Never Received Order | Etsy review from Oak Lawn, Illinois

Never Received Order - Etsy review
Never received order (Receipt #13818569) This has been frustrating to say the least. I placed an order over a month ago and the seller has done nothing but give me false hope that my package is on the way. She even had me go to the post office with a bogus tracking number and surprise! No package as if I don’t have anything better to do with my time. While the amount that I paid is not exorbitant the time that I have wasted on this is.
View full review
Review
#1441330 Review #1441330 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue

Short Review on October 27, 2016

My waiting a refund Porchia faust
View full review
Review
#944534 Review #944534 is a subjective opinion of poster.

Delivery Service Review from Roscoe, Illinois | Etsy review

1.1
Details
Buyer beware! Etsy Id a total ripoff! I purchased items On their app. They were sent to the wrong address. Per Etsy your items are automatically sent to the address that you have used the most. Not your most current address. My order was almost $100, currently doing a claim against Etsy with my bank as Etsy said this is policy and they have done nothing to recover my order or refund my money. Poorly written application. Or was it they did make a $100 off me by hiding behind the small print. Shop elsewhere there are companies out there with smarter apps.
View full review
Review
#891879 Review #891879 is a subjective opinion of poster.
Reason of review
Bad quality

Etsy Delivery Service Review from Chicago, Illinois

1.0
Details
My girlfriend and I bought a gift for her mother through Etsy. It was two weeks before Mother's Day and it didn't arrive. The seller never responded, we think it is a scam. The gift still hasn't arrived and Etsy has done NOTHING to help. Meanwhile, no gift and no refund-- not to mention stress and way too much of our time. We will NEVER use this site again. They are terrible at maintaining customer trust, so, in my opinion, if you are a seller, you should stay away. I have no delusions that Etsy will be of any assistance in this matter, but I plan on warning people about this site so it doesn't happen to them. Disgusted with the lack of responses from both the seller and Etsy. Terrible businesses.
View full review
Review
#852636 Review #852636 is a subjective opinion of poster.
Reason of review
Problem with delivery

Review in Luxury / Jewelry category from Bloomington, Illinois | Etsy review

2.1
Details
I was a 1st time buyer on Etsy. I ended up buying from a seller who is quite untruthful in both what she is selling and her communications. When I questioned this on Etsy's general forum, my post was removed. After reading through several other posts on the same forum, I've realized that Etsy sides with it's sellers and their practices, even if dishonest, yet buyers are not allowed to point out anything negative having to do with Etsy. Seems to me if no one is allowed to post anything negative based on their experience with Etsy, I guess customer service takes 2nd place to their ratings.
View full review
Review
#750599 Review #750599 is a subjective opinion of poster.
Reason of review
Bad quality

Etsy Online Order Review from Chicago, Illinois

1.0
Details
Etsy, abigail ellison in particular suck. I bought never recvd she held in to my money for 6 days and didn't have a courtesy to say she wasn't shipping it AND THEN CANCELS IT. WHAT A ...
View full review
1 comment
Anonymous
#1081977

WARNING DO NOT ORDER FROM Esty, I ordered through Etsy Web site, I never received the order, I did as followed and sent an email and Never received ANY response back from the seller Jelly Pop Designs AKA Jelly Bean Designs Meriden, CT. USA.

ETSY have zero customer service help.

All they do is give you a pop up to send an email to seller who doesn't respond, or your choice is to go through the Etsy website, which gives you a Case Number and I still have Not heard back from them. I would never order from this more than likely SCAM website AGAIN!!!!

Review
#732765 Review #732765 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
I ordered a dress for my granddaughter as the flower girl in my sons upcoming wedding Sept 25. The seller, Nolla Colletcions, shows that my order was delivered. It never arrived. When we saw that I had put 12-8 rather than 1218 for my address, they blamed me and...
View full review
2 comments
Anonymous
#1054353

Boohoo. Stop ordering stuff online if you can't be bothered to CHECK YOUR INFORMATION.

Shops have no clue where you live so they have to trust your mishandled information. It's up to YOU, not them.

View more comments
Review
#700163 Review #700163 is a subjective opinion of poster.
Cons
  • Etsy help desk was no help and rude
  • Bad customer service
  • Nolla collections rip off
Reason of review
Problem with delivery
Loss
$39
Preferred solution
Deliver product or service ordered
Tags
  • bad seller
  • Flower Girl Dress Disappointment

Impossible to get response from etsy

1.0
Details
I ordered a t shirt several weeks ago paid for the shirt via PayPal and never received it , it was for my toddler grandsons birthday so is absolutely no good to me now , i tried contacting the vender ' bodacious baby' more than once with no luck so tried contacting etsy still nothing , this has to be one of the most difficult web sites I have ever encounted and will never use it again and wouldn't recommend them to anyone , I just wanted to correspond with someone / anyone about my experience before I resorted to this !!!!
View full review
1 comment
Anonymous
#1054357

Stop ordering from venders and order from vendors. Clearly venders are a scam.

Review
#684949 Review #684949 is a subjective opinion of poster.
Reason of review
Never received order
Loss
$22
Preferred solution
Full refund
1.0
Details
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
SELLER SENT BROKEN VAPORIZER BLAMED ON  USPS NO REFUND - Etsy review
Tammy's Tastries sent me a vaporizer described as in excellent working condition. These pictures state otherwise. $15.00 for vaporizer and $20.00 for shipping. Vaporizer did not work, and has a clinking noise in the black top. You can see the rust also. She states...
View full review
Review
#616001 Review #616001 is a subjective opinion of poster.
Pros
  • I feel taken advantage of
Cons
  • Did not fix problem
Reason of review
1,3,7,9
Loss
$35
Preferred solution
Seller/Etsy pick up return postage and send me my $15.00 back.

Contact Etsy Customer Service

Website:
Mailing Address:
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
All Etsy Contacts

Etsy Products and Services Reviews

Compare Companies

Etsy
Etsy
1363 reviews
1.8
VS
Ebay
Ebay
1363 reviews
1.8
Compare Etsy vs Ebay

Latest Question

Etsy Questions

Counterfeit Merchandise | Etsy review from Chicago, Illinois

Believe it or not if you thought ebay has alot of fake / counterfeit merchandise than stay off of est.com. Just do a search of "cc" brooch, pin, ribbon, bracelet, earrings, even REPLICA and you will see tons of counterfeit Chanel merchandise. I have tried reported these counterfeit items through the "report item" button on etsy and even writing to etsy's supposed marketing integrity department but etsy REFUSES to remove any counterfeit merchandise on their site. Since the sale of counterfeit merchandise is illegal and etsy REFUSES to remove these items, etsy should be held culpable. Shame on you etsy.com
View full review
Review
#570373 Review #570373 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Counterfeit Merchandise