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Good morning

I am a loss. I'm a South African shop owner on Etsy.

Who do I talk too about my funds that still don't reflect in my account? It's three days late, and this has never happened before. My bank says it's in their side. I received their mail saying my money is on the way, it always arrives on Tuesday, but now it's Thursday and still nothing.

I cannot fill orders without the payments. I'm speaking of thousands of rands ! IV been with them for 6 years. It was much better when we were still responsible for drawing our own funds from PayPal.

This new system is a mess.

This is my livelihood.

It is impossible to speak to them directly, no phone numbers for South Africans to contact them. Just tons of dropdown menus that are useless and can't fix a problem.

User's recommendation: Be advised if something goes wrong your chances of help are zero.

Location: Johannesburg, Gauteng

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