Etsy - Paid for order that I never received

1.0
Details
I ordered for mask just to help the young entrepreneurs which I could have bought locally they gave me tracking number and everything but never received items they tell you to go to transaction@***.com but the email address does not exist I would recommend nobody buy anything from them there is no possible way to get in touch with them to me it is just another cybercrime business that needs to be shut down but they had the gall to advertise on TV I will never ever buy anything from this company again I could have had them locally and been done with it I guess lesson learned I only give them one star because I have to

User's recommendation: Do not buy anything from this company unless you like losing your money.

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ID
#2047630 Review #2047630 is a subjective opinion of poster.
Service
Etsy Shipping Service

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Verified Reviewer

Etsy - Payment processing is taking too long

I placed an order on July 3rd. Funds have cleared my account. Why are the funds not being released to the shop???? I had an exp delivery date of July 10th.
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ID
#2044665 Review #2044665 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • No customer support
  • Takes too long to process large payments
  • Poor seller tools and no phone number to the dispute team
Preferred solution
Deliver product or service ordered

Etsy - Shipping time, incomplete order and rude and totally unprofessional vendor!

2.3
Details
Ordered on the 21st of June and received July 6th. I was missing one small item that I paid extra for. Received two very inappropriate and totally unprofessional emails from the vendor.

User's recommendation: BEWARE...

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ID
#2040630 Review #2040630 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Vendors curtness and unprofessional responses via emails
Loss
$3
Preferred solution
An apology from vendor for her language in two emails and refund of item I did not receive.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Still not got my order

2.2
Details
I placed my order on 6th June a gift for my husband's birthday which was on 26th June I have emailed her several times which have mostly been ignored. I finally got message from her 3 days ago saying she will now send me a draft for approval when she gets home as she was out . I received nothing i sent her reminder yesterday still nothing. Its July now . I think she is ignoring me . I want the gift or a refund please Thank you

User's recommendation: I think but product must be good but customer service is terrible.

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ID
#2038441 Review #2038441 is a subjective opinion of poster.
Location
Manchester, England
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

Etsy - Have not received what I paid for

I ordered a digital print for father's day and was charged for it and never received an email or the product. What is going on I ordered as a guest
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ID
#2033800 Review #2033800 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • No human contact
Cons
  • Nobody gets in touch with you
Loss
$9
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Where's my order

I order a ankh chain on line. I was told that it was supposed to be delivered by the 15 of June 2020. I am wondering what happened to my order why its taking so long

User's recommendation: Not good at all.

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ID
#2028279 Review #2028279 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

Etsy - Order not showing up

1.8
Details
I placed an order for 3-4 items about a week ago. At least two of the items said quick ship. I have yet to receive them. Ive tried to find my order to check tracking but Etsy says I have no orders even though my card was processed and its on my bank statement.

User's recommendation: Don’t use Etsy!

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ID
#2021072 Review #2021072 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • Seem to have great products
Cons
  • No customer service
  • Noone to contact when things go wrong
Loss
$25
Preferred solution
Deliver product or service ordered
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Etsy - Order not received

1.0
Details
Etsy - Order not received
my order was suppose to be received today and it has not come in i punch in my email and it says I have no orders when I received confirmation email with tracking number

User's recommendation: phone number to talk to a real person.

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ID
#2014356 Review #2014356 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy - Missing parcel

Hello, Transaction ID: 194510**** I bought an item from yourself and it was due to be delivered by June 23rd 2020, however it still hasn't appeared. I used the guest account option to buy it and therefore now have no way to contact yourself or track the parcel. Please could you find out exactly where the parcel is and when it's going to be delivered as it's now long overdue. Kind Regards Ashvi Sheth
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ID
#2012588 Review #2012588 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Etsy - Order not received

Etsy - Order not received
I have not received my order. I ordered it on June 2
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ID
#2011804 Review #2011804 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Deliver product or service ordered

Etsy - Couldnt change wrong addtess and coyldnt contact anyone

It has now been resolved as the item being sent by royal post was redirected thank goodness to my new home. It would be good if it was possible to purge all the old addresses. I haven't heard from Etsy.
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ID
#2009916 Review #2009916 is a subjective opinion of poster.
Service
Etsy Shipping Service
Pros
  • No human contact
Cons
  • Total lack of communication with seller
Preferred solution
Apology

Etsy - I ordered face mask and never got them

1.0
Details
I would like to know what happened to my order. Thank you I don’t know where to find an order number or ID.
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ID
#2008592 Review #2008592 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Etsy Shipping Service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

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Etsy - No confirmation for my payed product

Etsy - No confirmation for my payed product
Etsy - No confirmation for my payed product
Etsy - No confirmation for my payed product
Dear sir/madam, I have ordered two Friendship lamps separately but I only have one confirmation from Etsy. It also has already debited from my bank account twice. So I hope you can still send me the other confirmation as soon as possible. I hope to hear from you soon! Thankyou in advance. Kind regards, Yili Kong
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ID
#2006215 Review #2006215 is a subjective opinion of poster.
Location
Rotterdam, South Holland
Service
Etsy Shipping Service
Loss
$74
Preferred solution
Deliver product or service ordered

Etsy - Did not recieve product

1.0
Details
I ordered a 20 ounce skinny rose gold tumbler with my initials on may 7th and have not recieved my tumbler. I emailed the seller twice and have not recieved an email back. The money for this tumbler was taken out of my account the same day i ordered it its cost $25.49. The sellers email is customgiftsplus@***.com.
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ID
#2004029 Review #2004029 is a subjective opinion of poster.
Location
Wichita, Kansas
Service
Etsy Shipping Service

Etsy - I have A WRONG ADDRESS FOR MY SHIPPING ADDR N I TRIED TO FIX IT AND ITS NOT LETTING ME

1.0
Details
WRONG ADDRESS u got the wrong shipping addr
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ID
#1998840 Review #1998840 is a subjective opinion of poster.
Service
Etsy Shipping Service
Preferred solution
Put correct shipping address to venders