Unclaimed
Etsy
Reviews and Complaints
1.4M
CLAIMED LOSSES
7K
TOTAL REVIEWS
340K
PAGE VIEWS
55
ISSUES RESOLVED
Etsy Reviews
Ordered Nutra Burst & never received my order…
Received email saying my product was lost in transit & They informed me that they will resend my order Its Been almost a month & a Half I still havent received my order when I msg them about it No response
ID
Location
Dallas, Texas
New Reviewer
Problem with order
I purchased the necklace For mother's day . when I receive the item it was the wrong color I contact of the seller , They replied back to my email and tell me it was a mistake on their part. I email the seller back and asked if they were going to correct the issue since then I have emailed them 7 times, and they have not yet replied to any of my emails . The necklace was supposed to be Sterling silver and I received cold Plated
User's recommendation: I don't recommend buying from them customer service is harribel.
ID
Cons
- No help on customer service
Preferred solution
Deliver product or service ordered
New Reviewer
Scammer
Bought local shirt for 60 bucks .got it with made in China tags and have pictures! Contacted buyer and they said Amazon is stealing their products!!! Please call as your dealers on etsy are scamming people and I have pictures and emails to prove! I want my money back. 971 331 **** Jenny
User's recommendation: *** no.
ID
Pros
- Used to love etsy
Cons
- Only automated responses
- Total garbage
- Fraudulent
Loss
$60
Preferred solution
Full refund
New Reviewer
Never received 192.00 credit back for bracelet sent back to shop 2 months ago.
Sent back gold bracelet 2 months ago to gold diamonds 4 less, v. Beach shop. Owner received bracelet 3/28/22, never refunded my 192.00 back. Want my refund, been 2 months, pissed at him and stay supoort. No help.
User's recommendation: Do not trust!!!!!
ID
Location
Norfolk, Virginia
Loss
$192
Preferred solution
Full refund
New Reviewer
Poor customer service
Item not delivered, bounced around ni help given . Do not order from here!!! No help. Contact nos not working.
User's recommendation: Don’t.
ID
Location
Hackney, England
Loss
$15
Preferred solution
Full refund
New Reviewer
Missing products
Bought 18 k gold Jewellery, one pair was missing, and the other pair was not as mentioned in the web. Very unhappy with the purchase. Would like to return products.
User's recommendation: Don’t buy babeina 18k gold items in Etsy.
ID
Location
Frederick, Maryland
Preferred solution
Full refund
New Reviewer
Cancel order
Update by user May 17, 2022
If you were hoping to ever get through to customer service you won’t!
Original review posted by user May 17, 2022
Cannot get through to customer service! It gives you no option to do so! I have tried and failed to get through to you many times now and I dont feel like trying anymore the best thing you could do is give me back my money cancel my order or Ill report you to the Better Business Bureau! User's recommendation: Have a way so I want to get through to you a actually human.
1 comment
ID
Pros
- I would know of any pros just cons
Cons
- You cannot get through to customer service
Loss
$12
Preferred solution
Full refund
New Reviewer
Never arrived
SThe company said that they sent it usps and that it was not signed for so returned to Indonesia. I had asked what happened to my headdress? They said that when they receive it in Indonesia they will return ot to me. I had paid for the item in full. It never arrived. I asked them for help since I paid $90 and this is for a business(vacation rental). They said that they cant return the item to me because they never received it back? I am still waiting and out $90
User's recommendation: Stay away.
ID
Location
New York, New York
Pros
- Great producrs
Cons
- No way to contact them-seller advertised through them
- No phone number for etsy to talk to a real person
- Impossible to contact them
Loss
$82
Preferred solution
Deliver product or service ordered
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New Reviewer
Fake product and threatening behaviour
Seller sold me fake product and threatens me police are now involved I have crime reference number abs I also want my money back
ID
Location
Manchester, England
Pros
- Full refund at this point because of the threats
Cons
- Fake items claimed as real
- Inability to talk to someone returns difficult
- Closing my account without warning
Loss
$15
Preferred solution
Full refund
Where is my order
My order I ordered a pair of Air Force sneakers on April 15 and still havent received them would you please let me know when I would be getting them
ID
Location
Edenton, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerITEM NEVER RECEIVED- 2nd TIME‼
I placed an order from a vendor through Etsy. I received a FedEx tracking number from the seller on 5/10/22 with no EDD. I contacted FedEx on 5/16/22 and was told the item is still with the shipper. This is the second time I have had this problem and its feeling like company fraud. I tried contacting Etsy and the number doesn't work. Smells like a Scam. Do Not Use This Company
User's recommendation: DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE SCAMMED.
ID
Pros
- Many products
Loss
$190
Preferred solution
Full refund
New Reviewer
Bad service there is no customer service for issues with your packages.
Was told my package arrived but I found nothing. I tried calling but the phone number is no longer available.
User's recommendation: Nope.
ID
Location
Tampa, Florida
You can’t contact them
Says my account is frozen, I gave them all information they requested which by the way they have nothing has changed
User's recommendation: Sell elsewhere.
ID
Location
New Port Richey, Florida
Waited 40 min. Never answered the call VERY in professional
They suck. Really. This sucks too. What ore do u want me to say? No no no no no no no no no no no no no no
ID
Location
Downers Grove, Illinois
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReceived wrong item I paid 300.00 dollars
I paid $328 for two television series on DVD and received one thumb drive and no DVDs. There is no way for me to use a thumb drive I need the DVDs but no one will return my notes or messages phone calls anything I'm very dissatisfied
ID
Loss
$328
Preferred solution
Deliver product or service ordered
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Etsy
Getting through to customer service is an impossibility!