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Featured
1.9
Details
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
Etsy - Did not got what I played for
I purchase a hookah stand including tools but I did not get any of the screws. Product was fast made in a rush that some of my products are damaged and not properly made. On top of that my purchase took about two months to receive. I purchased on February 25. I finally...
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Review
#1049771 Review #1049771 is a subjective opinion of poster.
Service
Etsy Shipping Service
1.0
Details
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
Etsy - Misleading practices and threats to livelihood
On July 9, 2019 Etsy sellers received a letter from Etsy CEO josh Silverman stating that Etsy will be offering a “free shipping guarantee” beginning on July 30, 2019. He then went on to explain in the memo that sellers didn’t need to REALLY offer free shipping, but...
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Review
#1589046 Review #1589046 is a subjective opinion of poster.
Service
Etsy Seller Program
Pros
  • Wide market with potential
  • Sellling getting ripped off
Cons
  • Demanding sellers unethical practices or lose their ranking
  • Greed has become too rea
Reason of review
Bad quality
Tags
  • unethical
  • Poor Policies
2.3
Details
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an...
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Review
#1705054 Review #1705054 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Etsy - Unresponsive Terrible Customer Service

1.0
Details
Etsy - Unresponsive Terrible Customer Service
I opened shop on etsy. But next day my shop is suspended by Etsy. There was no any information about why etsy suspended my shop .I tried to contact with etsy seller customer support(I sent many emails but no response) But seller customer support unresponsive(The worst seller customer support ever). This is very frustrating. Because I have my own designs and I spent bunch of $ for design copyrights. I just realized that there is another seller who is selling my designs without my permission. Now As a victim of ETSY, Now I am looking for legal consultant for addressing this issue.
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Review
#1657052 Review #1657052 is a subjective opinion of poster.
Pros
  • Seller customer service
Cons
  • Response your seller
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Poor Communication With Seller

Etsy - My acc has been deactivated

4.0
Details
Etsy - My acc has been deactivated
My Acc on etsy.com has been deactivated and i can not log in! i don't recieve an email from Etsy. And now, what can i do reopen it?
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Review
#1652907 Review #1652907 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Access/ activation issues

Etsy stole my money, closed my account and refuse to explain why

1.0
Details
Etsy deactivated my account, closed my shop after charging my credit card and rudely hung up on me over the phone twice when asking for an explanation. All they said was to cease communication with Etsy and that I should have received an email for their trust team. However, they won't let me get a word in when I ask what these emails are about and If I can have them re sent, they just hang up
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1 comment
Anonymous
#1775511

I have the same problem and I am desperate. I really don't know what to do, since this is my livelihood...

Review
#1701017 Review #1701017 is a subjective opinion of poster.
Cons
  • Closed shop for no reason
  • Poor customer service
  • Scammed by etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Etsy suspended my account without notice. I have tried to talk to them but they simply say not to write more. They don't give me explanations. I have almost 3000 sales and have been selling on Etsy for 6 years. I have 700 reviews with an average of 5 stars, so I don't...
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Review
#1705244 Review #1705244 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Etsy Has No Scruples

Etsy - Account deactivated

Etsy - Account deactivated
My etsy account has been suspended. I don't know why, I just sell my designs on the platform to increase sales.i link my printful account with etsy but my account is suspended.
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Review
#1693378 Review #1693378 is a subjective opinion of poster.
Product
Etsy Account
Cons
  • No response from etsy
Reason of review
Poor customer service
Loss
$14
Preferred solution
Opening my account There is no time to waste

Etsy - I was scammed

1.0
Details
I want a refund I was scammed , I bought a rotted headdress it was sent to me with the beads falling off! I returned it the day that I received it!! The seller would not acknowledge my calls or emails! She’s stating that I ruined it!! I have the email showing the time delivered and the receipt from when I sent it back which was 2 hrs later. Etsy closed the case without looking at the details.
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Review
#1700021 Review #1700021 is a subjective opinion of poster.
Pros
  • One of a kind products
  • Unusual items
Cons
  • Demanding sellers unethical practices or lose their ranking
  • False adversizing
  • Deceptive store
Reason of review
Not as described/ advertised
Loss
$78
Preferred solution
Full refund
Tags
  • Unprofessional
  • misleading

Contact Etsy Customer Service

Mailing Address:
Etsy, Inc.
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
All Etsy Contacts

Etsy Products and Services Reviews

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Etsy - Defiant seller

1.0
Details

Update by user Nov 02

I repeatedly stated to Cancel my order and credit my card , but the shop kept making statements , never just saying OK, will do.

Original review posted by user Nov 02

I tried to cancel an order before it shipped as the size of this hat was child's size , not shown in ad, Seller is new and told me to write to ESTY for a refund.. I have never experienced this before. She also said she didn't have time for this now and would deal with it within 2 weeks. I think she doesn't know how the site works.
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Review
#1697818 Review #1697818 is a subjective opinion of poster.
Pros
  • Many diverse agents
Cons
  • I just want to talk to a knowledgeable etsy person
  • Noone to contact when things go wrong
Reason of review
Return, Exchange or Cancellation Policy
Loss
$66
Preferred solution
Full refund
Tags
  • Beligerant Seller