Product: Etsy Customer Care Clear all filters (0 of 47 reviews match)
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Etsy - It's no way to contact you it's just not right

you can not contact any one its just bad
Product
Etsy Customer Care
#1238640
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I've been trying for OVER 1 month now , to get " ETSY " to help me get my " FULL REFUND " back , from a seller! ETSY'S NOT GETTING IN TOUCH W/ ME...AT ALL! A seller is NOT giving me my refund , she's been harrassing me w/ messages , she's refusing to give me , my $...
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1.6
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Etsy Customer Care
#1221540
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Etsy - Package

Whether I receive my package or return it the experience with Etsy customer service has been horrible. Will not purchase from them again. Package shipped from IntelligentCosmetics UK to Etsy U.S. Communication from ItelligentCosmetics was fine But with Etsy I have no idea when the package will arrive & No Tracking No. to track it myself. No Communication whatsoever just plain- bad. {{REDACTED}}
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Etsy Customer Care
#1180424
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Etsy closed case without resolution

Seller sent faulty product and refused to allow me to send it back, refused to assist me with my problem in any way. Etsy closed case without resolution. Etsy does not stand behind its customers, and the vendors know it. Will not shop etsy again, cannot trust all vendors to be honest. Total rip off! Dont shop with millbrook company on etsy.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Etsy Customer Care
#1133452
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“ENFORCE YOUR Published Policies” Shame on you Etsy for NOT enforcing YOUR published policies. This is published on your website” We take intellectual property concerns very seriously, but many of these problems can be resolved directly by the parties involved. We...
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1.0
Product
Etsy Customer Care
I liked
  • Etsy when it cared about customers - pre ipo
  • Products until now
I didn't like
  • Failure to honor their policies
#1102088
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Also had a bad experience with Etsy
I complained to Etsy about a seller who I believed misrepresented the product he was selling on their platform. Etsy never investigated instead, only stated that the complaint would be put on seller's file. I lost the amount it cost to courier the items back to seller....
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Anonymous
Poet777

I ordered a vintage mirror. Looked like all was set, then shipping cost was "too much" so seller was refunding my $$. I contacted the seller and said I was willing to pay the ...

1.0
Product
Etsy Customer Care
I didn't like
  • I was left at the mercy of the seller
#1095618
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Horrible- Horrible - Horrible You can not get a human on the phone and they are rude via email and show they don not care for customers at all !It was one of the worst experiences I ever had dealing with a company. The person I had dealings with would be fired he he...
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Product
Etsy Customer Care
#1073717
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I have contacted the New York BBB on etsy and they refused to give me her full name. They don't even about intellius. or any of the search engines. I can't down load a picture but you can go there and see what her last order was and it was on or before February....
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1.7
Product
Etsy Customer Care
I liked
  • Some good sellers
  • Most of the sellers are reliable
I didn't like
  • Not receiving my money
  • Poor customer service
#1072466
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Etsy - On hold for over an hour!

Needed to get a hold of Etsy customer service. And was on hold for over an hour. Nothing resolved. Upset.
Product
Etsy Customer Care
#1052059
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Etsy - Need a call back

On hold to long l had other things to do.
1.0
Details
Customer service
Product
Etsy Customer Care
#1044383
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