Product: Etsy Website Clear all filters (20 of 20 reviews match)
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Etsy in Dublin, New Hampshire - Garbage site

1.0
Details
This is a garbage site. The buyers are garbage. The sellers are garbage. The admin are garbage. It was probably not like this when it started. The stuff for sale on it is garbage. Avoid it like it is the plague. Which it is. Can't sell on it no views, no buyers. Can't shop on it-everything for sale on it is junk or ***-it all gets thrown into the trash-which this entire site should be as well-thrown into the trash. Worse than amazon. i don't know if it worse than ebay-very few thingsactually are-you will be sorry you signed up-I was.
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Review
#924131 Review #924131 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Customer service
Reason of review
Bad quality
3.0
Details
My kid used my card and I'm trying to cancel the delivery. Their number doesn't work, and i don't think online will be any faster. Horrible site.
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1 comment
Anonymous
#1224981

Disclaimer, I am an Etsy seller, not an employee or affiliated with them in any way: If you are having a problem with your order (in this case because you kid placed the orde), your first step is to contact the shop owner regarding that order. Go to "Your Purchases & Reviews".

Next to your order should be a "Contact the Shop" button. Send them a message. Etsy does not ship anything themselves (they do not monitor this page, either), everything goes through the seller. As a seller, I can tell you I get an instant notification on my cell phone if a customer contacts me.

You could also contact your Bank and have them reverse the charge, just explain the situation.

You can also refuse the package if the seller has already shipped it.

Good luck!

Review
#919669 Review #919669 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service

Etsy Website Review

1.0
Details
Your website is hard to use. I want to customize a few item but doesn't give me the option where to put the name
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Review
#895982 Review #895982 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Bad quality

Etsy Website Review

4.1
Details
Did Etsy change something??? I'm finding it quite confusing and annoying trying to find my conversations with several sellers.....I was TRYING to purchase items. Can't seem to maneuver through your website now. I'm becoming less interested in reviewing the items I was following. Not much fun now. WHAT and WHY did you muck up your website???? Not very consumer friendly now. Jan Kase
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Review
#865653 Review #865653 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Bad quality

Etsy in Los Angeles, California - Simply put - STAY AWAY !!!!!!!!!!!!!!!!!!!!!!!!

The charge extra for shipping with tracking. Yet there is no tracking and its in addition to the shipping charge Etsy places on order. NO CUSTOMER SERVICE whatsoever. Phone number is a joke. A recording just tells you to go to the website. No live chat. Its just a "take-your-money-only" operation. Add on charges and absolutely no service. I am sure its barely legal - a scam that is profitable for the sellers and Etsy only. Please STAY AWAY unless you are into pain & suffering or you like to spend money for nothing.
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1 comment
Anonymous
#1091099

I've just had an e mail saying I owe them more for shipping to uk as the company have put the price up. They have shipped but say I owe them $47 more..

Is this Legal ?

I paid them the amount they quoted ..it's not my fault they shipped it costing more without informing me ..does anyone know please ?

Review
#757897 Review #757897 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service

Do NOT Buy From ETSY.

I had purchased an item a couple of days ago, the money on my card has not been refunded to me, the purchase was cancelled and my account was suspended for absolutely no reason at all. The seller I bought from also said it looked like my order had been cancelled. I didn't cancel anything! Just lost 17 bucks, that's all. *** this website, DON'T USE IT, you'll probably end up suspended for no reason and wasting your money. Considering the amount of negative reviews this site has gotten, I really think this site needs to be taken down. Seems like a huge scam, it's a shame it's still up and running
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Review
#732950 Review #732950 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Did not fix problem
Reason of review
Poor customer service
Loss
$17
Preferred solution
Full refund
1.0
Details
I had several RL issues hit me at once, which resulted in less than 10% of my Etsy orders being shipped late. Etsy said that since I had such a good record previously, they would put me on probation for 30 days to give me a chance to turn things around. During that...
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Review
#688324 Review #688324 is a subjective opinion of poster.
Product
Etsy Website
Cons
  • Failure to honor their policies
Reason of review
Blatant abuse of sellers by company
Loss
$2000
Preferred solution
my money released that I earned.
I have had problems with them as well as a seller, I am in the process of changing my business to get my product line off of the site however this takes time. 1. Etsy has changed their "ads" multiple times. After closely examining my stats I realized that my views and...
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3 comments
Anonymous
#1488441

I have kept records / copies of all peer reviewed shops reported for resale items for 3 yrs and not one shop or item removed. I have also been harassed and threatened closure for 11 cases opened in 5 yrs and over 920 items sold and 300 reviews.I purchased one item on Etsy for myself was so grossly misrepresented and had to open a case.

Etsy literally required me to take a pair of broke down, cracked, dried destroyed boots listed as lots of life but distressed and photos doctored, to an AUTHENTICATOR!!

Or they would not refund me but has refunded buyers who have literally taken my items apart after threatening me with bad review if i don't refund them.I have very very very detailed policies, I list all items accurately with measurements, professional photos, precise details and my clients 99.99 percent of them love my items and my service and my professionalism but Etsy has a hate on for me probably because of my peer reports.I am very eager to start a class action. I have even contacted and been responded to by the same legal team who sued Etsy for the share holders who filed fraud charges just weeks after Etsy went public on stock exchange and they are interested.I would love to talk and take action with as many as want.

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Review
#581468 Review #581468 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service
1.0
Details
Through various screen/store names I have been there from the beginning and I have watched the website decline from a handmade utopia to the 7th level of *** for handmade sellers. Here is just an outline of some of the major problems (there have been dozens more than...
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1 comment
Anonymous
#1202245

Etsy steals designs, ideas and eliminate any other vendor that can compete with them, the reason is that employees/staff are able to have stores too. My stores have been suspended due to policies infraction that lot of others vendors also sell and still are open. It doesnt look that a fair plain field for everybody.

If they see that your store is doing good, they will copy your model/merchandise and kick u out of their site.

Review
#529628 Review #529628 is a subjective opinion of poster.
Product
Etsy Website
Reason of review
Poor customer service
Preferred solution
Better customer Service Staff And Ability Of Upholding TOS

Etsy does not care about the customer at all!

Etsy really is terrible with customer service. I had a issue with a shop that wouldn't send me an item I purchased, and Etsy did ABSOLUTELY NOTHING for me. I tried reporting the problem dozens of time to the Etsy website, and they responded everytime with some version of "Sorry, we can't help you, work it out with the seller." Well, where is the customer service in that? I was so disgusted with their absolute lack of customer service that I reported them to the BBB. I will never shop form their website again because if something goes wrong with a seller (and there are a lot of shady ones out there) they will do absolutely nothing on your behalf. They are only there to protect the seller and themselves, so as a buyer, BEWARE.
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Review
#452111 Review #452111 is a subjective opinion of poster.
Product
Etsy Website