Etsy - Just to let you no what happened

4.0
Details
There was a problem with my address couldnt mail my mask so they credited my account .

User's recommendation: Nice stuff.

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ID
#1943118 Review #1943118 is a subjective opinion of poster.
Location
West Point, New York
Product
Etsy Account

Etsy - Account suspended

5.0
Details
Hi, My name is Leydis Roy last week I received a notice that 55 of listings were deactivated due to intellectual property infringement. I have not activated any Sesame Street listing since then. Today I received another notice that my account was suspended. I need to know why? if I haven't posted any sesame street items. Please I need my account back. Right now the only income I have is Etsy since I don't have any other job.

User's recommendation: This email was sent by me. It was a mistake , I was trying to contact Etsy.

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ID
#1916959 Review #1916959 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Product
Etsy Account

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Verified Reviewer

Etsy - They have my money frozen and I was suspended without notification as to why

2.5
Details
I had purchased some gift cards to buy a topper and they suspended me and have my money frozen. I cant buy anything and I have waited 5 days for a response. There should be someone to talk to.

User's recommendation: Customer service is horrendous.

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ID
#1908087 Review #1908087 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • I love the many diversity
Cons
  • Difficulty contacting customer service
  • Customer service behaving like criminals
Loss
$475
Preferred solution
Someone to talk to me and resolve my problem like a proper company would do

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Canno't singing

5.0
Details
Etsy - Canno't singing
Hi Etsy since a month ago i cannot open my Etsy account and i don't know what was the problem ! can i get help

User's recommendation: can i get hepl to sing into my account ?

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ID
#1901175 Review #1901175 is a subjective opinion of poster.
Product
Etsy Account
Preferred solution
Let the company propose a solution

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Verified Reviewer

Resolved: Etsy - Suspended me

1.9
Details
Update by user May 31

Etsy never contacted me, but I learned inadvertently that I was no longer blocked by Etsy.

Original review posted by user May 01
About 10 years ago I briefly tried selling on etsy. I had one "sale" which never went through because the buyer did not pay me and no merchandise was sent by me. I took down my short list of offerings. Many months later I started getting bills from etsy, but I've never been able to reach anyone to tell them I had not sold anything. A couple of weeks ago, etsy blocked me from doing business with an artist mid-conversation. They have suspended me, and although I don't know for certain, it's likely that they still want payment for a sale that never happened. They are impossible to reach,

User's recommendation: You are on your own entirely. Do not expect any help whatsoever from etsy.

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Resolved
ID
#1900497 Review #1900497 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Artists offering a great variety of products
Cons
  • No customer service
Preferred solution
I want Etsy to stop billing me for a sale that never took place and I want my ability to support artists restored.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - POOR SERVICE

1.0
Details
My account was suspended for some unknown reason and ETSY Support does not respond to email or provide ANY communication as to how to correct this problem. I have sent NUMBEROUS email and now am trying to send a letter to ETSY, Inc for help. I really doubt I will receive help.

User's recommendation: Shop somewhere else like ebay or amazon.

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ID
#1865039 Review #1865039 is a subjective opinion of poster.
Location
La Habra, California
Product
Etsy Account
Preferred solution
Answer emails and resolve suspension questions and corrections!!!

Etsy - Need Confirmation Email

1.5
Details
Im having several issues with Etsy today. The first issue I experienced was that after I created my account, it was suspended for no apparent reason. I did not receive an email explaining why. My second issue Im experiencing is that after I signed out and made a purchase as a guest, I have not yet received a confirmation email. Why is this site so difficult to use?
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ID
#1859193 Review #1859193 is a subjective opinion of poster.
Location
Brooklyn, New York
Product
Etsy Account

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Verified Reviewer

Resolved: Etsy - The reason for not logging in to my account

5.0
Details
Hello support team ETSY, I want to know the reason why my account was rejected after I created it. Thanks
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Resolved
ID
#1849051 Review #1849051 is a subjective opinion of poster.
Product
Etsy Account
Preferred solution
Full refund

Etsy - Account deactivated

My account is deactivated please help me for reopen it
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ID
#1782643 Review #1782643 is a subjective opinion of poster.
Location
Venissieux, Auvergne Rhône-Alpes
Product
Etsy Account

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Verified Reviewer

No way to contact Etsy!

2.2
Details
For some reason, my account was suspended. I never received an email why. I have sent them at least a dozen emails requesting information as to why, and to hopefully find out what I need to do. My information is all correct; tax info, shipping info, phone number, payment information, etc., etc. I've felt so hopeless because of them ignoring my requests. They really need a phone number to talk directly to someone. Maybe they don't answer the phone now because they get too many complaints? Tell you what, don't believe a thing they say when they promise someone will get back to you within 24 hours. It's been over two weeks and nobody has gotten back to me.
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ID
#1775319 Review #1775319 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Customer base
Cons
  • Closed shop for no reason
  • No customer service
  • Says your case has been resolved when it has not been
Reason of review
Poor customer service
Loss
$750
Preferred solution
Tell me how to get my account unsuspended!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Etsy - My account suspended ?

Etsy - My account suspended ?
Update by user Jan 21

they contacted me that the problem is solved.

Original review posted by user Jan 20
Hi, I saw a training on your Etsy platform and I followed the information that you give in support part, and i just listed and configured my account to put my logo and icon and for a moment I see the message account suspended ! please re-activate my account, thank you Best regards
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Resolved
ID
#1767534 Review #1767534 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Theory of selling the products by individuals
Cons
  • No phone number to contact them
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy - Account deactivated

1.1
Details
Account was deactivated with out warning after only having my account open 12 hours or less and there are millions of ppl salling replicas designer items but the signal certain accounts out and close your account down
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ID
#1748519 Review #1748519 is a subjective opinion of poster.
Location
Jackson, Mississippi
Product
Etsy Account

Etsy - Account deactivated

1.0
Details
Account was deactivated with no prior notice no emails i was not given a chance to correct whatever problem that was wrong...this is a horrible platform to start a business on
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ID
#1748516 Review #1748516 is a subjective opinion of poster.
Location
Jackson, Mississippi
Product
Etsy Account
Pros
  • One of a kind products
Cons
  • Your customer service
  • Bullying
Reason of review
Poor customer service
Preferred solution
Reactivate my account and follow chain of command

Etsy seems to kill off ethnic sellers

1.0
Details
For no reason, Etsy killed off my store front BEFORE I sold any items. It seems they're the 'free speech police' even when the expression of one's meaningful artform uses language that normally signifies the opposite, typically for humorous or emphatic effect. In other words, Art with irony. And art with African American models displaying the art. It seems as a seller you're okay with Etsy as long as your selling images of cows, chickens, goats and panoramic scenery of fruitful plains.
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ID
#1715549 Review #1715549 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Failure to honor their policies
  • Poor seller tools and no phone number to the dispute team
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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ID
#1705244 Review #1705244 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution