Legal Model Clauses Inquiries
- Legal Privacy Inquiries
- Legal
- Technical Support Password reset instructions
Corporate Office Address:
Help in Social Networks:
Summary of Etsy Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Etsy Customer Service?
Shipping and Delivery Question:
- “Item hasn't arrived yet.”
- “I didn't get item or refund”
- “Order not received”
Account Question:
- “It doesn't show that I ordered a silver chain from Damien silver but yet my PayPal account shows it was deducted and I haven't received an email that it was shipped yet so where is it”
- “Don't know why accounts been suspended”
- “Can't get account”
Request for Information Question:
- “Question about number of rice in container”
- “About account”
- “Question about my Etsy email addresd”
Payments and Charges Question:
- “First sale on Etsy payment”
- “Problem with coupons” , Review # 2315949
- “Was unable to complete order trying to correct billing address to to where where order to be sent” , Review # 2315205
Refund Question:
- “I need to refund an broken item I received yesterday, but Islamic wall art don't want to refund my back”
- “Refund from scorpionmartus” , Review # 2292057
- “Refund issue” , Review # 2276676
Activation/ Cancellation Question:
- “Cancel order”
- “Cancellation” , Review # 2314754
- “My orders keep getting cancelled”
Product/ Service Question:
- “My bracelet I ordered just broke . I'd like a replacement” , Review # 2316542
- “Not able to connect to account”
- “My order was received extremely damaged”
Return/ Replace Question:
- “I ordered a Tony Tony Stark jacket extra large it is so small I can't get my shoulders in it I need to return label to get my money back”
- “To return the product and receive a refund” , Review # 2312700
- “Not enough info about fireplace product detail and what it comes with”
Cards Question:
- “I ordered an item and I need to see when it will get back on my card”
- “Gift card trouble”
- “Cards”
Staff Question:
- “Customer service”
- “Rude seller cancelled order for no reason” , Review # 2150788
- “Totally unprofessional vender!”
Website/ Application Question:
- “Website and app won't let me complete purchase order” , Review # 2286821
- “I paid for an order I haven't seen on the website” , Review # 2286147
- “Offsite ads”
Employment Question:
- “My debit card was debited twice for an order and I need a refund” , Review # 2311208
- “Debit card problem” , Review # 2277467
- “Lost my debit card and got a new one” , Review # 2060216
Other Question:
- “Order change” , Review # 2317342
- “Vsfgggfc”
- “I cant find my shop on Etsy”
About
Shipping Service, Customer Care, Seller Program
Account, Marketplace, Website
Pros: I feel taken advantage of, There are no pros, Reasonable pricing of most products, Many sellers, Variety of products
Cons: Customer service, Did not fix problem, No customer service, No contact to resolve issues via phone, No response from etsy
Etsy is a web site that combines sellers of handmade items with customers. This web site contains thousands of internet stores of different sellers who offer their products. Customers can search for items they are interested in and communicate directly with the seller. All terms and conditions are set by the seller. Etsy offers the following categories of products: accessories, furniture, music, candles, art, jewelry, glass, knitting, bags and purses, geekery, books and zines, ceramic and pottery, holidays, woodworking, plants and edibles, paper goods, weddings, children, clothes, bath and beauty, housewares, toys, needlecraft, crochet, dolls and miniatures, vintage, supplies, quilts, pets, patterns, and everything else.
Etsy is ranked 89 out of 344 in Auctions and Marketplaces category
USA, Canada, Europe, UK
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