Product: Etsy Account Clear all filters (57 of 57 reviews match)
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3.0
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Twice I have tried to order something from Etsy (different vendors) and BOTH times I have gotten an account suspended notice. When I inquired as to why, this is the reply I received "Your account privileges have been temporarily suspended due to a stop payment notice...
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Review
#998357 Review #998357 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Order processing issue
1.0
Details
I opened my Etsy account a couple days ago but haven't opened up a shop. Last night I began adding items to my listing but my Internet connection was super slow due to bad weather and managed to get only 1 item listed. I left it at that and because Etsy only lets you...
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2 comments
Anonymous
#1253479

Yes, I agree!! How dare Etsy follow the law, that's just bad customer service!

We should have the right to sell fake Gucci!!

If they disagree, they must be racist!

I demand compensation! How dare they try and make rules

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Review
#970149 Review #970149 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • How they bully new users without further explanation
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy Account Review

Etsy - Simple Review #1481295051
I'm locked out of my account & do NOT know WHY???? I wanted to make a purchase, keeps saying, locked. mrizzo520@gmail.com Mark Rizzo 716-481-1848 cell #
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Review
#969967 Review #969967 is a subjective opinion of poster.
Product
Etsy Account

Etsy - Unresponsive to Fraud Claim

I discovered a fraudulent charge from an ETSY account. The hacker was smart enough to change my user name and password so I am unable to access any way to contact ETSY other than e-mail. I sent an urgent message Saturday and as of 1200 Monday have heard nothing from anyone representing the company. This is terrible customer service and I am extremely disappointed in their lack of professionalism. I am currently left helpless with an empty bank account and a pile of NSF fees from my bank for the multiple attempts that were made at removing every bit of money that I have to my name. My two kids really appreciate your lack of response and their lack of lunch money.
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Review
#962817 Review #962817 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund
1.0
Details

Update by user Oct 23, 2016

Etsy have responded to me finally, but they are still trying to tell me that (a) my product flouts their rules, yet they still allow 357 other products that are the same or similar to exist on their website (b) tell me I can't put our conversations online, when that is...

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Review
#940671 Review #940671 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • I feel taken advantage of
Cons
  • Deceptive store
  • Bullies and cons
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
Tags
  • Etsy Unfair
  • Stay Away From Selling On Etsy
  • Etsy Is Dodgy
I contacted my bank to get that part fixed, but Etsy has NOT responded to my two emails, my mother's email, or my new Etsy account's message. There is NO phone number for Etsy. If a response is provided, I will gladly provide a retraction, but I am not holding my...
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Review
#939727 Review #939727 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Damaged or defective
3.8
Details
Accounts SUDDENLY DEACTIVATED by ETSY WITHOUT PRIOR NOTICE!!!
Accounts SUDDENLY DEACTIVATED by ETSY WITHOUT PRIOR NOTICE!!!
Thank you for your interest in selling on Etsy. Based on inconsistencies we reviewed in your account information, we have reason to believe that your business presents a significant risk to the marketplace and we can no longer accommodate your account(s) on Etsy. We...
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7 comments
Anonymous
#1757008

They deactivated my account right after I made my first sale. I did not receive any email from Etsy about it.

Instead Etsy acts like my account was still there and continue to send notification emails from teams.

It is a good thing that did it just after one sale and not several but come on Etsy at least tell me the reason why you did it and not make me email you about it. By the way, I did not email them because honestly after how they act, I don't think it's worth it.

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Review
#916681 Review #916681 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Tags
  • Refusing Responsibility
How do I pay my account that has been suspended? CherishedgirlBows.etsy.com.
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1 comment
Anonymous
#1224985

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If your account has been suspended due to an outstanding balance or non payment of your seller fees, head to "Your Finances" tab. Select "Your Etsy Bill".

You should have a warning at the top letting you know that you have an outstanding balance and a link to pay it (It's happened to me before when my business account got shut down after a fraud alert). If for some reason that doesn't work, select "make a manual payment" to the right of your balance due. If it's another reason, you can contact Etsy through the help desk.

I'd also check your email to see if you received a suspension notification, it should give you steps to correct it.

Good luck!

Review
#916423 Review #916423 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Problems with payment
1.0
Details
I received an email from Etsy notifying me that my account's email address was changed. I did not make this change, so I clicked on the link to "contact support." Then it asked me to log in to my account. Whoever hacked into my account and changed the email address...
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5 comments
Anonymous
#1476470

Yes, I too got hacked on Etsy and eBay. I tried all types of security measures, but was constantly hacked on Etsy.

I finally closed my account and now am suspended from Etsy because I violated some rule of theirs and they won't even tell me which one.

I had changed my emails often trying to lose this hacker. I now sell on Amazon and have great seller support there.

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Review
#915516 Review #915516 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Variety of products offered
  • Dealing directly with craftsmen
Cons
  • No phone number to contact them
  • Support
Reason of review
Poor customer service
I received this email: Hello, This is Nicole from Etsy's Marketplace Integrity team. Thank you for your interest in selling on Etsy. Based on inconsistencies we reviewed in your account information, we have reason to believe that your business presents a significant...
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2 comments
Anonymous
#1228820

Hey

did you get any solution as I received the same email and I have no idea what I did wrong.

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Review
#912496 Review #912496 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service