Pink Panther Review

Looking to order pink panther baby shower items
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Review
#944374 Review #944374 is a subjective opinion of poster.

Etsy Experience

1.0
Details
Twice in less than two months I have had the displeasure of a seller getting paid for items which were never sent. The latest one closed the case and has yet to send a refund. Etsy does not offer phone support and allows the seller to dictate not only whether or if they refund money not due them, but also they have control over the reviews given to them regarding a bad transaction. Now, I am out of nearly $20, which I never received the items as of June 27th, which the seller created a shipping label and nothing else. I have been a seller for Etsy. Don't know when or why the reputation for those who sell on Etsy went down, but I am really suspect in buying anything on Etsy after these two experiences.
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2 comments
Keanna
#1217923

etsy never gets involved. they don't care.

i had a problem with a seller "not as described". he said i repaired it and in the feedback, he said he repaired it. i called him a nasty liar. i'm not sure about buying anything on there anymore.

this is what i found out from my experience. the seller told me he doesn't have to give me a refund. etsy doesn't require it. i asked etsy, i talked to kayla and she said no, they're not required to.

i was wanting return shipping cost for that piece of trash he sent me for 82.00. It was Repose, a leather jacket and he was an arrogant lying person.

etsy doesn't even require him to give me my money back. they won't require the seller to refund you even if you didn't get it.

Anonymous
#1185877

Please go to this forum on Etsy...it will explain a lot...and enlighten you as to what's currently going on with Etsy

https://www.etsy.com/teams/7720/bugs/discuss/17862239/

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Review
#880651 Review #880651 is a subjective opinion of poster.
Service
Etsy Shipping Service
Cons
  • Etsy supports the sellers
  • Way sellers can get money
  • Buyers can not give their opinion in a truthful
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
Tags
  • Toerings Scam

Etsy Shipping Service Review

2.0
Details
I ordered a pack of music note stickers i haven't received my order 5.45 was debited from my account on 7-1-16 Shirley Addison Phone 954-305-1806
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Review
#878324 Review #878324 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Problem with delivery

Bad For Small Business | Etsy review from Wake Forest, North Carolina

1.9
Details
I wanted to add another shop and profile but the personal profile name was taken which is my shop name. I figured I could email Etsy and prove I own the name. They don't have customer service for shop owners. It seems like they pull keywords out of your "support request" and then email you back a template that they think might work. They did this twice. Now I realize as a shop owner, I'm expected to pay for renewals every day which is about $30 per month to be in the search results. Not including the 20 cent listing fee and the seller fee for every item sold. For that much money, I can run Facebook ads and get traffic to my own site. Thank you to everyone who wrote reviews about being a customer on Etsy. I handmake my own stuff and hate it when jewelry is on Alibaba or Ebay and resold on Etsy as "handmade"
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Review
#864973 Review #864973 is a subjective opinion of poster.
Product
Etsy Account
Pros
  • Products until now
Cons
  • Etsy help desk was no help and rude
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • Poor Partnership

Wall Clock Review

1.3
Details
I do not recive my wall clock yet. I make the order in May 07.
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Review
#851998 Review #851998 is a subjective opinion of poster.
Reason of review
Problem with delivery

Etsy - Chickasaw Knife Review from Elizabeth City, North Carolina

1.0
Details
Etsy is a scam DONT USE THIS SITE I bought a knife paid 93 dollars. It was a cheap piece of ***. Tried to contact seller per esty guide lines. Seller would not respond Finally talked to live person and she could not give a ***. They will not help you if you buy a product that is *** they are not going to help you I sent the piece of knife *** back to seller esty said most sellers have no refund policy. What the *** I got screwed WILL NEVER USE THIS *** SITE AGAIN. STICK WITH EBAY. THEY ARE VERY HELPFUL FROM EBAY IF U GET FUKD. DO NOT DO NOT BUY FROM ESTY. THEY ARE SCAMMERS
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Review
#762813 Review #762813 is a subjective opinion of poster.
Reason of review
Bad quality

Sending items I don't want | Etsy review from Wilmington, North Carolina

Frances Martin is sending me items I did not order. The first order came with no bill/notice etc. Today I received another one. I am sending it back un-opened. The paper can be used but I don't want something that I can use when I want to. You are sending me things I don't want. Don't Want, Don't Want I have tried for 3 days to find and send an e-mail to the sender. The only way I can do that is to set up an account with you. Why would I want to do that when you can't seem to have any where to send a complaint. I am going to the expense of mailing it back. I should not have to do this for something I never ordered. Walmart tried to pull the same thing on me but at least I could go to the order form and cancel it out. I have yet find any order form to cancel. Shirley J Lang Shirley J Lang
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Review
#634265 Review #634265 is a subjective opinion of poster.
Reason of review
Getting items I do not order

Etsy - Return Policy Review from Chapel Hill, North Carolina

1.0
Details
How does a person order anything or obtain information? They dont take call! Very bizarre. Email doesnt work. They are seemingly a business that makes it impossible to do business! Zero customer service So here is my question: Etsy if you make your company unreachable for people to make inquiries to purchase an item, then i have to assume that returns would be impossible. Why are you so unreachable?
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1 comment
Anonymous
#1054364

Wtf are you even talking about? You contact the SHOP OWNER.

The person that will sell you the ITEM.

Etsy has nothing to do with it. They're ignoring you because you're ignorant.

Review
#634136 Review #634136 is a subjective opinion of poster.
Reason of review
Poor customer service
I placed a custom order with a shop called lolasitas. There was never an estimated time of delivery set since the shop owner had to make the item. I purchased it on January 13th. Had not received in February so I contacted the owner saying it was the next order she was...
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Review
#411197 Review #411197 is a subjective opinion of poster.
Loss
$100

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Mailing Address:
Etsy Support Team 117 Adams Street
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Phone:
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Latest Question

Etsy Questions
The admin and staff at Etsy.com are making sellers very uneasy with their quick and not very well thought out closings of stores on their site. http://consumerist.com/360889/sellers-growing-increasingly-unhappy-with-lack-of-professionalism-at-etsy...
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3 comments
Dalylah
#649400

I was forced as an etsy seller to give refunds to customers when I had proof their item was delivered and did refund them. Yet they still can leave a negative comment. Etsy legal calls feedback an 'opinion'.

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Review
#114432 Review #114432 is a subjective opinion of poster.