Etsy - Sending a wrong door

1.6
Details
Etsy - Sending a wrong door
They some me the wrong door and Etsy and seller dont want to refund my money in full. They dont even have the door I ordered. Im still waiting for me full refund and they want to charge me $250 for shipping for there mistake. As I said they dont even have the door they advertise. Bunch of Liars and crooks

User's recommendation: No way.

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ID
#2147375 Review #2147375 is a subjective opinion of poster.
Location
Boca Raton, Florida
Service
Etsy Shipping Service

Etsy - Haven't got my heat press nor has it been shipped

I ordered a blue digital sublimation transfer heat press 15 x15 in July 16 2020 and it still hasnt been shipped. I would like to have my money back

User's recommendation: I wouldn’t.

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ID
#2144920 Review #2144920 is a subjective opinion of poster.
Service
Etsy Shipping Service
Loss
$98
Preferred solution
Full refund

Etsy - Wanted to delay a delivery

4.6
Details
Delivery will happen quicker than expected, so the issue is resolved.
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ID
#2144787 Review #2144787 is a subjective opinion of poster.
Location
London, England
Service
Etsy Shipping Service

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Verified Reviewer

Etsy - No communication about order placed in June. Multiple emails sent no response. Please call me

Etsy - No communication about order placed in June. Multiple emails sent no response. Please call me
Etsy - No communication about order placed in June. Multiple emails sent no response. Please call me
Etsy - No communication about order placed in June. Multiple emails sent no response. Please call me
Etsy - No communication about order placed in June. Multiple emails sent no response. Please call me
Havent received info on order.
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ID
#2132300 Review #2132300 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

Etsy - Did not receive what I ordered on July 29,2020

1.0
Details
I ordered a sticker on 07-29-2020 and it has not come. It was sent out on 07-30-2020. I can not reach Tulip Place to get any answers. If you can help Thanks. Order number 171727**** another # is 200430****. It was sent by UPS. It was $8.??.I paid with master card. Pamela Merrill 217 East Ridgewood Dr. Garland, Texas 75041 972-278-**** I would like an explanation, the sticker or my money put back on my credit card. The sticker says: Some say diamonds are a girls best friend but have never owned a Pomeranian. I have saved receipt but it will not load to send.g

User's recommendation: get phone number from who you are ordering from in case there is a problem.

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ID
#2118217 Review #2118217 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Stickers
Cons
  • Not like custormer service
Loss
$8
Preferred solution
Deliver product or service ordered

Etsy - Trying to do a refund for open case

I had ordered 3 mask from math apparel on May 15,and to this date have not heard or received any message from them.open case with esty, to no avail. They have an auto-reply message system I have tried to contact them many a time at this point I want my money back. It states math apparel taking a short break?!!!:#164288**** order #please help!!!

User's recommendation: Don't order from thh.

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ID
#2109356 Review #2109356 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Good ordering organization
Cons
  • Hard to get someone on the phone
  • I was left at the mercy of the seller
  • Take your money cant contact them customer service is awful
Loss
$58
Preferred solution
Full refund

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Verified Reviewer

Etsy - Damaged Personalized Wooden Cutting Board

1.0
Details
Etsy - Damaged Personalized Wooden Cutting Board
Etsy - Damaged Personalized Wooden Cutting Board
I ordered a personalized wooden cutting board from Naked Wood Works. It arrived in a UNPADDED U.S. Priority Mail envelope. The envelope was torn in a corner and there was a piece of the wood that was chipped off. I cannot believe this item would be shipped in an unpadded envelope. I even paid extra for rush shipment. This was a present for my college friend who was celebrating their 50th wedding anniversary. I did not want to give them a damaged present. There was not enough time to order another cutting board before their wedding anniversary celebration. I want to return the cutting board for a full return. The total cost was $63.96 which included rush shipment. The cutting board is still in its original unopened packaging. Please give me a return authorization number and an address to where I should return the package. Thank You, Gary Sawka

User's recommendation: Do not order from Naked Wood Works as they do not provide a phone number to call when a product arrives in damaged condition.

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ID
#2091652 Review #2091652 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Poor dispute tools and no phone number to dispute team
  • No customer dispute phone number
  • No communication
Loss
$64
Preferred solution
Full refund

Etsy - My package

I put the wrong email in and wanna know where my package is
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ID
#2090815 Review #2090815 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
I want to know where my package is

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Etsy - Refund not processed

1.0
Details
need an refund. I literally just placed an order and hit the wrong item for pay out ! I didnt see it was just shorts I was looking at just the dress . I feel like if it was just shorts being sold it shouldve been under JUST SHORTS i didnt scroll through the pictures until after i made my purchase but careless old me I wasnt paying attention. May i please get a refund of my money so i can purchase the correct order !!"
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ID
#2088492 Review #2088492 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Service
Etsy Shipping Service
Pros
  • Buying getting ripped off
Cons
  • Cant be reached
Preferred solution
Full refund
1.0
Details
I placed on order Etsy on 7/4 and Jennifer who is the seller took it to the post office on 7/6. Since 7/9, the package has never left CA because the scanner on the label that she printed from Etsy has an error on it and as far as the post office is concerned I might...
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ID
#2087954 Review #2087954 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Etsy Shipping Service

Etsy - Packages not delivered

I ordered lincoln liscens plate last week to 2012 laymen Dr Monroe la and didn't get it.
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ID
#2085612 Review #2085612 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Stand behind their products and customers
Loss
$30
Preferred solution
Let the company propose a solution

Etsy - I orderered 2 cloth face masks and never received them they are paid for

3.0
Details
I have the order number 165569**** and I have the payment off my charge card already and I ordered them on April 20 th I tried to call them . My charge card gave me there number and they do not take messages there number is 718 855 **** .I would like my Masks please or just the money refunded off my charge card . Please take care of this . Elaine Ogorzalek
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ID
#2073523 Review #2073523 is a subjective opinion of poster.
Service
Etsy Shipping Service
Loss
$10
Preferred solution
Full refund

Etsy - Item hasn't arrived yet.

2.8
Details
I do not have a order number or a tracking number to show me anything from my order!

User's recommendation: I’m not sure at this point.

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ID
#2061428 Review #2061428 is a subjective opinion of poster.
Location
Southaven, Mississippi
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered
4.0
Details
Dear Sir / Madam, I am writing to you to raise an issue about: Online shopping The issue that I have experienced was: I appear to have two sites, my main site TudorHouseArtistGB and anothersiteTudorHouseArtist. All the sales from TudorHouseArtistGB have been received,...
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ID
#2061045 Review #2061045 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Remove TudorHouseArtist and leave TudorHouseArtistGB to continue trading

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Verified Reviewer

Etsy - Order not received

1.0
Details
after 4 weeks the order has not been received from" three twelve trinkets"
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ID
#2060542 Review #2060542 is a subjective opinion of poster.
Location
Lubbock, Texas
Service
Etsy Shipping Service
Cons
  • No reply from the vender
Loss
$21
Preferred solution
Deliver product or service ordered