Etsy Reviews
Etsy FAQs
Etsy is a global e-commerce marketplace. Headquartered in Brooklyn, NY., USA, Etsy offers a broad range of products mainly focusing on handmade creations, crafting supplies, and vintage goods. The platform is designed for buying and selling operations.
How to sell on Etsy?
According to Etsy Help, users need to install the Sell on Etsy app to start trading. It is used for managing orders, analyzing sales, and processing payments. All sellers should be verified via a credit card or PayPal registration. Charges are applied as soon as sellers open their shops and publish listings.
How does shipping work on Etsy?
According to the Etsy shipping policy, sellers are responsible for shipping their sold merchandise. They should purchase the Etsy shipping labels to ship orders via FedEx, USPS, and Canada Post. The purchased labels can be downloaded from the Orders page.
How to cancel an order on Etsy?
As stated in the Etsy cancellation policy, you should contact the seller to cancel your order. Sellers can cancel their sale provided that the buyer hasn’t made a payment yet, or by mutual agreement with them before dispatch.
How to return an item on Etsy?
If you need to return your merchandise, you should get in touch with the seller to find out the return and exchange policies since they differ. If you have never received your order or the order was not as described, you may file a complaint to Etsy.
Etsy Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
I've not heard anything I am sure this crook split the money with Etsy why else would he still be on their site I am angry this person got away with this but even more angrier at Etsy I feel like they dismissed my complaint I guess it was my money he stole not theirs...
- Good items
- Etsy has great service when the stores are real
- This was my only negative experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
"..... Or if you would prefer I can cancel your order....." This what your text message said.
She is giving you a choice here. Thist sentence does not states... I am cancelling your order. Maybe you misinterpreted what she wrote.
I cannot understand you not being happy since she continued to push the date further back. Totally understandable. I live in Texas and every thing really was shut down. I can attest to that.
We were in a lockdown and now , that we are 'open' my city which is a tourist type place has had 300,000 every weekend. My town is a popular tourist area and out population is about 50,000. We have experienced this since it was ok to go places. As far as this person having someone else making her items.
I know of someone who evidently buys things from others and resells them. The person I know and this person is not the same. I know that the main requirement is that all items must be homemade or vintage. This person does fit the homemade portion.
The item does not need to be made by the shop owner. I do not believe that is in the rules. I cannot speak for the person who was selling to you. She does not work for Etsy so, in a sense Etsy cannot be blamed.
If she was employed by them then, yes that would be an Etsy issue. Life was crazy during the pandemic because everything was shut down. Parents in Texas could not go to work because schools and daycares were closed. Lots of parents had tons of issues.
This was a nightly thing on the news.
Hopefully, the people got vaccinated and Delta will not be as bad. Unfortunately, the current news says it is already rising for unvaccinated people.
- No pros
- Did the opposite of what was asked
- Refunded my purchase with no mutual feelings
- Seller was rude
Poor quality
User's recommendation: i will not recommend it to anyone.
Fraudulent activity with account
I have ordered 5 items 5 days ago they dont seem to be processing
Trying to figure out how to refund someone
- Large customer base
- Questionable honesty
- Never delivered or refunded
- Etsy help desk was no help and rude
Email change
Closing my shop
User's recommendation: To be careful.
Wrong item
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Account locked
My order never arrived
Cancel order
- Order never came
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAs a buyer, my account has been suspended.
User's recommendation: Don’t panic. Do some research. Although I’ve been hacked before. I’m ultra careful when it comes to my accounts.
Someone hacked my accountp
User's recommendation: Help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDifficulty with package
User's recommendation: My order came from China. If I would have known where it was coming from I would have never ordered it. It’s not easy to find out where your order is coming from. Very deceiving.
- Good service prices products
- Cute items
- You can buy a product quickly
- Dealing with someone from a foreign country
I want to speak with someone
- Not true
- Didnt recieve it
- Demanding sellers unethical practices or lose their ranking
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