Product: Etsy Customer Care Clear all filters (0 of 58 reviews match)
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Etsy - Live operator

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Etsy Customer Care
#1419452
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Etsy - Placed order for a personalized throw pillow on 11/27/18.

Received e-mail from Etsy on 11/29/18 requesting family name for personalization purpose. I tried responding to this message without any success. I also have NOT yet received proof to be examined before this order is completed. Order #1389279975. Transaction #1533164436. My customer name is Robin Medintz @ robinsmedintz@gmail.com
1.0
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Customer service
Product
Etsy Customer Care
#1411380
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Etsy kept money after sending emails that deposits were sent

Etsy sent emails that the proceeds of 2 sales were deposited in my bank account. Deposits never made no help from customer service out the merchandise and the profits
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
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Website
Product
Etsy Customer Care
I didn't like
  • Company not backing up sellers
  • Not receiving a response in a timely manner
  • No reply to me
#1409378
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If you are thinking about opening a shop on etsy, think again! I closed my Etsy shop over a year ago and they are still charging me. They take close to $20 out every month. This has been going on for almost 2 years. There is no contact number, which the company still...
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Etsy Customer Care
#1405786
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I want my belt so what is the damn problem
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Anonymous
Jamie Donahue

The problem is that the seller is dishonest, took your money and is laughing all the way to the bank. Seller is also laughing at us for being so gullible. They shouldn’t take ...

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Etsy Customer Care
#1315117
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I've sent emails to Tom, at tyedye, wanting to know the status of my order which was supposed to be delivered June 29, 2018. Tom has not responded. Poor communication really *** me off because there is no reason for it. I ask that you try to get an answer for me or...
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4.3
Product
Etsy Customer Care
I liked
  • Variety of products
I didn't like
  • Product not received and no response from vendor tiedye
#1308270
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Please! Please! Please reconsider using ETSY. Because of the poor customer service ETSY offers, sellers with poor customer service are automatically attracted to this site..so it is like double jeopardy in horrible customer service. Shop with reputable sites with...
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1.0
Product
Etsy Customer Care
I liked
  • Will never use this site again
I didn't like
  • Will never use this site again
#1304649
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Etsy looking at there bottom line only and not resolving customer issues correctly. They put on a big dog and pony show trying to be PC with out having the basic facts to be correct about what they are trying to be correct about.. Customers are unable to contact them...
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Product
Etsy Customer Care
#1304068
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I am retail seller on Etsy and unable to remove 'seller note' from 2015 on my SOLD order page. This note no longer applies.Totally unable to contact a real person. All 'contact' info refers back to their website and messages left are ignored.Since customer satisfaction...
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1.0
Product
Etsy Customer Care
#1301883
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once from UPS and once from the Etsy refund. I have no way to get my money. Even the buyer has asked them to hold off and they refuse, have suspended my shop and are taking the funds from my account. Also, funds from my previous sales are being held for 6 months. I am...
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Product
Etsy Customer Care
#1261264
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