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Etsy - Terrible customer service

My order neither shipped nor arrived. Seller did nothing except take my money and Esty let them. Esty dragged its feet in responding to my $312 claim. This was my first time using Esty so I expected a few bumps, not the full on wall-in-the-face I got. I would highly recommend that people stay away from Esty and stick to sites like EBay
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Warranty
Website
#1330010
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Etsy - Baby first party

My baby first party is voming up and i would love if u could make her busy beavers party set
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Service Scheduling
Staff
Tracking Tool
Turnaround Time
Usability
Value for money
Warranty
Website
#1328900
Reply to reviews
I place my order on July 31st, received an email on August 1st informed me that my item would be shipped on August 8th and received estimated August 9th through the 11th. August 11th came and went no item was received I then sent an email from my account inquiring the...
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1.8
#1328822
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Esty took down, a very factual negative review I left for a dishonest abusive seller. I purchased a $50.00 painting from a seller on Etsy, but it was misrepresented. She became defensive and abusive when I called her on it, she offered to allow a return, but, after I...
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Anonymous
Michelle Tandy

Which shop was this?

Anonymous
Michelle Tandy

Who was the seller? I wonder if this is the same one I had a problem with?

#1325608
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I want my belt so what is the damn problem
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Anonymous
Jamie Donahue

The problem is that the seller is dishonest, took your money and is laughing all the way to the bank. Seller is also laughing at us for being so gullible. They shouldn’t take ...

#1315117
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I bought Red Bally shoes from Canada. The seller omitted the fact that they were 9 1/2 A which means narrow. She sent me measurements but they were all wrong. The shoes are not wearable. I would like a complete refund and shipping charges since it's Canada. She is not...
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1.0
#1313410
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I've sent emails to Tom, at tyedye, wanting to know the status of my order which was supposed to be delivered June 29, 2018. Tom has not responded. Poor communication really *** me off because there is no reason for it. I ask that you try to get an answer for me or...
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4.2
I liked
  • Variety of products
I didn't like
  • Product not received and no response from vendor tiedye
#1308270
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Took my money and never shipped my item. No response to my messages. Had to go to my bank to file a dispute. Do not use this site!
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Anonymous
Jamie Donahue

Same happened to me. Seller printed a USPS shipping label to make it look legit and item never shipped or arrived. If it did ship, seller did a piss-poor job of resolving the ...

1.0
#1308037
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The Ad for the box braid wig jumps out at you but when you actually receive the wig it jumps away form you. It is not what you expect. The wig is very very very heavy. It actually feels like a ton on your head. The Ad says you can pint the brains up in a bun..not true....
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1.0
Product
I didn't like
  • Poor customer service
#1304663
Reply to reviews
This is not a good site to do business with. This is not customer service friendly. Customer Service here is very poor. It is like pulling teeth to get in contact with a live person. You are being sent all over the place trying to locate any help at all. When you do...
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1.0
I liked
  • Will never use this site again
I didn't like
  • Will never use this site again
#1304649
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