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Bad mojo business

1.8
Details
Ordered product from person claiming to be something she is not. Order was shipped but never arrived after 2 weeks. She's cursed my calling me a *** I did get my refund from Etsy but she still insist on harassing me.
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ID
#2315383 Review #2315383 is a subjective opinion of poster.
Service
Etsy Shipping Service

My order is wrong

1.6
Details
It would terrible it did not allow me to send the gift to my niece home nor did it allow me to add her name on to the utensils I was unable to call and speak to someone about the order it was a bad ordeal all around please send proved your communication and how to login much better thank you Gwen

User's recommendation: Provided 800 number to call the company personally.

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ID
#2311561 Review #2311561 is a subjective opinion of poster.
Location
Sherman, Texas

What is the security code mean how do icing d it

2.3
Details
I lost an order for zen zany cards it disappeared at checkout

User's recommendation: Find an easier way to communicate with ezty.

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ID
#2300139 Review #2300139 is a subjective opinion of poster.
Location
Schenectady, New York

Conflicting responses from carrier

2.0
Details
Received two messages regarding order arrived in Canada, would like to know delivery date and which email from carrier is correct. Also what airport shipped to.

User's recommendation: You don't want my response, not goid.

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ID
#2285658 Review #2285658 is a subjective opinion of poster.
Location
Waterloo, Ontario
Preferred solution
Deliver product or service ordered

Looking for order

2.0
Details
I placed order # 180011**** on 10/12/20. I have not yet received. Can you give me an update as to where it is? It says it was shipped 2 1/2 weeks ago. Thank You. Diane Jones
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ID
#2280446 Review #2280446 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Service
Etsy Shipping Service

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Order issues

2.0
Details
Etsy - Order issues
I ordered a storage container. I was sent the wrong one. I contacted Etsy and was told I would be sent the one I ordered. Today 11/11/20 I received the wrong item again. I want the one I ordered and paid for ASAP

User's recommendation: Don’t deal with this company.

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ID
#2278314 Review #2278314 is a subjective opinion of poster.
Location
Walnutport, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund issue

1.6
Details
No one answers and no one emails back

User's recommendation: Answer the phone. Respond to emails and give people their money.

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ID
#2276676 Review #2276676 is a subjective opinion of poster.
Pros
  • Homemade
Cons
  • Lost my refund and wont respond
Loss
$90
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchase from Vintage Electric on Etsy

2.2
Details
Once I filled out a complaint that after the purchase of apprx $800. of lighting from Vintage Electric UK. I sent 6-8 Esty and facebook messages trying to get 2 ceiling plate screws with no response from Vintage Electric. When I filled out a complaint with Etsy, Steve the owner responded finally the next day after the complaint and said he would send the 2 needed screws. I am waiting for the screws to arrive to finish putting the lights up. Thank you!
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ID
#2262002 Review #2262002 is a subjective opinion of poster.
Preferred solution
recieve the screws to the lights I ordered, not an Esty problem. It was a problem w Vintage Electric. He is supposed to be sending them now after the complaintt.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.7
Details
I had my Etsy account for over 5 yrs upon having my first issue with a client that demanded their money back from a custom item, my account was deleted no warning no reason, I tried to appeal this no answer no info, worse this caused my family members to pay the price...
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ID
#2261670 Review #2261670 is a subjective opinion of poster.
Pros
  • Free birds
  • Creativity
  • Can interact one on one
Cons
  • No real answers or advice or explanation to sellers
  • No warnings when deletion
  • No easy access to customer service
Loss
$450
Preferred solution
Reinstatement of my account explanation to account removal and reinstatement of family members account whom are innocent and disabled. Change of policies snd actions towards sellers, guidance strikes and warnings

Etsy Products and Services Reviews

Product or Service Reviews
Shipping Service  2.0 185
Account  119
Profile  1.1 20
Seller Program  1.8 38
Marketplace  2.6 39

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Latest Question

How can I get my refund?

My package got lost after arriving at the Hollis Post Office on Nov. 17, 2020, but somebody at the Post Office scanned it, however, I NEVER received my package. I contacted the Post Office, and they conducted a thorough search,...

Etsy Questions

I think I was scammed by an artist on Etsy

2.0
Details
I Placed order August 12, artist is ignoring me, and her shop is not online anymore, and the dolls are do due to be here by October 31. Artist put that fire could check on progress of babies have any time. I checked in in October and never heard from her. Period I've been scammed $1300. I ordered to dolls. the sire is Reborn Baby Creations. Also the name on the baby pictures is from a different nursery an artist, so she posted pictures of dolls that were made by somebody else. Thats false advertising. Can you please reach out to the seller and find out if shes Shes going to ignore you too and if so I would like my money back immediately. Please help me I dont have $1300 to lose Order number 17410****

User's recommendation: Don’t buy from this buyer. I don’t know how to rate you because my rating is going to be based on how you take care of the situation.

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ID
#2247605 Review #2247605 is a subjective opinion of poster.
Location
Boston, Massachusetts
Loss
$1300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unresolved claim

1.5
Details
Etsy - Unresolved claim
Etsy - Unresolved claim
Etsy - Unresolved claim
Etsy - Unresolved claim
I have exhausted all attempts to contact Etsy on an unclaimed case. I ordered an item on May 16, 2020 from RD Primitive Home Decor. Unable to get any results from the seller, I contacted Etsy MANY times. I filed a case, and still have no results. Contacting Etsy has been a continual loop of chatting, link to file a complaint, and back again. There is no phone number to call. I would like to get a refund for the $611.00 that I paid! I would like to mention that I have never has a problem with Etsy, or any purchase before.

User's recommendation: We ware.

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ID
#2244906 Review #2244906 is a subjective opinion of poster.
Service
Etsy Customer Care
Cons
  • Refund
  • No phone to call etsy no emailhard to get through to anyone
  • False statement of shipping
Loss
$611
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Etsy deactivated my store right after i post 10 listing

2.0
Details
after i opened my etsy store,i list my products , they are all original handmade digital products made by me after an hour i found out that my account was deactivated. i want to restore it , their support doesn't give you any answers they only tell you they will escalate the ticket to a specialist then you don't receive an answer
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ID
#2230414 Review #2230414 is a subjective opinion of poster.
Cons
  • Deactivation without an explination
Preferred solution
restore my etsy store

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst customer service via ETSY

2.3
Details
I am a big fan of the actual The Pillow Cover Store with several orders. This time, I made the mistake of using ETSY as the platform. Pattern was not as presented on site, I was told I could have ordered a sample and the difference in pattern was due to the size pillows I ordered. Refused to exchange for same or higher priced pillows and responses were condescending.

User's recommendation: DO NOT USE ETSY FOR THE PILLOW STORE.

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ID
#2227227 Review #2227227 is a subjective opinion of poster.
Product
Etsy The Pillow Cover Store Profile
Cons
  • Poor representation of of the pillow cover store and etsy
Loss
$44
Preferred solution
Exchange for equal or greater than original order amount

Late Delivery and poor communication

2.0
Details
Order finally arrived on Thursday 8th October. I found it impossible to make contact with Etsy and the so called "Support Page" was inactive every time I triedI would to open it. No further communication from Etsy

User's recommendation: I would not recommend bying from Etsy.

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ID
#2226630 Review #2226630 is a subjective opinion of poster.
Location
Darlington, England

Purchase Rebates

2.0
Details
Below was never updated. I complimented your company's service on the website and was supposed to receive a $5 credit for future purchases. This never came through. Please advise.
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ID
#2223667 Review #2223667 is a subjective opinion of poster.
Location
Warminster, Pennsylvania