Cleveland, Ohio
Not resolved
1.0
Details
2 comments

I have been billed over $200 and only purchased one item for $37. I've been billed over $20 for 11 months.

Cannot get a hold of customer service either via phone or email. I was never notified that I was being charged and was only able to figure it out via Mint.com. The billing started in 10/2015 went through 12/2015 and resumed in 5/2016 through 9/2016 when I finally noticed and closed my account.

The number posted for customer service does not work, so you are forced to wait for a response via email or telephone. If this has happened to you as well, please contact me at janoskol1@gmail.com.

Product or Service Mentioned: Etsy Customer Care.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Etsy Cons: Being ripped off.

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Anonymous
#1224082

My problem has been resolved. There was an error in how the transactions were recorded. Can you please take this down?

Machele
#1215211

You snooze, you lose. From now on, check your monthly statements carefully.

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