Giorgi P
Verified Reviewer

Etsy - why is my account deactivated?

Hello. On November 18, for some unknown reason and without warning, the store and account were blocked.

Then you write and I did not receive an answer from you as to why you blocked the store. I am already ashamed to write because you wrote at least 100 times to find out the reason and I did not receive an answer. Please rebuild the store. The first month's tax was also paid.

I could not even pay for the second month because 18 was blocked.

I owed $ 80. I had $ 170 for sales.

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Alan in Wisc

The only way you get anything from etsy.com is by filing*** complaint. Make sure you contact your legislators and demand they start making laws about e-commerce and all the companies that do business in the U.S. yet refuse to hire people that you can actually get in touch with for customer service, instead of relying on the Better Business Bureau to do that service for these billion and million dollar companies.

Harry Rollins

Financial Expert

According to Etsy Help Center, if your account privileges were permanently suspended due to a policy violation and you’d like to continue selling on Etsy, you may file an appeal with Etsy.
To file an appeal:
  • Click Contact support at the company website. You’ll be prompted to sign in to your Etsy account;
  • Select My Account, then Reopening a Suspended Account;
  • Write a detailed message, including:
    • A description of your business history with Etsy;
    • What factors led to your suspension;
    • Your plan to remediate the issues in your account;
    • Details about how the items you sell fit within Etsy’s policies.

A specialist will review your appeal and your account history, and reply with a final decision over email.
For further assistance please contact Etsy Customer Service at (844) 935-3879.

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