Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
0 comments
1.0

I ordered a product from Etsy and paid the money. A few days later I received an email saying the vendor no longer sold on Etsy and to click a link in the email to arrange my refund.

When I click on this link it say "page not found".

I emailed the seller directly and my mail was undeliverable.

I emailed the Etsy support email and received a reply saying the inbox was not monitored.

According to Etsy's customer service section I can report a problem with an order by selecting it from my online account. However the order does not show up on my account and when I follow Etsy;s instructions to add an order to my account, it does not work. Etsy do not have a customer service email or phone number for me to call to resolve this.

Therefore I have had to go through my bank to dispute this payment.

In summary, Etsy have taken my money for a product they have not shipped and made it impossible for me to contact them to gain a refund. Therefore I can't possible recommend them as a vendor.

User's recommendation: Purchase elsewhere.

Location: Amsterdam, North Holland

Do You Have Something To Say ?
Write a review

Comments

PissedConsumer.com is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.

Etsy Reviews

  1. 1348 reviews
  2. 305 reviews
  3. 215 reviews
  4. 156 reviews
  5. 147 reviews
Etsy reviews