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Hello A case was opened 11/12/2020 against my store. The email notifying me has no reply.

I can not access seller support. The order was placed using global shipping. I purchased shipping on the etsy website and proceeded as usual. This is the first time an order has not been delivered according to the customer.

However, I called USP and they say the order was delivered. You can also see under the tracking the order was delivered.

How does a customer get $100 free product when we did everything right. I would like to be compensated for this refund as I claim it was done in error.

Case #102032****711

Tracking Number for order:

Tracking Number: 940010****0946********

Your item was delivered at 10:11 am on September 21, 2020 in MIAMI, FL 33102.

USPS Premium Tracking Available

Status

Delivered

September 21, 2020 at 10:11 am

Delivered

MIAMI, FL 33102

Thank You

Salem Weldeyesus

User's recommendation: dont defraud online sellers to your advantage - this is fraud.

Location: Buford, Georgia

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