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Verified Reviewer

Bait and switch tactics of a seller, Nathaniel and Etsy's lack of any recourse

1.0
Details
I recently bought an RBG pin from Nathaniel. It was a Bait and Switch scam. The photo CLEARLY pictured both the portrait and the 'I dissent' portions of the pin. Nathaniel only sent me the portrait part and then basically told me Sorry/not sorry...I fooled you neener neener. I have been trying to contact him again for a week and he is ignoring me. I tried to open a complaint on the Etsy "Help" and "Help Center" pages, but you keep sending me around in circles. As of now, I have to warn everyone that Etsy vendors are totally without ethics and Etsy doesn't give a flying fandango if they rob you blind. DON'T BUY FROM ETSY!!! THEY ARE A SCAM!

User's recommendation: I recently bought an RBG pin from Nathaniel. It was a Bait and Switch scam. The photo CLEARLY pictured both the portrait and the 'I dissent' portions of the pin. Nathaniel only sent me the portrait part and then basically told me Sorry/not sorry...I fooled you neener neener. I have been trying to contact him again for a week and he is ignoring me. I tried to open a complaint on the Etsy "Help" and "Help Center" pages, but you keep sending me around in circles. As of now, I have to warn everyone that Etsy vendors are totally without ethics and Etsy doesn't give a flying fandango if they rob you blind. DON'T BUY FROM ETSY!!! THEY ARE A SCAM!

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ID
#2314807 Review #2314807 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Dishonesty
Loss
$15
Preferred solution
Deliver product or service ordered

Etsy - Closes account

1.2
Details
Dear on duty Iwas very excited to work on Etsy , but after I worked on collecting my products ready to present them on your platform as a seller, my account was closed immediately after opening, without knowing the reason. I sent back complaints, without results

User's recommendation: Bether.

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ID
#2299285 Review #2299285 is a subjective opinion of poster.
Location
Marrakesh, Marrakech-Safi
Product
Etsy Account

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Verified Reviewer

I can’t access in my account on Etsy @Benzsimpson@***.con

5.0
Details
How to fix this problem help me admin I have only one job and too long time my account is suspended not selling anything tell me how to easy way to fix this problem.

User's recommendation: Yeahhh of course.

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ID
#2288944 Review #2288944 is a subjective opinion of poster.
Product
Etsy Account

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Verified Reviewer
Dear Sir / Madam, I am writing to you to raise an issue about: reactivating my account The issue that I have experienced was: I have some problems with reopening into my Etsy account. It says that there was a problem reopening my account and in order to get help from...
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ID
#2281387 Review #2281387 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • Lack of customer service via chat

Etsy - Account suspended

5.0
Details
I dont know what happened with my account
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ID
#2271000 Review #2271000 is a subjective opinion of poster.
Location
Wrexham, Wales
Product
Etsy Account

Etsy - Billing

4.0
Details
I have 2 cards on file and 1 of the cards is old and it is set as the default card. I am unable to delete it or switch cards, I have added a new card that I am able to use. My account has been suspended and I'm not sure if I can delete the old card because it asked to confirm the credit card by putting in the card numbers but I no longer have access to that credit card is there anything I can do so I can keep my account ?
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ID
#2270441 Review #2270441 is a subjective opinion of poster.
Location
Fontana, California
Product
Etsy Account
Preferred solution
Billing issues

Etsy - Suspended account

4.8
Details
My account got suspended for no apparent reason I sent an email for days ago havent gotten no reply cannot get a hold of anyone I need my account back running
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ID
#2219719 Review #2219719 is a subjective opinion of poster.
Product
Etsy Account
Preferred solution
Unblock my account

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Verified Reviewer

Etsy - Account suspenede

i place an order on the first and now they has suspened my account and i would like to know why
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ID
#2208096 Review #2208096 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Upper dental
Cons
  • Nobody gets in touch with you
Preferred solution
Let the company propose a solution

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Verified Reviewer

Etsy - My account is suspended for no reason

1.0
Details
Etsy - My account is suspended for no reason
My account is suspended for no reason and I do not have the option of online support either for chat or email, so I contacted him by email but without any feedback.
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ID
#2177074 Review #2177074 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • No way to contact them
  • Not receiving a response in a timely manner
  • Bad costumer service
Preferred solution
Restor my seller account

Etsy Reviews

  1. 565 reviews
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  5. 62 reviews
Etsy reviews

Etsy takes all my money so I cannot process my clients orders

1.0
Details
Etsy takes all my money so I cannot process my please email me purposeplantinghouse@***.com

User's recommendation: Fraud.

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ID
#2176100 Review #2176100 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Etsy is crooks
Cons
  • Double standard
Loss
$2300
Preferred solution
Let the company propose a solution

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Verified Reviewer

Etsy - No response of suspension

1.5
Details
Said they dont offer support and to go on website or email them instead, which I have been doing with zero responses back! I still have not heard back and its been 5 days! Now I have no way of earning the money that is to be owed for the products I worked so hard to sell!

User's recommendation: Run far away from Etsy!

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ID
#2162781 Review #2162781 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Good selection of items to choose from
Cons
  • I use to love them
  • Seller never responded and etsy has no way to reach them
  • No way to contact them
Loss
$300
Preferred solution
Unsuspend my account and pay me my balance owed!
Etsy - Personal Reason
Etsy - Personal Reason
Forgive me for the late answer! See, sir, if the message is not sent, how will we tell the buyer about our item if there is a delay in reaching the same person? If the buyer always opens the case, now I tell you that the message will not go, then I want to tell you how...
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ID
#2129443 Review #2129443 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Etsy problem
Cons
  • Etsy problem
Preferred solution
https://www.etsy.com/in-en/your/shops/me/dashboard?ref=hdr-mcpa

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Verified Reviewer

No response from Etsy customer service in last 3 days

Update by user Aug 18

I am really frustrated and annoyed as i am getting no where with my issue of listing. I literally don't know what should i do next to get in touch with Etsy customer service as there is no reply in last 5 days so far. Please Please someone help me so i can resolve my listing issue as i am loosing business .Thanks

Original review posted by user Aug 17
I am a seller on Etsy but customers cant see my listings last 4-5 days and when i realized there is no sell recently so i tried to email customer service but until now i haven't heard anything back yet. I am loosing business and i do not know what to do next as there is n o other way to contact them. I dont know what is there SLA for clients and how long i have to wait until it would be fixed.

User's recommendation: Please make sure you have some support before you start your business on this very poor site.

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ID
#2120759 Review #2120759 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Good customers
Cons
  • Worst customer service
Loss
$200
Preferred solution
Let the company propose a solution

Etsy - Account deactivated

My account was deactivated strangely with no warnings. Also I had a balance in my account prior to this occuring. How can i get my account reopened and will i still be paid?
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ID
#2117391 Review #2117391 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Product
Etsy Account

Etsy - Suspended account

5.0
Details
This Etsy service is a joke for sellers and customers.my account was suspended after sending prove that seller have received there item. I provided prove on all cases and due to covid there been delays with postage. Im in the UK and I'm not paying premium rate or intentional rate number just be redirected. Emails still not been replied to. Worst selling site ever
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ID
#2114633 Review #2114633 is a subjective opinion of poster.
Location
Peterborough, England
Product
Etsy Account