Omaha, Nebraska
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
1 comment

Paid for never recieved coild not get ahold of anybody. Called number provided online no lo ger in service.

Its theft and im pissed. We will see how far thia goes.

Product or Service Mentioned: Etsy Shipping Service.

Reason of review: Order processing issue.

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Anonymous
#1224970

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order, your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message, if you don't have a response or a tracking notification within 48 hours, your next step would be to open a case against that seller, regarding that order. You can do it in the same place.

From there the seller will be forced to either ship the product or refund your order, otherwise they will face action from Etsy. Good luck!