This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Seller registration

Etsy - Seller registration
hello sir, Iam unable to register for sellers account during registration process(set up billing) through paypal please help me,..
View full review
ID
#2075885 Review #2075885 is a subjective opinion of poster.
Service
Etsy Seller Program

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Lack of Customer Service

2.8
Details
It is beyond baffling how a large corporation does not have adequate support for its sellers. Even in this pandemic, Shopify, Printful, Printify, GoDaddy, and on and on have a phone,chat, even social media support. Etsy, Zilch! You may get a canned email answer to your question from Etsy and if you are lucky after that you may get a real response to your Actual Question a week later. And by the way, they can shut down your shop and not give you a heads up as to the why. And they seem to be constantly doing beta tests on shops. I am still there because Etsy still gets lots of traffic. But I am looking to move at least one shop from there in the future.

User's recommendation: I would look elswhere to start a business. Etsy to me is last resort now.

View full review
ID
#2059833 Review #2059833 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Large site to bring in customers
Cons
  • Poor seller tools and no phone number to the dispute team
  • On and on complaint
Loss
$300
Preferred solution
Let the company propose a solution

Etsy - Retrieve payment

Im a seller on EtsyI have three payments I cannot access. I need help.
View full review
1 comment
Shacoria
#1915211

same. very dissappointing

ID
#2033291 Review #2033291 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Sellling getting ripped off
Cons
  • Inability to contact etsy directly
Loss
$92
Preferred solution
Receive payment

Etsy - Absolutely no support for sellers effected by the virus.

1.0
Details
Keep reaching out for help. We've been shut down mandated due to 2 week quarantine due to virus. They refuse to answer or help sellers.

User's recommendation: Stay away sellers. No customer support they just want their monthly money.

View full review
ID
#2027181 Review #2027181 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • No direct email or phone number for customer service
  • Lack of customer service via chat
  • Virus help
Loss
$170
Preferred solution
Give the sellers a way to contact you. No help for people effected by the virus.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Bad customer service

1.2
Details
Refused exchange or refund. No help at all.

User's recommendation: Beware Old Mill Vintage.

View full review
ID
#2018880 Review #2018880 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Dont know
Cons
  • No way to contact etsy to resolve issue
Loss
$128
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Poor customer service

1.2
Details
Update by user Jul 27

They actually refused to do anything I just lost 128.00. Be very careful if you order from Etsy especially Old Mill Vintage. Terrible customer service.

Original review posted by user Jun 27
Old Mill Vintage refused a refund or exchange They were rude and insulting They closed the case and did nothing. I contacted the BBB and also their corporate headquarters

User's recommendation: Beware of Etsy.

View full review
2 comments
Anonymous
#1884900

FYI: BBB is not a government organization. They have NO power to make any company do anything. It's just a review site, like this one, where you can warn FUTURE customers.

Linda W
#1884921
@PissedConsumer1884900

Yes I realize that and I certainly hope it will warn other people

View more comments (1)
ID
#2017280 Review #2017280 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Difficult to contact
Cons
  • Being ripped off
  • Anything about the scam company
Loss
$128
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Deposit questions

3.4
Details
Hello, I don't understand a discrepancy.in my sales amount and my deposit amount. I sold two items on June 24th for a total of $271. The deposit available to my account was only $159. Please explain why there is this difference. thanks, Jia Senghe Shop: ZenShamanicArts *I sent an email yesterday but got only an automated reply. This is not acceptable.
View full review
ID
#2012146 Review #2012146 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Unusual items
Cons
  • No customer support
Loss
$110
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Where is customer service?

