Etsy Reviews

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New Reviewer

Suspended account?

Im confused as to how my account got suspended?? Out of nowhere I went to upload a picture to sell some things and it said account was Suspended and to contact esty support and cant find their email nowhere?
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ID
#3099314 Review #3099314 is a subjective opinion of poster.
Location
Toledo, Ohio
Pros
  • Good selection of products
  • Allows small business to strive
Cons
  • Contact customer service
Preferred solution
My account back to where I can sell stuff

Did not received order

Never received order.. when to incorrect address Initially very difficult to speak with anyone at Etsy . I await final determination although it seems to moving in the right direction

User's recommendation: Be wise as you should be in any ordering situation.

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ID
#3095363 Review #3095363 is a subjective opinion of poster.
Location
Newtown, Connecticut
New Reviewer

Fraud

Etsy allowed someone to use my credit card number to make a 279 purchase. I now have to cancel this card snd get a new number

User's recommendation: Don’t use Etsy.

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ID
#3094449 Review #3094449 is a subjective opinion of poster.
Pros
  • Some good products and sellers
Cons
  • Virtually impossible to speak to someone
  • No direct email or phone number for customer service
  • Lack of communication with etsy customer service
Loss
$279
Preferred solution
Let the company propose a solution

Bed hooks loose on bed rails i ordered

The wooden part is OK but the bed hooks are loose and the whole bed shakes. It socks. $200.00 for this shirt n ism no better off the rails are useless.

User's recommendation: Don't buy this item it is a piece of ***.

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ID
#3082144 Review #3082144 is a subjective opinion of poster.
Location
Tampa, Florida
Etsy - Poor business
Etsy - Poor business
Etsy - Poor business
I ordered 10 "custom patches with press on heat adhesive". I paid extra to have that on there, my order review was all correct, and I submitted my order. When patches were received, they were not the heat press patches.... I emailed/called the company and finally got...
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ID
#3076235 Review #3076235 is a subjective opinion of poster.
Location
Middletown, Ohio

Package not delivered

They say they are resending, but the tracking number is not showing up on the ups link that was sent

User's recommendation: Buy in store.

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ID
#3061289 Review #3061289 is a subjective opinion of poster.
Location
Orlando, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Didn’t get any resolution or chat or phone call

Etsy - Didn’t get any resolution or chat or phone call
Etsy - Didn’t get any resolution or chat or phone call
Im a seller on Etsy and have not been paid the amount the customer paid. Its been sitting in limbo for over a week but they sure did take fees out. I have tried their preferred method of contacting support through emails but keep receiving the same email and no resolution. My deposit card is correct and has been verified through when they deposit one cent but nothing else. There is no phone number for sellers to call and absolutely no chat like they claim.

User's recommendation: Just use your own website or different platform.

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ID
#3055714 Review #3055714 is a subjective opinion of poster.
Location
Piscataway Township, New Jersey
New Reviewer

My account

I got umpteen emails back and none of them actually addressed my issue or resolved my problem they continuously told untruths throughout the communication period and when I showed the proof of the untruth I got nothing back in return so no I am not happy with my interaction and my problem has nor been resolved

User's recommendation: steer clear.

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ID
#3053986 Review #3053986 is a subjective opinion of poster.
Location
Croydon, England
Loss
$332
Preferred solution
my money released and to stop being put into a reserve for an extended period I have done my 90 days and therefore should be released from the reserve

Everything goes missing

Ever since Brexit, I've never recieved any of my brought items. Not one! This is not a good site to post handcrafted items on at all! No wonder they have to have ads up now! They are that astoundingly awful at making sure things are delivered unless you pay a tracking fee but a lot of the content on etsy is hella expensive anyway! Not worth using unless you are loaded with cash. It's better to use wish. I know that can copy artists but I'd rather use that than to lose my items. So far I've gotten everything from wish so etsy are the ones that are destroying artists and productivity.

User's recommendation: Just use wish instead.

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ID
#3042678 Review #3042678 is a subjective opinion of poster.
Location
Dereham, England
New Reviewer
I ordered from Creativegirlofcolor in July. I completed MY review in September referencing the product. I have received and continue to receive emails demanding that I change my review of her product. I elected to not change the review and I have been consistently...
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ID
#3040885 Review #3040885 is a subjective opinion of poster.
Cons
  • Unreliable merchants on your websaite
  • Unable to speak directly to an etsy agent
Preferred solution
No more emails

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Very hard to contact Etsy customer service

Very hard to contact Etsy customer service
Very hard to contact Etsy customer service
Very hard to contact Etsy customer service
Very hard to contact Etsy customer service
Keep waiting for a representative to answer my call from 4.11 pm til now 4.52pm. And I would like to refund my money from the seller in Etsy app. It is very hard time to call this company.
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ID
#3017062 Review #3017062 is a subjective opinion of poster.
Location
Merrillville, Indiana
Loss
$476
Preferred solution
Full refund
New Reviewer

I do not understand what the seller wants regarding a WhatsApp shipment

Your rep said I paid through the seller's website and PayPal and not through esty and PayPal. I'm still waiting.
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ID
#3009886 Review #3009886 is a subjective opinion of poster.
Location
Newark, New Jersey
New Reviewer

My order #221706****

Update by user Oct 26, 2021

Long time witting for my order

Original review updated by user Oct 26, 2021
I am waiting for an order that was shipped on the 21st of this month and I have not received it yet . What to do i cant not talk to the costumer serves

User's recommendation: Bad shipping.

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ID
#3009383 Review #3009383 is a subjective opinion of poster.
Pros
  • I dont like long waiting
Cons
  • Can not
  • Can not talk directly with costumer serves
Loss
$12
Preferred solution
Deliver product or service ordered
New Reviewer

Feels like a scam

My name is invalid when trying to order, and after called customer service and got charged for the call after waiting for 8 minutes, they proceeded to hang up on me. I have then also spoken in the chat option, the person could not help and said they would get an engineer to email me, never received an email. After ordering two items, Etsy has charged me for them, sent them to my address then sent them back without delivering them as my address is invalid. Not sure if I'll be eligible for a refund. Big shame as I was buying birthday presents, I would massively avoid using Etsy again
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ID
#3009001 Review #3009001 is a subjective opinion of poster.
Pros
  • Originality
  • Great idea
Cons
  • Broken checkout
  • Bad customer service
  • Can not resolve issues with their website
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

It says I can return shoes but don’t address or won’t return my emails or calls.

No return address and says can return in 30 days. I ordered shoes size I usually wear and cant get my foot in them. No return address wont return call.
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ID
#3001206 Review #3001206 is a subjective opinion of poster.
Location
Paton, Iowa
Loss
$100
Preferred solution
Full refund

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