I ordered a locket from Etsy's website (seller : Primitive Pin Cushion). Paid $30.00 and received a piece of junk that does not open without a force and once opened, is all rusty inside.
The seller was rude when contacted and Etsy's customer service did absolutely nothing to help me. I feel as Etsy is either a "crooked" company that makes some extra money off of collecting money up front and allowing to sell garbage, or they just couldn't care less about their customers.
Please be aware of this company's tactics. They will take your money and you will get nothing in return!!!!!
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $33. The author is overall dissatisfied with Etsy and uploaded picture s. The most disappointing about locket necklace from Etsy was did not fix problem Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Etsy.
Check out the best and the worst companies in Auctions and Marketplaces category for more informed decision or compare Etsy to other companies on our site.