Etsy Reviews and Complaints
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I purchase a hookah stand including tools but I did not get any of the screws. Product was fast made in a rush that some of my products are damaged and not properly made. On top of that my purchase took about two months to receive. I purchased on February 25. I finally...
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Review
Service
Etsy Shipping Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My account suspended ? | Etsy review
Update by user 1 day ago
they contacted me that the problem is solved.
Original review posted by user 1 day ago
Hi, I saw a training on your Etsy platform and I followed the information that you give in support part, and i just listed and configured my account to put my logo and icon and for a moment I see the message account suspended ! please re-activate my account, thank you Best regards Resolved
Review
Product
Etsy Account
Pros
- Theory of selling the products by individuals
Cons
- No phone number to contact them
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
My account was suspended | Etsy review from Warren, Michigan
Please reactivate my account: Teddys vintage shop
Review
Make sure you have an order number | Etsy review
I ordered an 2018 smugglers notch resort ski trail map on Dec 30. I have not received it or heard anything. My e-mail is jandbfarmer@charter.net There is no order number I my receipt.My phone is 1 802 748 9098, I live in Vermont and this is a gift for my son.
Review
Service
Etsy Shipping Service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDo not waste your time with Etsy, they have absolutely no customer service, will not answer emails, no phone number to call, basically, they have no intention of helping buyer nor seller.
my account is suspended. I've written them several emails as I planned on purchasing over $4 thousand dollars worth of materials I need for my business. They will not tell me why my account has been suspended. I have NEVER sold anything on their site, yet they claim there is money I owe. I have looked everywhere on their site and cannot find anything, anywhere where it shows I owe money. I have been on several sites where there are other people saying the same thing. I don't need ETSY to buy or sell my items.
Review
Service
Etsy Customer Care
Cons
- Customer service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
Do no shop AsLoveCrystal | Etsy review
A seller robbed me and Etsy is not concerned or trying to help me.i have been trying for days to contact etsy and the seller with no response. this is bad business. i want my money back. Seller never sent item i purchased, and will not respond to me.the name of the shop is AsLoveCrystals. Do not shop with them. etsy has shut off all live communications and customer support
Review
Reason of review
Problem with delivery
Loss
$9
Preferred solution
Full refund
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMAKE SURE YOU GET WHAT YOU ORDERED | Etsy review
I PURCHASED TWO NINTENDO LAMPS AND NEVER RECEIVED THEM!!!! THEY WERE BOTH PURCHASED ON 11/25/19 ONE CAME OUT TO $139.63 THE OTHER WAS $141.81. I WOULD APPRECIATE A CALL BACK AT 832-922-1700. OR EMAIL DDESI333@AOL.COM.. IAM A DECORATOR AND THESE WERE FOR OUR MODEL HOMES!!! I DID ORDER TWO ON 12/06/19 AND YOU REFUNDED ME FOR BOTH ON 12/09/19 FOR $141.81 TWICE. I REORDERED THEM BECAUSE IT SHOWED YOU HAD THEM IN STOCK NEVER RECEIVED THEM BUT YOU STILL HAVE OUR MONEY.. PLEASE INFORM ME OF WHAT I NEED TO DO!?!? Desiree Villanueva
Review
Pros
- Great merchandise
Cons
- Never delivered or refunded
Reason of review
Problem with delivery
Loss
$281
Preferred solution
Full refund
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSell your items anywhere but etsy.
Etsy has horrible customer service, no phone number to call, does not respond to emails either. I received notice of my account being suspended during my trying to check out, i have tried every way to see what the problem is, I don't owe any money to any past account or business account. I have contacted Etsy customer service via email and no response to any of the 8 emails I have sent them. They are useless. I will not be doing business with them any more.
Review
Pros
- Products
Cons
- No response from etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Simple. I ordered a pillow. I paid a shipping fee and then was contacted by DHL requesting additional fees to be paid to cover PROCESSING FEES, TRANSACTION FEES, plus duty and taxes. A premium was already paid to the Seller to cover these costs. I have been double...
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Review
Pros
- Some fair sellers with nice products
Cons
- Some corrupt and cheat sellers
Reason of review
Double delivery charges and very deplorable customer service
Loss
$90
Preferred solution
To have the order fulfilled and action taken against the seller for double charging.
Not as seller | Etsy review from St Petersburg, St Petersburg
Why Etsy Help doesn't respond??? The worse customer service!
Review
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Don’t see profits in my checking account | Etsy review
I have completed orders and new customers have placed orders but I don’t see the money In my checking account. I have a picture of my bank account showing the last deposit and I have taken a few orders but I don’t see the money In my account. Please help
Review
Pros
- Good online sales
- Have had great results of previous orders
Cons
- I do not see where the profits are going
Reason of review
Problems with payment
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