Etsy - Not enough Humans at the Helm

2.3
Details
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an automated response that was, to say the least, underwhelming. When this lack of notification continued, I checked Etsy once again & found out I was not alone. In addition, I noticed this was a problem reported over a year ago from sellers with different email accounts.I.E; Made no difference if one was using GMAIL or Yahoo or AOL,etc. No sign of notifications of sales. Spam folders didn't show anything either.So; We're on our own. I am not dependant on sales & find myself very busy working on my property at this time of year, so I didn't check Etsy every day.Upon doing so, I saw a sale had taken place SIX Days ago & the item was to ship today. Checked my email & my Spam folder; NOTHING. i credit Etsy for actually posting my funds to my Bank Account, however; It is neither user-friendly nor good business to be kept kept in the dark without proper notifications at the time of transaction. It's worth mentioning that I also USED TO RECEIVE A NOTIFICATION OF THAT POSTING. It's totally uncool to not be given the opportunity to respond & ship ASAP to my Buyers. Hope Etsy takes this as seriously as we Etsy Clients!
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ID
#1705054 Review #1705054 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy - Account deactivated

Etsy - Account deactivated
My etsy account has been suspended. I don't know why, I just sell my designs on the platform to increase sales.i link my printful account with etsy but my account is suspended.
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ID
#1693378 Review #1693378 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • No response from etsy
Reason of review
Poor customer service
Loss
$14
Preferred solution
Opening my account There is no time to waste

Etsy - My acc has been deactivated

4.0
Details
Etsy - My acc has been deactivated
My Acc on etsy.com has been deactivated and i can not log in! i don't recieve an email from Etsy. And now, what can i do reopen it?
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ID
#1652907 Review #1652907 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Access/ activation issues

Etsy - Not good

No response ever can’t get the correct info
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ID
#1637580 Review #1637580 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Problem with delivery
Loss
$19
Preferred solution
Deliver product or service ordered

Etsy - My order

i ordered a cup a couple weeks ago for my daughter in law and never heard a word about it...it took my money, but have had no email stating whether it will or did ship.. i want som acknowlegement
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1 comment
Anonymous
#1703980

Then why are you on a site that is not etsy and has nothing to do with etsy stating this? Why don't you send a message to the seller you purchased it from on the actual Etsy site.

ID
#1546371 Review #1546371 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Screwed
Cons
  • Not receiving a response in a timely manner
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Etsy - Our security team has temporarily limited your access to this account for your protection.

I went to login and could not. An error message stated,”Our security team has temporarily limited your access to this account for your protection.” I rarely purchase items on Etsy, but I do enjoy looking at the crafts and vintage items, normally ‘liking’ items and favorite stores. I have made purchases in the past but I’m mostly window shopping. I had a lot of trouble trying to locate how to contact support. When support replied, they asked me odd questions, full name, address, where I physically am when I shop, what type of phone I use if shopping on mobile device and what month and day I first signed on to my account. It sounded like a phishing email so I replied to support to simply cancel my account.
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ID
#1533123 Review #1533123 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service

Etsy - Account deactivation

Hallo, my account has been deactivated and I don`t know the reason, please explain to me. My e-mail is: evgeniya.stoyanova@***.com I appreciate your help. Thanks! Best regards Evgeniya Stoyanova
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ID
#1492568 Review #1492568 is a subjective opinion of poster.
Location
Nuremberg, Bavaria
Product
Etsy Account
Pros
  • Making some extra money
Reason of review
Damaged or defective

Etsy - Deactivated

Hello, I have problem with my seller account and when I try to enter it, it is warring ''you account is deactivated'' I havent got any e-mail from Etsy. What is wrong with my account? Did I do wrong something? If my any product is not fit to sell on Etsy, I can stop selling or delete it from my shop. I have to sell and to be seller for earn money to live. My education is depend on having this shop. Please help me.. What is soluation to reopen of my account? helpfames@***.com Thank you
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ID
#1463717 Review #1463717 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Damaged or defective

