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I am a long time seller with Etsy I have had multiple issues with them. This past spring I was selling hatching eggs from my farm.

Other people were selling the same on etsy...still are. Well, one customer complained because her eggs didn't hatch. There is a no return policy because hatching eggs is a high risk. It explained that in length in the listing.

Etsy removed my egg listings for violating "no live animals". I contacted their trust and safety team to explain that eggs are just eggs (food)--not animals--unless incubated under ideal conditions. They still removed my listings yet continue to let hundreds of other people sell eggs. No one would ever help me and their trust and safety team just replied with "they weren't going to discuss it further and that they would delete my account if I continued to list them."

I was also selling fabric through etsy--which is allowed, supposedly.

I saw other people were listing items that they were claiming were handmade but they actually got from the same supplier as me. So I went ahead and I listed other items from my store thinking it was ok. I had another seller complain that I stole their work. I tried contacting the seller but they refused to provide any proof that they made it.

Again, my listings were removed but when I contacted etsy for help to provide proof and provided proof of my own that multiple people were selling the same items, MY listings were removed and yet these other people were still allowed to sell and Etsy NEVER responded to me.

Jump forward a few weeks. I was making good sales, over $1,000 a day. I had a lady purchase a custom-made dress from me. As soon as I provided the tracking information this woman started talking about returning it.

I said, "I'm sorry custom dresses are not refundable." She went ballistic and started messaging me, harassing me for days on end. I reported her to etsy for abuse. They retaliated by removing MY account with over 100 active orders. When I tried to dispute it, etsy said they wouldn't even discuss it and that I wasn't allowed on etsy anymore given my "history".

Meanwhile, I had a 5 star customer rating and out of hundreds of orders only had a few "karens". Not only did they close my store but they withheld my funds from my last sales and made it impossible for people to contact me. So they were opening cases left and right thinking I was scamming them and Etsy was refunding them even after I provided tracking information. I lost my business, my reputation was smeared, and I lost tons of money because of etsy.

I went online and saw they have done this to other sellers. I did try calling in and I was hung up on before I could even get a word in edgewise and if Etsy ever did respond to an email (seldom) it was only to tell me they weren't going to respond.

I will be pursuing legal action as I am sure I can find others who have experienced the same issues.

I had another account open with them so I relisted my fabric only on there. It was immediately closed with no explanation.

I did receive an email a couple of days before my account was closed stating that i could not sell anything other than my fabric on the etsy store and several of my listings were deleted by etsy. Well that weekend my horse was dying of cancer and we spent all weekend out in the rain, while I was very sick dealing with her and then burying her.

I tried to tell etsy that is why I hadn't removed all the other listing yet because they don't have bulk edit. But they refused my appeal.

It wasn't just treating sellers poorly. I saw one customer who opened a case because she claims her item was sent to the wrong address. Etsy closed it immediately, claiming it was delivered?!

before I could even look into it for her.

Etsy is the absolute worse.

Someone needs to hold them accountable for the horrible way they treat people and ruin business! They are messing with people's livlihoods.

User's recommendation: AVOID ETSY AT ALL COST!

Product or Service Mentioned: Etsy Seller Program.

Preferred solution: Let the company propose a solution.

Etsy Cons: Awful service no one cares.

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