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Etsy
Reviews Chart
$310K
CLAIMED LOSSES
2K
TOTAL REVIEWS
150K
PAGE VIEWS
14
ISSUES RESOLVED
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude seller cancelled order for no reason
Seller cancelled my order without even asking. She leaves details out of the description in which it says handmade but what she doesnt say is she send the items to a seamstress to be made so she is not making them. Estimated delivery was 2 weeks when first purchasing but after was told September 2 (WHICH WAS FINE) is when it will be shipped by. I kindly asked if she could give me an estimation of shipping since it is the day after it says. I then asked again for an estimation of shipping wondering if she thinks it will be 1,2, or 3 weeks. Instead I got a whole backstory and excuses and then she just cancelled my order without mutual agreement. SO UNPROFESSIONAL AND RIDICULOUS. Probably asked her 4 or 5 separate times if she could give me an estimation of when she thinks it may be shipped by but was only given attitude. Really was looking forward to my purchase. Obviously not getting it.
User's recommendation: Don’t buy anything from Salena Herring in Texas!!!!
ID
Product
Etsy Salena Herring Profile
Pros
- No pros
Cons
- Seller was rude
- Was giving unprofessional excuses
- Did the opposite of what was asked
Preferred solution
Apology
Order change
I ordered Birch logs and only need on package of three not two. Please change my order.
ID
Preferred solution
Let the company propose a solution
Hypocrisy
I was just about to buy a wallet, now I won't. Hypocrites: Etsy banned an ad of a crafter selling Stop The Steal stocking caps. Etsy allows the sale of many AntiFa items. The emblem represents rioters, those who commit massive property crimes, commit assaults, arsonists and murderers.
User's recommendation: Etsy harms its sellers, wish I could support sellers w/outy supporting Etsy.
1 comment
ID
Preferred solution
change policy
Trying to get my order
i accidentally used my prepaid card on file to pay for order by accident i need the welding svg asap for a christmas gift ..i keep trying to reach you people with no success ya have both my accts locked out and nothing i do unlocks them!!!!!!!!!! sophiagracereb@***.com is the other acct.
ID
Location
Hillsboro, Illinois
I want my order personalized
I order a n San Francisco 49er light For my Dad I wanted the Light to be personalized with his name and 5 xthe super bowl championships I try to write it in the bar but it only got his name and place my order .
ID
Preferred solution
Deliver product or service ordered
An order
my name is Ana Fleites i would like to know what happen whit my order
ID
Pros
- Problam solve
Cons
- Inability to contact etsy directly
- No response from etsy
Preferred solution
i need a solution please call me
PissedConsumer.com fights for consumer rights
My bracelet I ordered just broke . I'd like a replacement
I my bracelet broke . I was wearing it and then it was gone I would like a replacement
ID
Preferred solution
Full refund
Shop closed before i got my purchase
Seller closed shop. And never sent my item stole 50$ from me.
User's recommendation: Don’t buy from Etsy buyers are barely protected from scam artists.
ID
Location
Centereach, New York
My order was missing the future hubby socks
I did not receive my whole order I am missing the hubby socks I received the wife socks I wouldn't really like a phone call from somebody my number is 815-341-**** I am also being charged now on my credit card to a company called 6ya which I thought was affiliated with I plan on contacting my credit card company about these charges I'm very disappointed in your reaction to this
ID
Location
Lockport, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with coupons
I created a coupon offering 10% off for customers with abandoned basket and recently favourited 2 weeks ago. Even though I have had numerous favorites on my site I think to date only 2 emails Have been sent out and none for abandoned basket. How can this be remedied
ID
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW.T.F.
NonWhat the *** is your issue. Why do you even have a number for people to contact.And no one to speak to. *** millennials, which I am one too but still. Just deactivate the phone number. This site I used to love but now it is pathetic. This site is a joke now. Wtf seriously. GET YOUR *** TOGETHER.
ID
Preferred solution
Don’t care
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my order
Hi, please cancel order #184412****. I didnt understood how its working, sorry. Please refund my money. Thank you so much
ID
Loss
$54
Preferred solution
Full refund
Bad mojo business
Ordered product from person claiming to be something she is not. Order was shipped but never arrived after 2 weeks. She's cursed my calling me a *** I did get my refund from Etsy but she still insist on harassing me.
ID
Service
Etsy Shipping Service
Do not publish my previous review.
Mad cad Studios for which I have file a complaint. There's been a serious change and I wish not to give this negative review on mad cad Studios. The situation has been resolved I have no further issues with this company they did right by me and settled the matter. Only good reviews for this company thank you.
User's recommendation: 100%.
ID
Was unable to complete order trying to correct billing address to to where where order to be sent
After discovering that at the check-out section to review my order that the billing address and sending address was the same I tried to correct it but it wouldn't let me edit. Tried to call Etsy on customer service number online but was not able to talk to someone directly only a recording. Disappointed that I wasn't able to speak to anyone not even a live chat.
ID
Location
Houston, Texas
My item is long pending to ship
What going on with my item
User's recommendation: This is wrong.
ID
Location
Birmingham, Alabama
Loss
$21
Preferred solution
Price reduction
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No one cares... If this "crafter" or should I say opportunist trying to cash in on idiots who would buy this junk was so passionate.
they should find another platform that would support them. Maybe they should try to sell their junk on Parler. I do get it.
I too have been banned from various platforms where I try to sell right-wing nut junk. It's not fair that they won't allow me to earn money while taking advantage of the silly and ignorant.