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Featured Most Helpful
1.9
Details
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
I purchase a hookah stand including tools but I did not get any of the screws. Product was fast made in a rush that some of my products are damaged and not properly made. On top of that my purchase took about two months to receive. I purchased on February 25. I finally...
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Review
#1049771 Review #1049771 is a subjective opinion of poster.
Service
Etsy Shipping Service
1.0
Details
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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Review
#1705244 Review #1705244 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Etsy Has No Scruples
2.3
Details
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an...
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Review
#1705054 Review #1705054 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy stole my money, closed my account and refuse to explain why

1.0
Details
Etsy deactivated my account, closed my shop after charging my credit card and rudely hung up on me over the phone twice when asking for an explanation. All they said was to cease communication with Etsy and that I should have received an email for their trust team. However, they won't let me get a word in when I ask what these emails are about and If I can have them re sent, they just hang up
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1 comment
Anonymous
#1775511

I have the same problem and I am desperate. I really don't know what to do, since this is my livelihood...

Review
#1701017 Review #1701017 is a subjective opinion of poster.
Cons
  • Closed shop for no reason
  • Poor customer service
  • Scammed by etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy - Poor product

I need a refund. The shirts are horrible. I’m so disappointed.
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Review
#1700985 Review #1700985 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Full refund

Etsy in Orlando, Florida - Poor product

I need a refund. The shirts are horrible
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Review
#1700982 Review #1700982 is a subjective opinion of poster.

Etsy - Invoice#1489217702- KimCreations

I placed an order with Kimberly Ehnes in August. I understand her Father passed away and she was trying to catch up on her orders. I have been patiently waiting. When I email her I get the same reponse. I am just wanting a credit back to my account and this point. Thank you Jackie Burns
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Review
#1700965 Review #1700965 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

Etsy - I was scammed

1.0
Details
I want a refund I was scammed , I bought a rotted headdress it was sent to me with the beads falling off! I returned it the day that I received it!! The seller would not acknowledge my calls or emails! She’s stating that I ruined it!! I have the email showing the time delivered and the receipt from when I sent it back which was 2 hrs later. Etsy closed the case without looking at the details.
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Review
#1700021 Review #1700021 is a subjective opinion of poster.
Pros
  • One of a kind products
  • Unusual items
Cons
  • Demanding sellers unethical practices or lose their ranking
  • False adversizing
  • Deceptive store
Reason of review
Not as described/ advertised
Loss
$78
Preferred solution
Full refund
Tags
  • Unprofessional
  • misleading

Etsy - Did not receive part of my order

Web # 1527286781, ordered a packaging with the book Did not received
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Review
#1699531 Review #1699531 is a subjective opinion of poster.
Product
Etsy Website
Pros
  • Have had great results of previous orders
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Etsy in Kissimmee, Florida - Not satisfied

I ordered rings and was suppose to receive them between 10/2/19 - 3-5 days. Its now 12/04/19 and I have not received them as of yet. I ordered rings from you s well and when I got them they were missing stones. I really enjoy your products, now I'm now questioning the items, now having to get the stones checked, to ensure they are natural. Please send my product. Ive emailed a man named David several times but was told he couldnt send right away due to a festival. I dont believe I can refer this company to anyone because of the way ive been treated.
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Review
#1698944 Review #1698944 is a subjective opinion of poster.

Contact Etsy Customer Service

Mailing Address:
Etsy, Inc.
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
All Etsy Contacts

Etsy Products and Services Reviews

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Etsy in Honolulu, Hawaii - I ordered a hoola

3.0
Details
I ordered a hoola and my ordered is cancelled and I got a refund because it’s said I upgrade without a hoola.. What pissed me off, I can’t talk to no one to see what happened. Your website is so complicated I can’t reach your customer service and your website is very confusing. I kept googling til I found this
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Review
#1698457 Review #1698457 is a subjective opinion of poster.