Etsy Reviews

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Update by user May 25, 2021

I've not heard anything I am sure this crook split the money with Etsy why else would he still be on their site I am angry this person got away with this but even more angrier at Etsy I feel like they dismissed my complaint I guess it was my money he stole not theirs...

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1 comment
#2063312

Pay with PayPal! They will refund your money if you do not receive your order.

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ID
#2520816 Review #2520816 is a subjective opinion of poster.
Pros
  • Etsy has great service when the stores are real
  • Good items
Cons
  • This was my only negative experience
Loss
$220
Preferred solution
Full refund
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Seller cancelled my order without even asking. She leaves details out of the description in which it says handmade but what she doesnt say is she send the items to a seamstress to be made so she is not making them. Estimated delivery was 2 weeks when first purchasing...
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3 comments
#2036596

"..... Or if you would prefer I can cancel your order....." This what your text message said.

She is giving you a choice here. Thist sentence does not states... I am cancelling your order. Maybe you misinterpreted what she wrote.

I cannot understand you not being happy since she continued to push the date further back. Totally understandable. I live in Texas and every thing really was shut down. I can attest to that.

We were in a lockdown and now , that we are 'open' my city which is a tourist type place has had 300,000 every weekend. My town is a popular tourist area and out population is about 50,000. We have experienced this since it was ok to go places. As far as this person having someone else making her items.

I know of someone who evidently buys things from others and resells them. The person I know and this person is not the same. I know that the main requirement is that all items must be homemade or vintage. This person does fit the homemade portion.

The item does not need to be made by the shop owner. I do not believe that is in the rules. I cannot speak for the person who was selling to you. She does not work for Etsy so, in a sense Etsy cannot be blamed.

If she was employed by them then, yes that would be an Etsy issue. Life was crazy during the pandemic because everything was shut down. Parents in Texas could not go to work because schools and daycares were closed. Lots of parents had tons of issues.

This was a nightly thing on the news.

Hopefully, the people got vaccinated and Delta will not be as bad. Unfortunately, the current news says it is already rising for unvaccinated people.

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ID
#2150788 Review #2150788 is a subjective opinion of poster.
Product
Etsy Salena Herring Profile
Pros
  • No pros
Cons
  • Seller was rude
  • Was giving unprofessional excuses
  • Refunded my purchase with no mutual feelings
Preferred solution
Apology

To find out why my account was deactivated

I don't have any more details as to why etsy deactivated my shop. I am new to selling on etsy and if I accidentally did not follow their rules then please tell me what I did wrong, so I can fix it and make sure nor to do it again. Thank you so very much for your time and help!
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ID
#3282417 Review #3282417 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

To change billing date

Billing my account at end of month instead on the 5th of each month. Plz help me. Yall have been billing at the end of each month and costing me nsf charges. I get my disability check on the 5th day of each month
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ID
#3282024 Review #3282024 is a subjective opinion of poster.
Location
Opelousas, Louisiana
Loss
$32
Preferred solution
Bill me on the 5th day of the month plz

Seller never responded to emails and never bothered to explain why.

Never received cookie jars. Had to ask bank to resolve issue. At this time, my credit card has been refunded. And I hope this resolves it

User's recommendation: stay away from seller.

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ID
#3281772 Review #3281772 is a subjective opinion of poster.
Location
Portland, Oregon
New Reviewer

I didn’t receive item

My only aggravation with Etsy is when theres a problem with an order they make it a process. I had to finally get the number off of the internet to call and resolve my issue. It took 2 minutes over the phone after getting a run around for 5 days through their online support .

User's recommendation: It’s a good site but sellers can be shady.

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ID
#3281578 Review #3281578 is a subjective opinion of poster.
Location
South Yarmouth, Massachusetts

Did not give an option to speak to a live person for sellers

My Etsy account was suspended for non-payment And I cant get any support as you have to sign in and you cant if your account is suspended and frozen! Absolutely terrible customer service system for sellers!

User's recommendation: Make sure your notification settings are setup correctly.

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ID
#3281079 Review #3281079 is a subjective opinion of poster.
Location
Louisville, Kentucky

Damaged product when recceived

Noone seems to be able to give me an address to kitty stix so I am return damaged goods. If you can find me an address I would appreciate it. Thank you.
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ID
#3281058 Review #3281058 is a subjective opinion of poster.
Location
Goodview, Virginia
New Reviewer

Scammed

Etsy - Scammed
Etsy - Scammed
Etsy - Scammed
i bought shoes from a shop and they said they were hacked and that they dont sell shoes and that i need to contact etsy, the shoes were $200 and i was gonna get them for my girlfriend for her birthday and so she ended up getting nothing.
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ID
#3280184 Review #3280184 is a subjective opinion of poster.
Location
Edmond, Oklahoma
Loss
$185
Preferred solution
Full refund
New Reviewer

Cannot I suspend my account as email sent to me says I can ignore it if I did sign in from the device

Cannot get any help to unsuspend my account have gone round and round in circles with support help - I was sent email to say a sign in had been made from new device but if I had signed in on this device to ignore email but no instructions on how to restore my account !
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ID
#3279820 Review #3279820 is a subjective opinion of poster.
Location
Belfast, Northern Ireland
Preferred solution
Deliver product or service ordered
New Reviewer

Hacked

Somebody is ordering a bunch of stuff from my account and they changed my email and everything so I cant get into it
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ID
#3279730 Review #3279730 is a subjective opinion of poster.
Location
Sparta, Wisconsin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to login

I was receiving numerous emails that I had sold some items. I dont sell on ETSY. I thought my account was compromised so therefore I tried logging in to change password and was unable.
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ID
#3279579 Review #3279579 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida

As a buyer my acct gas been suspended. Don't know why or how to unsuspend it.

There seems to be no way to contact Etsy to ask them a guestion about my account.I'm afraid my account has been hacked.
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ID
#3279513 Review #3279513 is a subjective opinion of poster.
Location
Boston, Massachusetts

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Having trouble retrieving my downloads

Ive requested from the seller more than 4 time to get assistance with downloading my vendors list and have never received a response so not I have an item that I paid for and have no access to..so I requested a refund through etsy I will never order from this seller and would suggest you follow suit do not order from this seller

User's recommendation: Do not order from these people.

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ID
#3279448 Review #3279448 is a subjective opinion of poster.
Location
Elk Grove, California
Loss
$15
Preferred solution
Full refund
New Reviewer

Closed shop

Etsy closed my shop without any notice and without any excuse I called them and emailed them and tried to chat with them many times a day every day for two weeks until I gave up - they will not answer the phone, they will not write you back, they will not give me any reason my shop is closed I had a very successful shop for eight years ....the disrespect is shocking!
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ID
#3279418 Review #3279418 is a subjective opinion of poster.
Location
Greenwood Village, Colorado
Loss
$4000
Preferred solution
Apology

I was supposed to a email to start getting my money back. NEVER GOT YET

I did not receive merchandise but was charged BUT START MY REFUND. I was on hold over 1 hour. Thank you
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ID
#3279180 Review #3279180 is a subjective opinion of poster.
Location
Litchfield, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel order

It didnt give me option to post a picture,,,,,,,,,,,,, . Z..,,..,,,,.,.:::)377373****3992****:87:8;848848****83838;88;8(77/737747****75775
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ID
#3278886 Review #3278886 is a subjective opinion of poster.
Loss
$128
Preferred solution
Full refund

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