3.3
Details
Where is Etsy's customer service? I got only automated reply to my question and they never send a response code to my other email. No one to talk to by phone only redirect to website and more run around.
View full review
ID
#2011996 Review #2011996 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Wide market with potential
  • Personable dealers who work from home
  • Etsy when it cared about customers - pre ipo
Cons
  • Follow up procedure
  • Inability to contact etsy directly
Loss
$110
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Etsy - Have not been paid

1.0
Details
Etsy - Have not been paid
Ben the shop owner fabricated a 390$ receipt when I paid $577 for a table that he never sent. I have received two payments but am still short almost $200 and I just received an email that my case was closed? I attached copies of my bank information with what I paid for the table... 577$ and what Ben slowly returned my money two hundred short. The price of table was 577. Maybe he just chose to refund me without American exchange rate. Thst is all I can come up with. He owes me a couple hundred.

User's recommendation: Beware.

View full review
ID
#2010636 Review #2010636 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Nice products
Cons
  • Thief seller
  • Not being able to talk to customer service
Loss
$200
Preferred solution
Full refund

Etsy - No contact phone or email

1.0
Details
Can not find their email address or a phone number to contact them. This is such ***

User's recommendation: Get a real job so you don’t have to deal with bs like this while trying to sell your items.

View full review
ID
#2009431 Review #2009431 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • Lack of customer service via chat
  • Poor customer service
  • Noone to contact when things go wrong
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

1.3
Details
1 Sale 'processing' Buyer paid by Paypal, Etsy email received 05/06/2020 - still no funds received?!
Update by user Jun 19

I cannot seem to upload the email I got from Etsy on 5th June to tell me the payment from my buyer was processing - but suffice to say it's the only email they've sent me so far - NO confirmation, just telling me to wait and NOT to despatch the item yet.

Update by user Jun 19

Buyer has now...

View full review
ID
#1998105 Review #1998105 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Fine when all is working well
Cons
  • Payment can go missing for a long time and cant get hold of etsy
  • If there is any little problem
Loss
$128
Preferred solution
RESOLUTION OF 'PROCESSING' PAYMENT - PROCESS IT OR REFUND IT TO MY BUYER!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Suspended my shop with held money will not give a reason will not respond

1.0
Details
Etsy - Suspended my shop with held money will not give a reason will not respond
My shop was suspended no notice given money i earned withheld, no notice given. days and countless emails later they will not respond to me. i notice the charges for items they have withdrawn still climbing. even tried sending messages to the 'caring' Josh Silverman. no response at all. looks like they have just taken my money, because they can. ETSY LACK THE COURAGE TO EXPLAIN WHY THEY TOOK MY MONEY AND DESTROYED MY SHOP
View full review
ID
#1971333 Review #1971333 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • Take your money cant contact them customer service is awful
Loss
$136
Preferred solution
Full refund

Etsy - My account was deactivated not sure why & money gone

My account was deactivated I dont no how & why . All my revenue was taken . I had unhappy customers but how can I do anything if I cant get into my account Ive been trying to contact someone for weeks ,& now yall just refund all my customers & people lie to get over . If Im unsatisfied Id return not say wasnt what was expected. & yall just gave $$ back no proof ..I need a call ASAP
View full review
ID
#1956087 Review #1956087 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • No contact via email for customer service
Loss
$500
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Wrong size and they refuse a refund or exchange

3.2
Details
I ordered the wrong size lamp globe. I asked for either a refund or possibly an exchange I was insulted harassed and made fun of. They absolutely refuse to work with me for a resolution. I am appalled at their response.

User's recommendation: Be very careful when ordering and check their return polict.

View full review
ID
#1952023 Review #1952023 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Unprofessional people
Cons
  • Steel your money
Loss
$128
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Etsy - Order problems

1.0
Details
Etsy - Order problems
Etsy - Order problems
I ordered 2 items from the company. They were to go to 2 different addresses. I received the 1 in Georgia. The Florida 1 hasnt been received. I have both PayPal receipts.

User's recommendation: Don’t use Etsy!

View full review
ID
#1949781 Review #1949781 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Unusual items
Cons
  • Your customer service
Loss
$29
Preferred solution
Deliver product or service ordered