Ottawa, Ontario
Not resolved
1 comment

I have always loved shopping on Etsy, and have had no issues up until recently. I noticed that my bank account had been put into overdraft, so I looked into it and realized that Etsy was to blame.

I had made two purchases, they were charged and paid for, then for no apparent reason, Etsy reversed the charges, and then a few weeks later, were recharged. I was never once informed that these charges were being reversed, or that they would be recharged, and there was no contact to me from Etsy. I contacted them and their response was just that there was a system issue. But the issue remains that my account was accessed a total of 6 times, only two of which with my knowledge and consent.

Not OK. And all of these charges spanned THREE WEEKS!

Reason of review: Problems with payment.

  • Recharge
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