Etsy Reviews

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Update by user May 25, 2021

I've not heard anything I am sure this crook split the money with Etsy why else would he still be on their site I am angry this person got away with this but even more angrier at Etsy I feel like they dismissed my complaint I guess it was my money he stole not theirs...

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1 comment
#2063312

Pay with PayPal! They will refund your money if you do not receive your order.

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ID
#2520816 Review #2520816 is a subjective opinion of poster.
Pros
  • Good items
  • Etsy has great service when the stores are real
Cons
  • This was my only negative experience
Loss
$220
Preferred solution
Full refund
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Etsy - Rude seller cancelled order for no reason
Seller cancelled my order without even asking. She leaves details out of the description in which it says handmade but what she doesnt say is she send the items to a seamstress to be made so she is not making them. Estimated delivery was 2 weeks when first purchasing...
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3 comments
#2036596

"..... Or if you would prefer I can cancel your order....." This what your text message said.

She is giving you a choice here. Thist sentence does not states... I am cancelling your order. Maybe you misinterpreted what she wrote.

I cannot understand you not being happy since she continued to push the date further back. Totally understandable. I live in Texas and every thing really was shut down. I can attest to that.

We were in a lockdown and now , that we are 'open' my city which is a tourist type place has had 300,000 every weekend. My town is a popular tourist area and out population is about 50,000. We have experienced this since it was ok to go places. As far as this person having someone else making her items.

I know of someone who evidently buys things from others and resells them. The person I know and this person is not the same. I know that the main requirement is that all items must be homemade or vintage. This person does fit the homemade portion.

The item does not need to be made by the shop owner. I do not believe that is in the rules. I cannot speak for the person who was selling to you. She does not work for Etsy so, in a sense Etsy cannot be blamed.

If she was employed by them then, yes that would be an Etsy issue. Life was crazy during the pandemic because everything was shut down. Parents in Texas could not go to work because schools and daycares were closed. Lots of parents had tons of issues.

This was a nightly thing on the news.

Hopefully, the people got vaccinated and Delta will not be as bad. Unfortunately, the current news says it is already rising for unvaccinated people.

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ID
#2150788 Review #2150788 is a subjective opinion of poster.
Product
Etsy Salena Herring Profile
Pros
  • No pros
Cons
  • Did the opposite of what was asked
  • Refunded my purchase with no mutual feelings
  • Seller was rude
Preferred solution
Apology
New Reviewer

Poor quality

The quality of the beads bought was below expectation, need to return it as soon as possible, kindly send me your shipping labels

User's recommendation: i will not recommend it to anyone.

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ID
#3001297 Review #3001297 is a subjective opinion of poster.
Preferred solution
Full refund

Fraudulent activity with account

Unable to speak to anyone, just a recorded message, very disappointing, di you have a number that I can soeak to someone?
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ID
#3000855 Review #3000855 is a subjective opinion of poster.
Location
Doncaster, England

I have ordered 5 items 5 days ago they dont seem to be processing

Please could you reassure me that I am going to get these items please could you really show me I'm going to get these items that I've ordered because I'm a little bit concerned if you could do this for me yet see I would feel much more at ease and not so concerned thank you.
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ID
#3000375 Review #3000375 is a subjective opinion of poster.
Location
Birmingham, England
New Reviewer

Trying to figure out how to refund someone

A lady purchase my product and decided she didnt want it changed her mind she wants a refund I dont know how to do it
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ID
#2998890 Review #2998890 is a subjective opinion of poster.
Location
Sarasota, Florida
New Reviewer
Etsy - Customer lied and now my shop is suspended
Etsy - Customer lied and now my shop is suspended
Etsy - Customer lied and now my shop is suspended
Etsy - Customer lied and now my shop is suspended
A customer opened a case when an item did not ship when she thought it should, which was 1 week sooner than the production time for the item. She also provided Etsy an old tracking number, so obviously it didn't show any movement. Etsy issued a refund without the...
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ID
#2997769 Review #2997769 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Large customer base
Cons
  • Questionable honesty
  • Never delivered or refunded
  • Etsy help desk was no help and rude
Loss
$1500
Preferred solution
I was my account reinstated and I was my incorrect negative balance removed. I also want compensation for lost income and the damage done to my business.
New Reviewer

