Unclaimed
Etsy
Reviews and Complaints
800K
CLAIMED LOSSES
4.8K
TOTAL REVIEWS
270K
PAGE VIEWS
40
ISSUES RESOLVED
Etsy Reviews
Not heard anything
Due 2 items from the company not arrived yet. Was due 11th and 13th November. Overall the items on the website are very nice but soft have liked to have recieved my items on time.
User's recommendation: Okay site but don't use anymore.
ID
Pros
- Nice in pucture
Cons
- Poor seller tools and no phone number to the dispute team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRefund needed
Received #223561****. Totally unacceptable. Contacted Seller and they referred me to you. Can't seem to surf your many policies and procedures to complain. The product is totally unacceptable and looks like it was made by a 6 yr old. Seller was of no help. I want refund and will return.
User's recommendation: Too many products and too many sellers,policies,etc.
ID
Cons
- Difficult to relate
Loss
$49
Preferred solution
Full refund
Reset password
I am still not able to access my account. Not able to talk with human. It has been over a year trying to speak to someone.
User's recommendation: Do not use this site.
ID
Location
Tulsa, Oklahoma
Pros
- Making some extra money
Preferred solution
Phone call
New Reviewer
There's a mistake on my order information
A friend placed the order for me and he accidentally allowed the word groomsmen to be on one of the beer mugs I ordered. All I want is for the word to be off the mug. I just want Pearson with a K and Pearson with a P; two mugs, both saying Pearson and two different initials. Please advice
ID
Pros
- So far no help at all
- Just a run around
Cons
- Worst customer service
Preferred solution
My beer steins as ordered Without the word groomsmen on either one. Please see the aforementioned texts
Account
Etsy refuses to try and help me resolve my problem! That have made a profit off of me for the past 3 years. They have terminated my account and I dont know why. They also take more percentage from sales than they should! I pray for companies such as Etsy because they will real what they sow!!
ID
Location
Pembroke, North Carolina
I never received my order and they lied and said I had it on the 17th of this month never between 16th never,BUTT!!! They have my money. I'm furious I don't play when it comes to my money ,I don't have much ,. I'm disabled on a limited income, and this literally...
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ID
Location
Hyattsville, Maryland
Massive fees
I think I am being overcharged I just sold an item for £300 and Etsy took £38 in fees thats seems very high
ID
Location
Northampton, England
New Reviewer
Cancel order # 220621****
I ordered and no delivery of item that I ordered. Eric from Hiamoy Art did not want to do my art that I wanted. So please refund my money.
ID
Location
Porter Ranch, California
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New Reviewer
Complete inability to communicate with company without joining.
This by far the stupidest company i have ever dealt with. You can't communicate unless you join them, not even phone much less email. I'm not a joiner as Mark Twain would say. I do not want to be infected by their disease. I just wanted to know where to send the photo on my brother's gravemarker but they made that impossible. There's no way to contact a seller either. What happened to buying without joining? The disease is not covic its these companies who invade and take over your life with endless emails. Well i put a stone cold stop to that. Less is more and i will keep my privacy and stop the invaders.
User's recommendation: don't buy from this company. their policies screams of we don't care about you, only us.
ID
Cons
- No human contact whatsoever
Preferred solution
Let the company propose a solution
Orders I did not make
Zero response from Etsy and impossible to contact them by phone regarding a fraudulent order. After sending multiple emails I am still awaiting this to be cleared up
User's recommendation: Do not use etsy.
ID
Location
Huddersfield, England
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerBAD, TWO ORDERS, BOTH HAD PROBLEM. ONE PAINTING ORDERED WITH FRAME. DID NOT COME WITH FRAME. I CANNOT USE IT. NO ONE LISTENS MY VOICE AND DO NOT REFUND. THE OTHER TABLE ON WHEELS COMES IN PACKAGE SO R
Same as above Back Write a Public Review or Complaint Company name Reason of your review More details of what happened
User's recommendation: BE AWARE.
ID
Loss
$282
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy Etsy account was hacked
Dear Etsy today the19th at 8.30 my account was hacked and two big payments came out of my bank account. Contact my bank and they are going to look into it and do everything they can to get my money back. I wanted to report all this to you. Could you cancel the order and get my money back. Hope you can stop this person before they do it to anyone els.
ID
Location
Chelmsford, England
Loss
$1000
Preferred solution
Full refund
Items not received- it's a scam as far as I can tell.
Ordered on October 27th. Never got a confirmation. Money was taken out of my account. It said on November 15th tried to deliver but wrong zip. On my account u can see my zip was correct, 37934. She put in 37917 ?? On 17th USPS said returned to sender. So now my money is tied up and no necklace. I have about 4 hrs of trying to figure out. PLEASE HELP
User's recommendation: DO NOT ORDER FROM THIS SELLER.
ID
Location
Lenoir City, Tennessee
Dear Sir, I bought too hot wheel items from the same seller back to back October 27 got charged for this item also for shipping and have not received anything. I have done everything on my end to try and get this resolved and have had no luck, no response whatsoever. I...
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ID
Pros
- No receipt on phone
- Price and diversity
Cons
- Slow customer resolution
- I got scammed and etsy did not care
Loss
$37
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRetaliation from Etsy
Things went from bad to worse - seems to me etsy retaliated. I have now been totally removed from the Star Program.
ID
Cons
- No contact from customer service or legal
- Bullying
Loss
$12000
Preferred solution
I want my account search status restored and the remarks removed.
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