Sault Sainte Marie, Ontario
Not resolved
0 comments

Oh my goodness. We all have smartphones.

I purchased something which is a digital download for a knitting pattern. I would like to instantly download it on my phone, but some genius at Etsy has decided they don't allow that. Instead, they send you the download link in the email with your receipt of purchase. Not helpful because I am not at home and in the 345,233,349 passwords I have to use for most things in my daily life, that my overworked brain unfortunately can't remember, I am SOL.

I leave myself logged into the Etsy app.

Hello Etsy, is that not why you have an app? I can go onto your app and spend a fortune instantly, but because I don't happen to have my password memorized, I can't access this purchase.

Product or Service Mentioned: Etsy Mobile Application.

Reason of review: Order processing issue.

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