I received an email from Etsy notifying me that my account's email address was changed. I did not make this change, so I clicked on the link to "contact support." Then it asked me to log in to my account.
Whoever hacked into my account and changed the email address also changed the login credentials, so I was unable to log in. He/She also had already charged over $300 to the credit card saved to my account!
I messaged Etsy about the problem (couldn't find a phone number) and they have yet to get back to me. Had to cancel the card with the bank to prevent further charges.
Product or Service Mentioned: Etsy Account.
Reason of review: Poor customer service.
Etsy Pros: Variety of products offered, Dealing directly with craftsmen.
Etsy Cons: No phone number to contact them, Support.
Location: Porter, Texas