Etsy - Missing order

I didn't get my Penn State mask

User's recommendation: Don't buy anything from this company.

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ID
#1995524 Review #1995524 is a subjective opinion of poster.
Location
Milton, Pennsylvania
Service
Etsy Shipping Service

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Verified Reviewer

Etsy - This is the worst I have ever experienced. Took my money and I have nothing to show for it. No one will call me.

1.0
Details
I ordered on mask at $25 and was charged $42.17. Really? And my other order that was charged to me never arrived.

User's recommendation: DO NOT ORDER FROM ETSY.

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ID
#1995374 Review #1995374 is a subjective opinion of poster.
Location
Fort Worth, Texas
Service
Etsy Shipping Service
Cons
  • Awful service
  • Being robbed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.5
Details
Etsy - Purchased Not Received
Order a mask and vendor states that it was delivered by USPS. I never received the item. vendor response 'm sorry, I cannot refund you, the item was delivered. I offered you a free item even if I 'm not liable for an item that was delivered. I bought an ipad and...
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2 comments
Anonymous
#1878356

If you read each company’s policies, they are not responsible for what happens after they shipped the item. You need to take that up with whomever was the delivery carrier.

You say you never received a mask that was delivered. Then you say you had iPad that was stolen from your mailbox.

That is not Etsy’s responsibility if it was stolen. Based on your comment, it’s actually difficult to figure out what exactly was not delivered or stolen because you mentioned mask, iPad and laptop.

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ID
#1988924 Review #1988924 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Did not fix problem
Loss
$12
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Never Received Item, Case not Reviewed by Etsy
I have bought from various Etsy sellers before, with 0 issue, until a $139.02 purchase from dottyaftermid. I have had no incentive to question Etsy's policies before this; however, this one seller who seems to be held to 0 accountability by etsy ruined everything. I...
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ID
#1987102 Review #1987102 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Easy url
Cons
  • No guarantee
  • Negative reviews hidden
  • Cannot trust seller
Loss
$139
Preferred solution
Full refund

Etsy - Problem with order

Etsy - Problem with order
My product arrived to me in the mail completely destroyed. I need to talk to somebody how I can get this refunded. I cant seem to make it work on your website. Please call me to help me get this resolved immediately.

User's recommendation: Do not buy anything from this vendor.

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ID
#1985517 Review #1985517 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • No human contact
Cons
  • Total lack of communication with seller
Loss
$134
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Etsy - Case closed as delivered, tracking showing item in wrong country

Etsy - Case closed as delivered, tracking showing item in wrong country
Etsy - Case closed as delivered, tracking showing item in wrong country
Etsy - Case closed as delivered, tracking showing item in wrong country
I opened a case for non delivery, but it immedialtly came back closed with "Item shows as delivered". The tracking shows it as "Contact DHL with address details" and is in the wrong country. It certainly is not 'delivered'. The seller keeps promising the earth, but has not corrected the delivery address after a week, and the promise to send another item has been met with more "wait a day or two please" avoidance. Case #873964****95 my address is France, and the tracking link shows it is in Spain. I am beginning to wonder if I have been scammed or not?
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ID
#1983804 Review #1983804 is a subjective opinion of poster.
Service
Etsy Shipping Service
Loss
$73
Preferred solution
Deliver product or service ordered

Etsy - Haven't received my item

Etsy - Haven't received my item
I didnt receive my order from the cameo jewelry I purchase in April.
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ID
#1980760 Review #1980760 is a subjective opinion of poster.
Service
Etsy Shipping Service

Etsy - Please double check my E Mail

5.0
Details
I placed an Order few days ago. I never received anything regarding the purchase. My order #166673****. Grandma,s Garden with 3 names. Thank you for your time
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ID
#1979873 Review #1979873 is a subjective opinion of poster.
Location
Berlin, Connecticut
Service
Etsy Shipping Service

Etsy - My order

Have not receive my order yet. It’s a squirrel picnic table. Like to know if it’s on it way. I wanted to give this to my friend for her birthday. Hoping to get it by the June 5th or the 6th. Thank you.
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ID
#1970391 Review #1970391 is a subjective opinion of poster.
Location
Seguin, Texas
Service
Etsy Shipping Service

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Verified Reviewer

Etsy - Order not showing up

1.0
Details
Etsy - Order not showing up
I bought an outfit two weeks ago from Etsy. I have the screenshot and order number and has still not arrived. I tried to look up the order in purchases but does not even have the order or show. Trying to call is even more difficult. They took my money for it but then no outfit???
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ID
#1968312 Review #1968312 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Not receiving a response in a timely manner
  • No contact to resolve issues via phone
Loss
$60
Preferred solution
Deliver product or service ordered

Etsy - Lost package

1.0
Details
My package was mailed to the wrong place

User's recommendation: Don't buy from this customer.

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ID
#1965824 Review #1965824 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • I did not receive my order
Loss
$40
Preferred solution
Deliver product or service ordered

Etsy - Packages not delivered

Hi ! I have 2 packages that have not been delivered to my customers , I have been trying to resolve the issue with various entities including USPS , Global Post and Stamps without a positive outcome . I was then told to contact etsy customer service for further assistance. Please call me back so I can get this complexe situation resolved . Thank you .
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ID
#1961311 Review #1961311 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • There are no pros
Cons
  • No receiving the product i paid for
Loss
$410
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Have not recd full order

ordered Face Mask from Your Vision Store on May 3rd Multi Color $8.85 have not recd it. Also ordered one from RompeModas black mask and I recd that one. Can you help me I can be reached at bkotlarek@***.com. Thank you
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ID
#1959408 Review #1959408 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

Etsy - Shipping

Its going on a month and a half and I still havent get my Order or have I got a update on my order I tried tracking it keeps saying the same thing over and over
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ID
#1947765 Review #1947765 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
I just want to know when my package will be here I’ve been waiting a long time now

Etsy - Pissed of customer

1.0
Details
It's been two weeks since after the delivery day it's still not here. our emails to each other were deleted So thats pretty weird. I can't get a tracking number because it disappeared in my account so no way of finding out where my shipment it. Trying to get ahold of Etsy to handle this is a joke terrible customer service no way of speaking to anyone.

User's recommendation: Do not recommend.

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ID
#1946900 Review #1946900 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Still no order feel like theft
  • Not receiving a response in a timely manner
  • Deleted emails between the two of us very weird
Preferred solution
Deliver product or service ordered