Etsy - Closed my store after my first sale and kept over $110.00 in marketing fees.

Just closed my store Etsy is a marketplace with specific policies about what can be sold, and we take these policies very seriously. All items for sale must fit into one of our three item types—Handmade, Vintage, and Craft Supplies. You can read more about Etsy's marketplace criteria here: All my items, $20000.00 worth were vintage or antique. Hours of photography and posting for nothing......creeps! You can still buy fake and modified Rolexes on there though. In addition, all monies will be held for 180 days before paying me. Sounds like a ponzie scheme hoping to attract enough new seller, charge for advertising and boot them out. Great business model if you have the stomach for it.
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ID
#1147846 Review #1147846 is a subjective opinion of poster.
Product
Etsy Marketplace
Reason of review
Uneducated staff or algorythm
Preferred solution
Let the company propose a solution

Etsy - Rude shop representative

1.0
Details
Etsy - Rude shop representative
Etsy - Rude shop representative
Etsy - Rude shop representative
Etsy - Rude shop representative
Etsy - Rude shop representative
Literally the only reason people order stuff from Etsy instead of amazon is because they want handmade things and to support artists. And the most special part of it all is that you have a genuine person on the other end talking to you the whole time. I haven’t even bought anything from this guy yet, and he was totally rude.
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ID
#1138618 Review #1138618 is a subjective opinion of poster.
Product
Etsy Marketplace
Reason of review
Poor customer service
1.0
Details
I have been a happy Seller on Etsy for 5 years. I have over 170 5-star ( and a 1 and a few 4 stars to be honest) reviews, and have sold almost 600 hand-made spinning wheels through their service In the last two days that has changed. According to their "Trust and...
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1 comment
Anonymous
#1399335

Yo ordené un producto lo cobraron inmediata mente y no he recibido nada absolutamente pésimos servicio no podemos reclamar porque hay como

ID
#1138421 Review #1138421 is a subjective opinion of poster.
Product
Etsy Marketplace
Cons
  • Poor seller tools and no phone number to the dispute team
Reason of review
lack of seller recourse, and no phone to people with godlike powers
Loss
$1500
Preferred solution
Reinstate my shop back on and strike the 2 offenses

Etsy - Rude seller

1.0
Details
I contacted a seller to ask specific question. She responded in a very rude way. I asked her help as I was a newbie but her answers continued to be put downs and rude. I told her that and she continued to text back rude things to me. There is no way to post this bad behavior on etsy and that stinks
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ID
#1134395 Review #1134395 is a subjective opinion of poster.
Product
Etsy Marketplace
Reason of review
Poor customer service

Etsy Bad Service

i have received this message after 2 days of creation of my shop , no reason , anything my family is old maker of leather handmade product , and i didn't sell anything . Hello, This is West from Etsy's Marketplace Integrity team. Thank you for your interest in selling on Etsy. Based on inconsistencies we reviewed in your account information, we have reason to believe that your business presents a significant risk to the marketplace and we can no longer accommodate your account(s) on Etsy. We ask that you please do not open any additional Etsy accounts; they will be closed immediately and without notice. Regardless of your account status, you remain obligated to fulfill any open orders by shipping the items or issuing a full refund. If you would like to contact your buyers directly, you can find their email address on the purchase notification email you received from Etsy or on your PayPal transaction receipt. We're sorry that we cannot continue our business relationship and wish you the best in finding the appropriate venue for your items.
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ID
#1132470 Review #1132470 is a subjective opinion of poster.
Product
Etsy Marketplace
Reason of review
Poor customer service
And then I spent the whole day wondering why other sellers are selling the same/similar items while mine violate the policy. Maybe just the new sellers are treated differently. Sell somewhere else like Bananza, Facebook or start your own website. to make the 100 words, i repeat again, do not sell on Etsy...
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ID
#1080413 Review #1080413 is a subjective opinion of poster.
Product
Etsy Marketplace
Cons
  • Double standard
  • Bullying
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
on etsy.com. The buyer emailed me saying he had ordered the item and wanted to know if I could also make a set of grips for another pistol. I told him I might be able to make him a second set if he sent me the grips off his 2nd pistol. I received an envelope from him...
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ID
#1078001 Review #1078001 is a subjective opinion of poster.
Product
Etsy Marketplace
Reason of review
Poor customer service

Etsy - For my daughter

5.0
Details
I purchased an outfit for my daughter which is the 101 dolmations so i wanted to make shore she recived my money and she did but i got a lil worry because i wouldnt get my order to the 17-21 and i was Ok with that but the issue is she wants to give me a refund but i don't want a refund i just wanted to make shore she recived my money so i'm just trying to make sense of all this please help me thanks!
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ID
#1044352 Review #1044352 is a subjective opinion of poster.
Product
Etsy Marketplace

Etsy - SUSPENDED BECAUSE WE SAY IT IS NOT HANDMADE

I make my products in my spare room by hand on my own in my house. I make them really well and they are finished to a high standard and there are other sellers selling the same thing on etsi. I design them well, I photograph them well and I spend a lot of time writing the ad copy to look professional, my wife proof reads it. I want my buyers to feel confident that they are getting a well made and designed product. Perhaps I should be pleased that they think I am a large scale seller or manufacturer. Hello, This is Gerald from Etsy's Marketplace Integrity team. Thank you for your interest in selling on Etsy. Unfortunately, based on a close review of your shop and your items, it looks like the items you wish to sell don’t qualify for Etsy’s marketplace. As a result, your account has been suspended. As you may know, Etsy is a marketplace that connects buyers with individual makers and designers of Handmade items. As a result, Etsy isn't an appropriate venue for larger-scale operations, manufacturers, and exporters to sell their products. Our Seller Policies require that the creator and designer of the items has a significant role in the running and maintaining of the Etsy shop where their items are being sold. You can read more about how Etsy defines Handmade here: https://www.etsy.com/legal/handmade Please do not open any additional accounts as they will be closed without notice. I'm sorry that we're unable to accommodate your unique items, but wish you the best in finding the most appropriate venue for them elsewhere. ​
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ID
#903454 Review #903454 is a subjective opinion of poster.
Location
Uphill, England
Product
Etsy Marketplace
Reason of review
Poor customer service