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Sell your items anywhere but etsy.

1.6
Details
Etsy has horrible customer service, no phone number to call, does not respond to emails either. I received notice of my account being suspended during my trying to check out, i have tried every way to see what the problem is, I don't owe any money to any past account or business account. I have contacted Etsy customer service via email and no response to any of the 8 emails I have sent them. They are useless. I will not be doing business with them any more.
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Review
#1762279 Review #1762279 is a subjective opinion of poster.
Pros
  • Products
Cons
  • No response from etsy
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Customer Service A Joke

Sell on Etsy at Your Own Risk

1.8
Details
Any question that a seller might have MUST MUST MUST fall under their predetermined sets of drop down menus or you end up jumping through circular reasoning loops trying to find a way to contact Etsy Customer Service. Want to cancel a selling post and get your selling fee back for ANY reason? Good luck with that. Apparently, as soon as Etsy was feeling some competitive crunch, they cut back on live customer service. So, to make that seem to work better FOR THEM they simply make really really difficult to contact them. I'm not sure what that's called, but Customer Support, Customer Success or Customer Service it is not.
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Review
#1752454 Review #1752454 is a subjective opinion of poster.
Service
Etsy Customer Care
2.3
Details
This is being submitted on behave of dozens of annoyed sellers & my unsuspecting customers; Both whom I value. I noticed the notifications of sales and posting of funds stopped without any warning. I filed a request/query within the Etsy platform & received an...
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Review
#1705054 Review #1705054 is a subjective opinion of poster.
Product
Etsy Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Email regarding refund I didn't issue- checking in regarding card | Etsy review from Fort Lauderdale, Florida

2.3
Details
Nothing happened- I was directed to write an email. I just would like to talk o a person sometimes?! Like why have a number otherwise
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Review
#1679694 Review #1679694 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100
Preferred solution
A person to contact me regarding a spam email saying I refunded an account I don’t know $500 some odd dollars

Very poor communication and lousey customer service practices! | Etsy review from Willow Creek, California

2.4
Details
Ordered an item that they featured but was not informed clearly that they did NOT have it in stock yet AND worse, the item had to be MADE! They need to make it abundantly clear that their "artists" have to actually make what they are selling FIRST. It's slow enough since it's Germany as it is! Wtf
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Review
#1568377 Review #1568377 is a subjective opinion of poster.
1.5
Details

Update by user Jul 08, 2019

After about a month, I finally received the vintage table. It was really nice but too bad it was such a difficult transaction at Etsy and took so long for the seller to ship out to me after they charged me same day of the initial purchase. Even after the long delay to...

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Review
#1554132 Review #1554132 is a subjective opinion of poster.
Cons
  • Being robbed
Reason of review
Poor customer service
Loss
$118
Tags
  • Etsy Lack Of Accountability

Still need my refund | Etsy review

1.6
Details
I bought a dress from Elana Milani returned it and she will not respond or refund my $210! Please open a case and get my money back. sandykitchens90@gmail.com
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Review
#1486189 Review #1486189 is a subjective opinion of poster.
Pros
  • Screwed
Cons
  • Deceptive vendors
Reason of review
Problems with payment
Loss
$225
Preferred solution
Full refund

Terrible delivery service | Etsy review from Blountville, Tennessee

1.9
Details
I ordered a Christmas gift for my granddaughter! She is yet to receive it! I’m so disappointed! I have received tracking numbers, but cannot track the number given to me
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Review
#1444297 Review #1444297 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue
1.6
Details
A visiting family memeber placed an order with the rock vendor Naturallyuniquerock without my knowledge or approval. I intercepted the delivery and REFUSED the shipment. UPS tracking shows Rock vendor received the return. I never received any communication from the...
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Review
#1388150 Review #1388150 is a subjective opinion of poster.
Service
Etsy Customer Care
Cons
  • Never refunded my money after i returned the items
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

Contact Etsy Customer Service

Website:
Mailing Address:
Etsy Support Team 117 Adams Street
Brooklyn, NY 11201
Phone:
+3 531 513 7100
All Etsy Contacts

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Latest Question

Etsy Questions
1.5
Details
I place my order on July 31st, received an email on August 1st informed me that my item would be shipped on August 8th and received estimated August 9th through the 11th. August 11th came and went no item was received I then sent an email from my account inquiring the...
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1 comment
Anonymous
#1548630

BBB of NY: 30 East 33rd St File a claim against them. The BBB gets results

Review
#1328822 Review #1328822 is a subjective opinion of poster.
Service
Etsy Shipping Service
Reason of review
Order processing issue