Etsy Reviews and Complaints
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Most Helpful
I purchase a hookah stand including tools but I did not get any of the screws. Product was fast made in a rush that some of my products are damaged and not properly made. On top of that my purchase took about two months to receive. I purchased on February 25. I finally...
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Review
Service
Etsy Shipping Service
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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Review
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an...
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Review
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Etsy stole my money, closed my account and refuse to explain why
Etsy deactivated my account, closed my shop after charging my credit card and rudely hung up on me over the phone twice when asking for an explanation. All they said was to cease communication with Etsy and that I should have received an email for their trust team. However, they won't let me get a word in when I ask what these emails are about and If I can have them re sent, they just hang up
1 comment
Review
Cons
- Closed shop for no reason
- Poor customer service
- Scammed by etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Etsy - Poor product
I need a refund. The shirts are horrible. I’m so disappointed.
Review
Reason of review
Not as described/ advertised
Preferred solution
Full refund
Etsy in Orlando, Florida - Poor product
I need a refund. The shirts are horrible
Review
Etsy - Invoice#1489217702- KimCreations
I placed an order with Kimberly Ehnes in August. I understand her Father passed away and she was trying to catch up on her orders. I have been patiently waiting. When I email her I get the same reponse. I am just wanting a credit back to my account and this point. Thank you Jackie Burns
Review
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Etsy - I was scammed
I want a refund I was scammed , I bought a rotted headdress it was sent to me with the beads falling off! I returned it the day that I received it!! The seller would not acknowledge my calls or emails! She’s stating that I ruined it!! I have the email showing the time delivered and the receipt from when I sent it back which was 2 hrs later. Etsy closed the case without looking at the details.
Review
Pros
- One of a kind products
- Unusual items
Cons
- Demanding sellers unethical practices or lose their ranking
- False adversizing
- Deceptive store
Reason of review
Not as described/ advertised
Loss
$78
Preferred solution
Full refund
Tags
Etsy - Did not receive part of my order
Web # 1527286781, ordered a packaging with the book Did not received
Review
Product
Etsy Website
Pros
- Have had great results of previous orders
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Etsy in Kissimmee, Florida - Not satisfied
I ordered rings and was suppose to receive them between 10/2/19 - 3-5 days. Its now 12/04/19 and I have not received them as of yet. I ordered rings from you s well and when I got them they were missing stones. I really enjoy your products, now I'm now questioning the items, now having to get the stones checked, to ensure they are natural. Please send my product. Ive emailed a man named David several times but was told he couldnt send right away due to a festival. I dont believe I can refer this company to anyone because of the way ive been treated.
Review
Etsy in Honolulu, Hawaii - I ordered a hoola
I ordered a hoola and my ordered is cancelled and I got a refund because it’s said I upgrade without a hoola.. What pissed me off, I can’t talk to no one to see what happened. Your website is so complicated I can’t reach your customer service and your website is very confusing. I kept googling til I found this
Review
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I have the same problem and I am desperate. I really don't know what to do, since this is my livelihood...