Newport, Rhode Island
Not resolved

I ordered a locket from Etsy's website (seller : Primitive Pin Cushion).Paid $30.00 and received a piece of junk that does not open without a force and once opened, is all rusty inside.

The seller was rude when contacted and Etsy's customer service did absolutely nothing to help me. I feel as Etsy is either a "crooked" company that makes some extra money off of collecting money up front and allowing to sell garbage, or they just couldn't care less about their customers.

Please be aware of this company's tactics.They will take your money and you will get nothing in return!!!!!

Review about: Locket Necklace.

I didn't like: Did not fix problem.

Review #806696 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Poor customer service / $33
Preferred solution Full refund

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