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Verified Reviewer

Etsy - Seller help

1.2
Details
The worst customer service possible They never answer no matter how you contact them
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ID
#1945509 Review #1945509 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Easy set up
Cons
  • Poor customer service
Preferred solution
Shipping

Etsy - Items not received

no word on missing items
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ID
#1933813 Review #1933813 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Reasonable pricing of most products
Cons
  • Dessert gallery seller
  • Poor seller tools and no phone number to dispute order
Preferred solution
Deliver product or service ordered

Etsy - I have some questions

3.4
Details
Etsy - I have some questions
No human. Never a human to talk to. Etsy needs to change its policy on how it determines customer satisfaction in your shop. Right now it goes by a computer algorithm based on numbers of 4 star reviews or less, or consumer complaints that only allows for a1% complaint ratio. This is highly subjective to anyone who wants to, a competitor, etc, to sabotage your shop by making fake complaints. 2 fake complaints could get your shop, YOUR LIVELIHOOD LOST TO YOU. This system must be fixed our shops will start attempting to shut down competitor shops and they will be able to do it. It only takes 1 complaints per 100 sales to lose you your shop. That is insane and unfair. I am a shop with over 1000 5 star reviews and if I received more than 1% of complaints per sales in a4 month period, I could lose my shop and anyone could do it. I would lose my house, my horse, my daughter would lose her college, my whole independence would be gone. This is not right. Please Etsy. See this and fix it!

User's recommendation: I don’t have one.

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ID
#1915873 Review #1915873 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Unique products before
Cons
  • Terrible ways etsy admin monitors shop success
Preferred solution
Wanting to talk to Etsy administration as a shop owner

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Verified Reviewer

Etsy - Account has been deactivated.

2.0
Details
Etsy - Account has been deactivated.
Hello No I did not receive any answer from the company etsy
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ID
#1906836 Review #1906836 is a subjective opinion of poster.
Service
Etsy Seller Program
Preferred solution
I want to recover my account

Etsy - Shop name not showing in search

Cannot get through to customer service!
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ID
#1905455 Review #1905455 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • Not receiving a response in a timely manner

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Verified Reviewer

Etsy - No customer service whatsoever!!!

1.0
Details
I have been trying to contact Etsy for weeks just to change my account information on file. Their so called help desk is not helpful at all and it never gives you the option to speak to a person or chat. All they offer are answers to questions and no real solution.

User's recommendation: Beware when starting a seller account and make sure you never need assistance from them because you won’t get it.

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ID
#1891066 Review #1891066 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Good online sales
Cons
  • Customer service is the worst
  • Can not be found
Preferred solution
Help me!!!!

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Verified Reviewer

Etsy - Account has been deactivated

1.4
Details
It is total discrimination Etsy deactivated two accounts without any explanations! You can not contact Etsy because you can not login your account! Are there any way to contact Etsy ???

User's recommendation: You biz can be shut down one day without any words.

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ID
#1841161 Review #1841161 is a subjective opinion of poster.
Service
Etsy Seller Program
Cons
  • Nobody gets in touch with you
Preferred solution
I want to know the reason ! I am ready to prove all details
1.0
Details
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
On July 9, 2019 Etsy sellers received a letter from Etsy CEO josh Silverman stating that Etsy will be offering a “free shipping guarantee” beginning on July 30, 2019. He then went on to explain in the memo that sellers didn’t need to REALLY offer free shipping, but...
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ID
#1589046 Review #1589046 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Sellling getting ripped off
  • Wide market with potential
Cons
  • Greed has become too rea
  • Demanding sellers unethical practices or lose their ranking
Reason of review
Bad quality