Etsy - Personal

I need some one to call me about my account 601-507-**** some has been using it thank you
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ID
#1424225 Review #1424225 is a subjective opinion of poster.
Location
Dothan, Alabama
Product
Etsy Account
Reason of review
Poor customer service

Etsy - Cannot sign in

3.4
Details
Its been happening for a week or so. when i try to sign in it tells me I cannot because you are limiting my account for security purposes. Then it says, if you need help, sign in and we can help you. Well, how can I do that if I cant sign in????? I placed an order but i cant sign in to see the status. I am not pissed off I am just frustrated I ordered vintage 1950s kitchen fabric. I just want to know if it went thru and is on the way to me. MY email is wolfdog 3098@***.net I am normally very happy with all of the items I receive from Etsy. this is the first incident I have encountered with your business.
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1 comment
catherine
#1553759

i cannot sign in to check the staus of my order

ID
#1347361 Review #1347361 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • That i cannot sign in to find the status of my order
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

Etsy - Account deactivated for no reason

Etsy - Account deactivated for no reason
It just happened this week!
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1 comment
Anonymous
#1675542

This same thing happened to me! How do you fix it?

I just emailed the Etsy staff.

When I try and search my account, it says that it isn't one. the annoying thing about this is that I don't know if all my work has not been saved.

ID
#1334416 Review #1334416 is a subjective opinion of poster.
Product
Etsy Account

Etsy - Latest redesign removed Block feature

I don’t like random people following me. Especially if I’ve never purchased from them. I started getting spammy offers recently and noticed an uptick in strangers following me. I emailed Etsy to ask why I couldn’t find the block feature anymore and this is their response: “What you're seeing is the redesigned profile page—included in this launch was the removal of blocking members.” I closed my account because of this.
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ID
#1279553 Review #1279553 is a subjective opinion of poster.
Product
Etsy Account

Etsy is a scam site

1.0
Details
Etsy is a scam site even to sellers who pay to get there items listed in categories for sale and instead of starting them on page 1 they start them 15 and 20 pages back and that page one listing you paid them for went to a big overseas company that manufactures thousands of fake vintage knockoffs and sells them on ETSY as the real thing and when I complained about this to ETSY the very next day my account was suspended supposedly for a bill I didn't pay that was not even due yet and I was locked out of everything even the comments section and when you call them you get put on hold and you wait and you wait and you wait and then someone just hangs up on you. If you are a consumer and someone recommends that you buy from Etsy you run the other way. Don't get scammed by them the way I and other countless sellers have been. The fakes that so many on here have been stuck with were not sold by the small sellers that ETSY throws under the bus to cater to the big overseas sellers. It's these overseas sellers that make these fake knock offs by the thousands and ETSY allows them to sell them and represent them as the real things and they are not.80% are fake!
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ID
#1250424 Review #1250424 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Anything about the scam company
Reason of review
The company is a scam

Etsy - No seller support and unfair policy

1.0
Details
Etsy closed my seller account because they believed that my handmade items were not handmade. They even accuse me of sourcing the products from somewhere else. After I given them all the proof that it’s handmade they stopped communicating with me and sent an email stating that they made their decision and that it’s final regardless what I say or prove and that they will not respond to any of my future emails. They also said if I attempt to open another Etsy account they will make sure I am banned from the site permanently. To this Merle *** I hope god gives you all the disease you deserve, you’re a bully..
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ID
#1220229 Review #1220229 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
It takes an inordinate amount of time developing into deep and abiding frustration WITH A PROCESS DESIGNED TO OBFUSCATE ANY ATTEMPT AT GETTING IN TOUCH WITH A HUMAN BEING AT ETSY. the number provided does NOT accept incoming calls. the "request a phone call" tool does...
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1 comment
Anonymous
#1447728

Quote - "We know what that means, eh?" ... No, why don't you explain it to us ?You're giving them a star ; for what , your troubles ?Somehow, millions of people have signed up - how did they do it ?

ID
#1212720 Review #1212720 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Damaged or defective