Email change

Having trouble changing my email my email I currently have on this account I can no longer access so Im trying to change it but it wont let me since I have no access to my other email
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ID
#2997700 Review #2997700 is a subjective opinion of poster.
New Reviewer

Closing my shop

My account was suspended and my August and September payments still not released. I want to close my account and get my payment

User's recommendation: To be careful.

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ID
#2997612 Review #2997612 is a subjective opinion of poster.
Loss
$561
Preferred solution
Let the company propose a solution
New Reviewer

Wrong item

This is not the same item that I order this item is low quality and is thifrent than the one that I ordered
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ID
#2997594 Review #2997594 is a subjective opinion of poster.
Loss
$328
Preferred solution
Full refund
New Reviewer

Account locked

I requested a call back. Please call me at 205.242.5539. My email address is sallymclark@***.com. Thank you, Sally Clark
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ID
#2997410 Review #2997410 is a subjective opinion of poster.
Preferred solution
Help to unlock my account so that I can place an order.
New Reviewer

My order never arrived

I already talked to the seller and he said that I sent it but I did not receive anything I even asked my neighbors, my email has a key, nobody can access it only me the seller did nothing to help me and was rude
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ID
#2997091 Review #2997091 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Cancel order

Supposed to receive order on 9/28. Have waited too long and needed earrings for my job. Had to buy other earrings.
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ID
#2997025 Review #2997025 is a subjective opinion of poster.
Cons
  • Order never came
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

As a buyer, my account has been suspended.

DMade purchase but the seller name was different when PayPal sent my receipt. Buying quilt fabric but said I purchased baby needs. I contacted PayPal and filed a fraud issue. Next day I realized it was the same seller. Contacted PayPal with that info and fraud complaint was canceled. Now have a suspended account after years of purchases. Never received an email from Etsy like the message said I would to reactivate my account.

User's recommendation: Don’t panic. Do some research. Although I’ve been hacked before. I’m ultra careful when it comes to my accounts.

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ID
#2996569 Review #2996569 is a subjective opinion of poster.
Preferred solution
Reactivate my Etsy account.

Someone hacked my accountp

Someone hacked into my account and changed the code that I cannot access my account. And no one was able to help me and free my account and unlock my account so I can take my credit card out of

User's recommendation: Help.

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ID
#2996459 Review #2996459 is a subjective opinion of poster.
Location
Howell Township, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Difficulty with package

I was not happy with how many emails I had to send in reference to my package and when it would be delivered. Finally it was stated it was delivered through an email but it was not because I was home all day waiting for it to come. I did what was told to me by Etsy, checking neighbors, checking with the post office and checking for a notice that might have been left but there was nothing. The post office told me they never had any such order, when in fact Etsy told me that was how it was being delivered. Finally, 2 weeks later I received the package. It was delivered to another house not even near my house and the person brought it to me.

User's recommendation: My order came from China. If I would have known where it was coming from I would have never ordered it. It’s not easy to find out where your order is coming from. Very deceiving.

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ID
#2995072 Review #2995072 is a subjective opinion of poster.
Pros
  • Good service prices products
  • Cute items
  • You can buy a product quickly
Cons
  • Dealing with someone from a foreign country
Preferred solution
Let the company propose a solution
New Reviewer

I want to speak with someone

I want to speak to someone now! At 480 304 **** Ive been on hold fir hours and all I want to do is check something on an order and dont tell me to go to Etsy hep.com because that sucks
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ID
#2995029 Review #2995029 is a subjective opinion of poster.
Cons
  • Not true
  • Didnt recieve it
  • Demanding sellers unethical practices or lose their ranking
Preferred solution
I just want to freaking check an order with a live person

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