Etsy are no processing any of my payments for orders. Have customers now cancelling hundreds of pounds worth of orders.
Written and written and written and written and written to Etsy support - but they dont support. No replies at all. There is no customer support line, no phone line - and only a link to an email service which they dont respond to. They take hundreds of pounds from me in fees and dont even reply to ANY emails - they just cant be bothered.
Every new order is not having payment processed and I am losing so much money - and Etsy just cant be bother. Sure this is not legal having NO CUSTOMER SUPPORT IN THE UK.
But just be aware - you have a problem - you wont get any help. They will take lots of money of you - but you wont get any help.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: No customer support in the uk no payments processing.