Etsy Reviews and Complaints
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On July 9, 2019 Etsy sellers received a letter from Etsy CEO josh Silverman stating that Etsy will be offering a “free shipping guarantee” beginning on July 30, 2019. He then went on to explain in the memo that sellers didn’t need to REALLY offer free shipping, but...
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Most Helpful
Review
Service
Etsy Seller Program
Pros
- Wide market with potential
- Sellling getting ripped off
Cons
- Demanding sellers unethical practices or lose their ranking
- Greed has become too rea
Reason of review
Bad quality
Tags
Etsy review: I need o help
Why did you close my store? I didn't violate Etsy's policy. All my works are protected by copyright.You have not responded to my messages for 5 days. I'll have to go to court if you don't answer. The account on which my store was registered: nadezhda.osipova.design@gmail.com
Review
Cons
- Your customer service
Reason of review
Customer service does not respond 5 days!
Etsy review: I am not sure at this time
I purchased an item but shortly realize the item that I purchased was not in stock according to the delivery message. So I cancelled my item but to my surprise Esty.com took the money out of my bank even through the item was not in stock. How can I get my money returned back to me. I purchased a Mytee 8904 spinner. Please advise.?
Review
Cons
- Poor seller tools and no phone number to the dispute team
Reason of review
Problem with delivery
Loss
$807
Preferred solution
Full refund
Etsy review: I am not sure at this time
I purchased an item but shortly realize the item that I purchased was not in stock according to the delivery message. So I cancelled my item but to my surprise Esty.com took the money out of my bank even through the item was not in stock. How can I get my money returned back to me. I purchased a Mytee 8904 spinner. Please advise.? My name is Phyllis Lee my phone number is 626-755-1237 and or my email address is phyllee_2016@yahoo.com
Review
Service
Etsy Customer Care
Pros
- I feel taken advantage of
Cons
- No receiving the product i paid for
Reason of review
Problem with delivery
Loss
$807
Preferred solution
Full refund
Get phone to call etsy
got billed for 60.50 on or about 10/19. Wondering what is for.
Review
Cons
- Noone to contact when things go wrong
Reason of review
Problems with payment
Preferred solution
What did i order
Etsy review in Cincinnati, Ohio: Check order
Where is my order please
Review
Etsy seems to kill off ethnic sellers
For no reason, Etsy killed off my store front BEFORE I sold any items. It seems they're the 'free speech police' even when the expression of one's meaningful artform uses language that normally signifies the opposite, typically for humorous or emphatic effect. In other words, Art with irony. And art with African American models displaying the art. It seems as a seller you're okay with Etsy as long as your selling images of cows, chickens, goats and panoramic scenery of fruitful plains.
Review
Product
Etsy Account
Cons
- Failure to honor their policies
- Poor seller tools and no phone number to the dispute team
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Don't order from etsy!
Placed an order and wanted to cancel minutes after placing as the shipping date was not acceptable which wasn't available until I submitted. Tried to cancel through Etsy and Stag and Peaches. The how to just gave me a round and at one point suggested I pay for tech support, seriously. I'm beyond furious!!!
Review
Pros
- There are no pros
Cons
- No customer support in the uk no payments processing
- There is no customer support at all
Reason of review
Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I received $500.00 worth of gift cards to Julia Crea Style (Julia Semenko) on Etsy. The person that ordered them for me ordered them in May. They actually meant to buy me $500.00 worth of Etsy gift cards, but since they are technically challenged. Julia’s creations are...
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Review
Etsy review: Haven’t gotten an order
I need to know if an order was shipped, it’s for a gift
Review
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Deliver product or service ordered
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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Review
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
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