I've been trying to contact someone regarding my order, i was supposed to get a refund since July 03, nobody answers my calls, they make me wait for 1hr, then just said my call cannot be answered, I already opened a case online, escalated the case, and did everything I need to do online, but have not received any response at all, and nobody answers any of my messages, Its more than $600 that Etsy stole to me, and it was for a bed for my foster kids, but I just need SOMEONE to get this issue fixed as soon as possible and get my refund. What is a good number or email of someone who cares that I can talk to?

who will fix this? or should I go ahead and act legally with this site?

My order number is Order #205964****

and this is my case. Case #103972****021 Opened on May 30, 2021

Location: Austin, Texas

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