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Good day this is sharney Ramsundar

I purchased an item for £142 from a seller on Etsy.

It has been said this item was delivered to an address that was not mine.

It had been confirmed from the seller that this item was lost by the cargo.

I have been going back and forth with this seller for a return of item, till in the end I asked for a refund. I have tried to file a complaint with Etsy and have heard nothing back.

This has escalated for a month now then all of a sudden when the Seller explained they would refund me after 72 hours I Heard nothing back from them. I am asking for your support to have my refund please as soon as possible.

All the messages she has sent to me will all be there for you to read.

As you can imagine this is £142

I had to spend money to acquire this item else where for more money.

Kind regards.

User's recommendation: Do not purchase from them!

Product or Service Mentioned: Etsy Customer Care.

Monetary Loss: $142.

Preferred solution: Full refund.

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