Cleveland, Ohio
Not resolved

I have been billed over $200 and only purchased one item for $37. I've been billed over $20 for 11 months.

Cannot get a hold of customer service either via phone or email. I was never notified that I was being charged and was only able to figure it out via The billing started in 10/2015 went through 12/2015 and resumed in 5/2016 through 9/2016 when I finally noticed and closed my account.

The number posted for customer service does not work, so you are forced to wait for a response via email or telephone. If this has happened to you as well, please contact me at

Product or Service Mentioned: Etsy Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Etsy Cons: Being ripped off.

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My problem has been resolved. There was an error in how the transactions were recorded. Can you please take this down?


You snooze, you lose. From now on, check your monthly statements carefully.

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