Etsy - Payment problem

1.0
Details
Esty payment is unavailable on my store
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ID
#2222267 Review #2222267 is a subjective opinion of poster.
Location
Canberra, Australian Capital Territory
Product
Etsy Website

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Verified Reviewer

Etsy - Cancel Order

Etsy - Cancel Order
Etsy - Cancel Order
Cancel my order: A) It's listed as taking more than 2 weeks to ship - - I'm in California, as is the seller, in a major city B) I was charged more than the quoted price ($34) Also, you vendor reply system doesn't work, as well as your website being completely unhelpful for trying to send you a message directly.
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ID
#2170409 Review #2170409 is a subjective opinion of poster.
Product
Etsy Website
Loss
$44
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Today I purchased about 10 shipping labels and it appears that each charge has appeared in my financial with an additional 2 zeros. Upon discovery, I tried to back out the postage purchased by canceling the postage. This Did Not reverse the charges. These errors on...
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ID
#2084239 Review #2084239 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Customer service is non-existent
  • No contact to resolve issues via phone
Loss
$3647
Preferred solution
Full refund

Etsy - Haven't received item

Havent receive item Never got it

User's recommendation: Never trust this website.

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ID
#1840990 Review #1840990 is a subjective opinion of poster.
Product
Etsy Website
Loss
$50
Preferred solution
Deliver product or service ordered

Etsy - Did not receive part of my order

Web # 152728****, ordered a packaging with the book Did not received
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ID
#1699531 Review #1699531 is a subjective opinion of poster.
Product
Etsy Website
Pros
  • Have had great results of previous orders
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Order not shipped. Seller not responding to any inquiries or Etsy after case opened.

1.0
Details
I placed an order of $41.97 with Keto2Go on August 1, 2019. On August 5 and many days later, I made status inquiries. I received no responses as to when I could expect my order. On August 14, I opened a case to either receive a prompt full refund or delivery of my order. Finally, after no resolution by August 16, I made one final attempt to remedy this problem with Keto2Go. Now it’s August 17–the deadline established by the Dispute Department and I still have no refund or delivered order. I desire a full refund, as I choose not to conduct business with this company. Please address my case timely.
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ID
#1626329 Review #1626329 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • No response from company
Reason of review
Poor customer service
Loss
$42
Preferred solution
Full refund

Etsy - Search Engine

Etsy's search engine is worthless. I searched for Orvis fishing and was presented with items from every other manufacturer under the sun! Just trying to make a sale, not interested in customer support, Plus, just try to find out how to contact them!
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ID
#1456205 Review #1456205 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service
Preferred solution
Fix your search engine!

Etsy - Frustrating. worked for more than an hour. Need help now.

Need help ordering gift card today. I need gift card for all of Etsy products, not l sellers
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ID
#1435346 Review #1435346 is a subjective opinion of poster.
Product
Etsy Website
It should not be allowed for ANY SELLER to take money from there account without their authority and this is what has just happened to me, the other day i sent a letter to one of your sellers about a golden rutile copper pendant the seller wrote back to me and said it...
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ID
#1355261 Review #1355261 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
bank issues no protection.//
Loss
$17
Preferred solution
Full refund

Etsy Reviews

  1. 565 reviews
  2. 140 reviews
  3. 97 reviews
  4. 57 reviews
  5. 62 reviews
Etsy reviews

Etsy Website Review

Trying to print my downloadable file at the print shop and it will not allow it to open up says that Im trying to reviews someone else's receipt my name is Luciana Hall. Order no. 117817****
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ID
#1013355 Review #1013355 is a subjective opinion of poster.
Product
Etsy Website

Etsy Website Review

5.0
Details
My card was declined .wtf
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ID
#1008138 Review #1008138 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Order processing issue

Etsy Website Review

5.0
Details
Im tired of paying all these fees and cant get any help when I need it....I CANNOT GET INTO MT STOTE THROUGH THE SELL ON ESTY insrltalles on my phone...which i have used for many months.. I have about a hundred things to post and have the pictures already you can't get in there.. could you please do a phone call to 715-902-****
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ID
#1007520 Review #1007520 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service

Etsy Website Review

I am a selleron etsy,and i tried posting an item,and a red message came up that said sorry that can't be posted so am wanted to know why
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ID
#997126 Review #997126 is a subjective opinion of poster.
Product
Etsy Website

DON'T DO BUSINESS WITH ETSY OR RANIS CUSTOM CREATION!

1.0
Details
Etsy dropped has the ball with their customer service across the board. They had wrong information entered under a sellers account, pushed me to the brink of a verbal [and colorfully worded :)] meltdown and then realized their error - fixed it - refused to apologize... on top of this, the seller [Rani's Custom Creations] offered to refund my money and then refused to refund my money. The product that was received was such poor quality that it had to just be thrown out. This company lacks any empathy, any true customer service and is just a poor choice to do business with. If you want to support the small producers selling their products through a website like Etsy, reach out to the seller directly and ask if they have an alternative avenue for you to buy. I have had some really positive experience with Etsy over the years but their lack of acknowledging their error this time, along with their horrid customer service and lack of apology has ended that relationship. Yes, I understand that my one complaint will not break Etsy but I hope that they will eventually have enough complaints from customers globally that they make some changes.
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ID
#955491 Review #955491 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service
Loss
$7
Preferred solution
Full refund

Etsy - Pissed Seller-can't reach customer service

1.0
Details
I am a seller on etsy (www.echocanyonlanyards.etsy.)com. I sell fly fishing lanyards but when i type in a search for "fly fishing lanyards", NOT ONE of my lanyards come up. Yes, it's a little hard to sell on etsy when your product can'tbe found!! I guess they have gotton too big and don't care anymore about those of us who helped them become a financially lucrative company! This is wrong! I am retired and depend on this small income. I have been trying to reach Etsy seller support to no avail. I have emailed them and sent a request for a phone call...nothing By the way, the phone number you show is no longer in service. Collette Turner
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ID
#937132 Review #937132 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Product
Etsy Website
Pros
  • Etsy did call me after i requested a call
Reason of review
Poor customer service
Loss
$400
Preferred solution
CALL ME!!!!ASAP