Item not as described - Case closed by Etsy with no further comments

141 of 209 Etsy reviews

Bought a dress from #Clothes4Girls for a toddler.what I received was a poor quality,unfinished dress that had to return.

It looked like a "fail" from pinterest. We agreed I would send it back and get it on time for a trip I had. But did not get it back on time asagreed with seller because she had other orders ahead.

Opened a case with Etsy, but it was just closed and there is nothing I cancan really do.

Sent and email to customer service, but nothing can be done. They just don't reply back. Basically, when buying at Etsy buyers are basically on their own. There is no support or guarantee from them you'll be getting what you paid for.

As seller said I completely wasted my money by sendingback the dress and not getting a refund.

Seller kept the dress and I did not get a refund.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality

  • What I liked
      No items
  • What I disliked
    • No guarantee
    • Rip off
    • Bad customer service
    • Bad seller

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Toddler Dress
Review category
Auctions and Internet Stores
review #665268 by

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141 of 209 Etsy reviews
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Jul 14, 2015 #1007481

That is true about Etsy. By the way, that is a horrible dress for a small child.

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