Product: Etsy Customer Care Clear all filters (77 of 77 reviews match)
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Etsy - Cannot find any information on my order #1222478458

Just happened I have not found a phone number to address the problem Sad
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Review
#1546943 Review #1546943 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Problem with delivery

Etsy - Want my money back

1.0
Details
Give me my money it’s been since March 1 2019 romeandkat@cfaith.com
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Review
#1509395 Review #1509395 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Etsy - Received partial order

Etsy - Received partial order
Etsy - Received partial order
I ordered (2) 26”x26” Euro pillow shams in natural linen and only received one sham. I have been trying to communicate with Kingdom of Comfort and she does not seem to understand. Please help me get my other sham ASAP. Thank you, Paula Doherty
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Review
#1463923 Review #1463923 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Poor customer service
1.0
Details
Please be careful with Etsy. An order of mine was placed on a public search for all to see (also ruining a surprise for the recipient, who saw it in a Google search with my name and order published). Etsy apologized and insisted they took privacy very seriously and...
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Review
#1462080 Review #1462080 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Poor customer service

Etsy - Total lack of customer service

1.0
Details
Tried to contact and there was no human being to speak to, recieved no response to emails and the worst part is the way you CAN NOT report your issue, mine did not appear on the robotic multiple choice of their help page . I am disgusted by a company this big with no recourse for problems. I feel robbed and strongly advise finding any other vendor to purchase from especially as this is the ONLY online company I have had this issue with.
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Review
#1426997 Review #1426997 is a subjective opinion of poster.
Service
Etsy Customer Care

Etsy - Live operator

Help Help Help Help Help
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Review
#1419452 Review #1419452 is a subjective opinion of poster.
Service
Etsy Customer Care
It is almost impossible to get support from Etsy as a buyer or seller. They give you choices but my questions or problems are never in the categories. No phone support and you really have to dig for email or other support. I don't want to ask the community because my...
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1 comment
CalculatingSpider
#1632206

You're exactly right about options for problem solving. Mine are never on "their" list either & we all know if it's not on "their" list then it don't matter to them & your iss...

Review
#1416688 Review #1416688 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Poor customer service

Etsy - Placed order for a personalized throw pillow on 11/27/18.

1.0
Details
Received e-mail from Etsy on 11/29/18 requesting family name for personalization purpose. I tried responding to this message without any success. I also have NOT yet received proof to be examined before this order is completed. Order #1389279975. Transaction #1533164436. My customer name is Robin Medintz @ robinsmedintz@gmail.com
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Review
#1411380 Review #1411380 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Poor customer service
Loss
$42
Preferred solution
Let the company propose a solution

Etsy kept money after sending emails that deposits were sent

1.0
Details
Etsy sent emails that the proceeds of 2 sales were deposited in my bank account. Deposits never made no help from customer service out the merchandise and the profits
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Review
#1409378 Review #1409378 is a subjective opinion of poster.
Service
Etsy Customer Care
Cons
  • Not receiving a response in a timely manner
  • Company not backing up sellers
  • No reply to me
Reason of review
Problems with payment

Contact Etsy Customer Service

Mailing Address:
Etsy, Inc.
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
All Etsy Contacts
If you are thinking about opening a shop on etsy, think again! I closed my Etsy shop over a year ago and they are still charging me. They take close to $20 out every month. This has been going on for almost 2 years. There is no contact number, which the company still...
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Review
#1405786 Review #1405786 is a subjective opinion of poster.
Service
Etsy Customer Care
Reason of review
Problems with payment
Loss
$280
Preferred solution
Full refund