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I bought a purse of of Etsy the other day from a store called BUGHATSELLUK (179416****) and I was checking up on the order when the order simply didnt exist anymore. The store didnt exist and the actual item didnt exist.
I SPENT A TOTAL OF $313.04 ON AN ITEM THAT DOES NOT EXIST ANYMORE. You can clearly understand my stress and frustration and trust me I have truly tried to contact the seller but the seller cant be contacted at the moment because he/she DOES NOT EXIST. I would truly like a cancellation and a refund because that is outrageous. I have been scammed off of this website before and it was a significantly less sum of around $50-55 and thankfully I got my refund but this is a clear example of false advertising and complete theft.
Please help me with this issue because I am not about to lose nearly $320 off of an item that doesnt exist. Thank you.
Product or Service Mentioned: Etsy Customer Care.
Monetary Loss: $313.
Preferred solution: Full refund.
Etsy Pros: Etsy has great service when the stores are real.
Etsy Cons: There are a lot of scammers.